Affordable & Functional
January 16, 2019

Affordable & Functional

Jayelynn Willman | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with 7shifts

7shifts is not just great for scheduling but also serves as a direct line of communication with staff. What's really nice about that is being able to send something directly to one employee, an entire department, or the entire staff. Being able to customize your alerts is also helpful; I can see immediately when someone releases a shift or puts in for time off.

Pros

  • Easy of scheduling: allows setup templates
  • Communication with staff: an employee directly or my department
  • Affordable: offers a lot of functions without being overly priced

Cons

  • iPhone app: I'm not able to change the preset time frames so I have to manually enter the shifts
  • When working from the app it doesn't block out the time off as it does on the desktop so I have to make sure I haven't approved anyone first before I start doing the schedule
  • Doing the schedule from the iPhone app is not as simple as the desktop or iPad platform. I'd like to see it more streamlined.
For me, 7Shifts has the same amount of functionality, but for a much better price. The app functionality of 7shifts was easier to navigate and allowed me to do more than HotSchedules. I've recommended it to several other local businesses who have implemented it as well and had great luck.
This product is well suited for businesses of all sizes. Its ease of use makes it a valuable resource for not only management and ownership but also for the staff. Using it to communicate with staff when a new beer is being tapped is key for us. I can message the entire staff and they can respond to the group with any questions or comments.

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