8x8 Contact Center vs. Inova Desktop Presenter
8x8 Contact Center vs. Inova Desktop Presenter
Product | Rating | Most Used By | Product Summary | Starting Price |
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8x8 Contact Center | N/A | 8x8 Contact Center is a solution that helps businesses boost engagement, collaboration, and operational effectiveness for customer success. Built on the 8x8 XCaaS platform, 8x8 Contact Center helps businesses to connect and collaborate with individuals working inside and outside of the organization. | N/A | |
Inova Desktop Presenter | N/A | Inova Desktop Presenter is a contact center dashboard for conveying information to call center agents, formerly from Inova Solutions, which was acquired by Geomant in 2019. | N/A |
8x8 Contact Center | Inova Desktop Presenter | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
8x8 Contact Center | Inova Desktop Presenter | |
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Top Pros | No answers on this topic | |
Top Cons |
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Contact Center Software |
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Workforce Optimization (WFO) |
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8x8 Contact Center | Inova Desktop Presenter | |
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Small Businesses | CloudTalk Score 9.5 out of 10 | CloudTalk Score 9.5 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Google Cloud Contact Center AI Score 8.9 out of 10 | Google Cloud Contact Center AI Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
8x8 Contact Center | Inova Desktop Presenter | |
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Likelihood to Recommend | 7.7 (135 ratings) | - (0 ratings) |
Likelihood to Renew | 7.7 (6 ratings) | - (0 ratings) |
Usability | 8.3 (21 ratings) | - (0 ratings) |
Availability | 9.1 (2 ratings) | - (0 ratings) |
Performance | 9.1 (2 ratings) | - (0 ratings) |
Support Rating | 3.8 (52 ratings) | - (0 ratings) |
In-Person Training | 9.1 (1 ratings) | - (0 ratings) |
Implementation Rating | 8.5 (4 ratings) | - (0 ratings) |
Configurability | 9.1 (2 ratings) | - (0 ratings) |
Contract Terms and Pricing Model | 7.3 (1 ratings) | - (0 ratings) |
Ease of integration | 8.6 (2 ratings) | - (0 ratings) |
Product Scalability | 9.1 (2 ratings) | - (0 ratings) |
8x8 Contact Center | Inova Desktop Presenter | |
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Likelihood to Recommend | 8x8, Inc. | Geomant No answers on this topic |
Pros | 8x8, Inc. | Geomant No answers on this topic |
Cons | 8x8, Inc. | Geomant No answers on this topic |
Likelihood to Renew | 8x8, Inc. | Geomant No answers on this topic |
Usability | 8x8, Inc. | Geomant No answers on this topic |
Reliability and Availability | 8x8, Inc. | Geomant No answers on this topic |
Performance | 8x8, Inc. | Geomant No answers on this topic |
Support Rating | 8x8, Inc. | Geomant No answers on this topic |
In-Person Training | 8x8, Inc. | Geomant No answers on this topic |
Online Training | 8x8, Inc. | Geomant No answers on this topic |
Implementation Rating | 8x8, Inc. | Geomant No answers on this topic |
Alternatives Considered | 8x8, Inc. | Geomant No answers on this topic |
Contract Terms and Pricing Model | 8x8, Inc. | Geomant No answers on this topic |
Scalability | 8x8, Inc. | Geomant No answers on this topic |
Return on Investment | 8x8, Inc. | Geomant No answers on this topic |
ScreenShots |