What users are saying about
7 Ratings
25 Ratings
7 Ratings
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Score 6.2 out of 100
25 Ratings
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Score 8.3 out of 100

Attribute Ratings

  • DreamHost is rated higher in 3 areas: Likelihood to Recommend, Likelihood to Renew, Support Rating

Likelihood to Recommend

1.0

A2 Hosting

10%
2 Ratings
6.0

DreamHost

60%
9 Ratings

Likelihood to Renew

1.0

A2 Hosting

10%
1 Rating
8.2

DreamHost

82%
1 Rating

Usability

1.0

A2 Hosting

10%
1 Rating

DreamHost

N/A
0 Ratings

Availability

1.0

A2 Hosting

10%
1 Rating

DreamHost

N/A
0 Ratings

Performance

1.0

A2 Hosting

10%
1 Rating

DreamHost

N/A
0 Ratings

Support Rating

1.0

A2 Hosting

10%
2 Ratings
10.0

DreamHost

100%
2 Ratings

Implementation Rating

1.0

A2 Hosting

10%
1 Rating

DreamHost

N/A
0 Ratings

Product Scalability

1.0

A2 Hosting

10%
1 Rating

DreamHost

N/A
0 Ratings

Likelihood to Recommend

A2 Hosting

Never would I recommend this company to anyone. [In my experience] they are total nightmares to deal with and depend on. You can't depend on them at all. Plus, [I feel that] they lie and manipulate the search queries based on lies (they do NOT have radio hosting yet they have ads saying that they do).
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Dreamhost

Dreamhost was previously a great web host with reliable service and top-notch features, but I can no longer recommend them. If you're looking for web hosting on a Linux platform (such as running PHP or platforms like Wordpress, Jooma, or Drupal), with simple pricing services, then this is the great service for you. One big downside is lack of phone customer support. This is especially frustrating because of their many issues the last few weeks, which aren't easily resolved or addressed by their team.
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Pros

A2 Hosting

  • the hosting hardware they provide is decent when you consider the price
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Dreamhost

  • Customer service is industry-best. We've never had a problem that wasn't solved by them almost immediately.
  • Their dashboard is extremely easy to use and doesn't cause any confusion at all.
  • Their website speeds are good but not great. In an age when speed is important, they are good enough, especially for the price.
  • They have a great backup feature.
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Cons

A2 Hosting

  • [In my experience] customer service is awful.
  • [From what I've seen] they don't care about clients.
  • [In my situation their] first reaction is always to blame it on the unmanaged factor.
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Dreamhost

  • They could have better deploy solutions for not so experienced users
  • More integration with external services to automate some tasks
  • Better ways to track hosting performance
  • The user management could be easier to understand
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Pricing Details

A2 Hosting

Starting Price

Editions & Modules

A2 Hosting editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    DreamHost

    Starting Price

    $3.95 per month

    Editions & Modules

    DreamHost editions and modules pricing
    EditionModules
    Shared$3.951
    DreamPress$16.952

    Footnotes

    1. per month
    2. per month

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Likelihood to Renew

    A2 Hosting

    Never would I use this service. I canceled 7 accounts I believe so far. [In my opinion] it's a waste.
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    Dreamhost

    We have every intention of staying with Dreamhost, but we are a tad concerned with the company's recent involvement in high profile litigation and controversial topics. While we don't take a position one way or another on what type of content they should host, one concern we have is that repeated attacks on their infrastructure have caused significant downtime during business hours for us, and that's something we'll have to take into consideration going forward.
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    Usability

    A2 Hosting

    [In my opinion] it barely works.
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    Dreamhost

    No answers on this topic

    Reliability and Availability

    A2 Hosting

    they are only technically available but having someone say hello, i'm here to help, immediately is not real responsive if they actually never address the issue being reported. we don't contact support for the bland greeting, we are actually trying to solve a business process interruption
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    Dreamhost

    No answers on this topic

    Performance

    A2 Hosting

    They are only good if you never update your website and i mean never. Otherwise their main performance diffrentiator is turbo web hosting, their highest shared hosting plan. When caching is working it performs well reducing load times by half, but as soon as you add a new page to the site, the updates don't show up until you clear the cache manually from multiple locations (wordpress a2optimized plugin, cpanel etc..). As they make updates to the turbo hosting A2optimized plugin, they do not test them properly and do not handle customer feedback about them, instead they are in denial and try to immediately convince the customer there is no issue at all! the old developer joke when they don't want to fix feedback: it works on my machine!
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    Dreamhost

    No answers on this topic

    Support Rating

    A2 Hosting

    In my opinion they are unresponsive, rude, incompetent, and untrustworthy to boot.
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    Dreamhost

    Whether we're calling in on the phone, live chatting or emailing, we get immediate high-quality, native English-speaking support. This cannot be overstated when it comes to hosting, because support tickets are usually time sensitive and high stress. I've always had great experiences with the limited times we've needed to use DreamHost support. We've dealt with support for many other providers and no one comes close to DreamHost.
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    Implementation Rating

    A2 Hosting

    [In my experience] it was a mess from the start and created problems ever since day one.
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    Dreamhost

    No answers on this topic

    Alternatives Considered

    A2 Hosting

    No answers on this topic

    Dreamhost

    We've tried a few other WordPress-specific hosts, as well as other shared hosting providers (Rackspace, WPEngine, and others). We have found that DreamHost gives the best balance of cost, performance, and features, for our needs. All vendors have their own pitfalls and shortcomings, and DreamHost isn't without its own, but it works for us.
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    Scalability

    A2 Hosting

    I believe they do not care about addressing failures when they occur. Starting out with a working service counts for nothing if you can't maintain it, fix issues when reported, and actually take the extra step to prevent them from happening again. You have to care about quality and customer service, and A2 couldn't care less
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    Dreamhost

    No answers on this topic

    Return on Investment

    A2 Hosting

    • [In my experience] they have upheaved my entire business many times by not having working servers.
    • [I feel like] they have inconvenienced us many hours with tech calls over stupid things.
    • [In my opinion] they have wasted so much time and man hours.
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    Dreamhost

    • The service can really be a positive value with its very solid performance and lack of downtime issues found with other services.
    • For those with limited hosting or web development knowledge, the service can be a challenge to fully utilize. Sometimes this may mean additional training.
    • The service also provides a number of expansion opportunities for growing with greater functionalities.
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