7shifts is a restaurant workforce and scheduling management application, which also features collaboration features, from the Canadian company of the same name.
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SeaTable
Score 10.0 out of 10
N/A
With SeaTable, teams can organize tasks, assets, projects and ideas. It looks like a spreadsheet but structures any type of information, in the cloud or on the user's own server. SeaTable is a web solution to design business processeses and workflows. SeaTable is designed to give teams the information that is currently needed. Individual views provide the freedom to organize work as it is needed. SeaTable can be linked with other business applications and…
7Shifts is ideal for a broad number of restaurant clients, whether it is a single unit, independent location or multi-unit, multi-jurisdiction group like ours. Pricing is very reasonable, and as mentioned earlier, a lightweight and intuitive platform makes it easy to implement and maintain, and scalable for growth
It does well as a CRM for a company to see all of their candidates or clients or whatever they are tracking. The sorting and grouping ability as well as the inclusion of many formula integrations is also helpful to organize content more meaningfully. If you don't have a lot of information that you need to track, this might have more than you require but it is still a great software to use.
When creating schedules I wish there was a way to remember the last schedule you were on instead of ordering them in alphabetical order.
When working on a schedule, again when you revisit it, it alphabetizes the employees instead of keeping them in the order you add them. This is pertinent for our business because we're reservation-based and work off of a rotating schedule where the lowest ones are called off if there are not enough reservations.
SeaTable is a young company, and I have nothing to criticise, for now. - No solution will fit all use cases, in any event. --- I have found this one to be the most adaptable and complex on the European market. Due to the data location, I am reassured on the subject of GDPR compliance.
I would say everyone at our store really appreciates the fact that we have 7shifts. We would be lost with out it. It would be hard to find anyone that does not support the software.
For me, 7Shifts has the same amount of functionality, but for a much better price. The app functionality of 7shifts was easier to navigate and allowed me to do more than HotSchedules. I've recommended it to several other local businesses who have implemented it as well and had great luck.
For the value, you get much more with SeaTable including the statistics and the number of records that can be utilized on the free version. I also thoroughly enjoy the ease of adding formulas and having the reference right inside of the platform to ensure the selection of the correct formula to meet your needs.
Positive: Less call outs/ and missed communication due to internal conversations that were never communicated. For example, employees tell manager A they are not coming but Manager A does not tell manage B and C.
Positive: Manager log book has helped multiple departments stay in touch and on the pulse of the floor operation. Departments like HR, events, reservations, AP/ AR, etc. are not empowered to be more proactive
Labor and sales are tracked and can be forecasted which has helps us schedule SMARTER
Positive: Savings in administrative staffing needs.
Positive: Customisation allows for real-life workflow management
Positive: Automation is a goal that SeaTable supports very well.
Negative: Not many people are familiar with solutions like SeaTable. They are used to working with inflexible (and often not-fit for purpose) administrative systems. They are adept at finding ways to circumvent the issues by using secondary tools, or they wait passively for web developers to deliver the functionality they need. - It is quite difficult to convey the opportunities that SeaTable offers to people who have not used it before. SeaTable cannot be blamed for this, but it creates work in needing to convey this to the organisation's stakeholders. --- I would recommend one person to be assigned the role of SeaTable specialist in an organisation, so that any issues can be quickly resolved.
