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Barracuda Email Protection
Score 8.7 out of 10
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Barracuda Email Protection is an email security solution that uses machine learning to provide protection against threats. It combines email gateway defenses and API-based inbox defense to prevent attacks, respond to threats in real time, and secure Microsoft 365 data.
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Pricing
7-Zip
Barracuda Email Protection
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Pricing Offerings
7-Zip
Barracuda Email Protection
Free Trial
No
Yes
Free/Freemium Version
Yes
No
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
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Barracuda Email Protection
Features
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Barracuda Email Protection
Secure Email Gateway
Comparison of Secure Email Gateway features of Product A and Product B
I would definitely recommend it due to the decent pricing. I wish the MS built-in M365 tools were better, but Barracuda does a good job of taking their place. For industries that need DLP on their email, like healthcare, banking, and education, Barracuda provides a reliable product for a good cost. The additional services you get, malware/AV filtering, URL filtering, spam protection, business continuity, those are all icing on the cake. The only issues we've ever really had with them is that it will sometimes take a back/forth string of emails and decide randomly to encrypt it, so what was a flowing benign conversation is now locked behind a wall for recipients. As the sender, you have no idea when it's going to decide to do this and have to remember to tag emails with a decrypt tag long before it happens or face the consequences
The product is pretty solid so I am not sure how it can be improved. One thing I noticed recently, I am not getting the emails back from Sentinel when I send in a "miss". Used to be I got an email back saying "sorry we missed this, we are improving." That does happen anymore, so I am assuming that when I send a miss, the AI is getting better.
I would expand this to cover all kinds of email fraud like ransomware and spam rather than creating another product.
Although cost competitive, we still feel like we are not digging deep enough to train our staff. We have little to no way other than digging through reports that have not proven to be adequately documented (hey you, Barracuda campaign reports) to identify and require users to take more training who have not passed their requirements.
Regarding usability, we like it to be an easy solution to implement and configure on the server. Routine backups are made frequently and reports are issued for control and analysis by information security teams. It has great integration with the cloud and encryption.
I have not had to use customer support yet which goes to show the effectiveness of the program. It also shows how easy the program is to use for the average person with no experience using this type of program. Our IT department also does a great job at teaching us to detect emails with malware that in combination with this software issues rarely arise even though we have over 500 employees.
We have used several email solutions over the years, some were bought and killed off by larger companies. Barracuda Email Protection offers a very complete solution and has all the tools that we were looking for, and our MSP offered it.