TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    A2 Hosting

    Score10 out of 10
    N/AA2 Hosting in Ann Arbor provides business website hosting, featuring free site migration, unlimited SSD, isolated dedicated servers, and related features.N/A

    Pantheon

    Score10 out of 10
    N/APantheon is a WebOps platform for operating WordPress, Drupal, and Next.js websites. The platform supports the deployment, scaling, maintenance, security, and performance management of web applications. Key Capabilities Website operations: Pantheon manages operational requirements associated with uptime, performance, security, and scaling for supported websites. Framework support: The platform supports WordPress, Drupal, and Next.js…

    $29

    per month

    Pricing
    A2 HostingPantheon
    Editions & Modules
    No answers on this topic
    Basic
    $29
    per month
    Performance
    $114
    per month
    Elite
    Contact for quote
    Offerings
    Pricing Offerings
    A2 HostingPantheon
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details——
    More Pricing Information
    Community Pulse
    A2 HostingPantheon
    Considered Both Products
    A2 Hosting
    No answer on this topic
    Pantheon
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    97%
    Would buy again
    60 Answers
    Delivers good value for the price
    No answers on this topic
    97%
    Delivers good value for the price
    56 Answers
    Happy with the feature set
    No answers on this topic
    98%
    Happy with the feature set
    61 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    98%
    Lived up to sales and marketing promises
    55 Answers
    Implementation went as expected
    No answers on this topic
    93%
    Implementation went as expected
    56 Answers
    Best Alternatives
    A2 HostingPantheon
    Small Businesses
    AccuWebHosting.Com
    Score9.9 out of 10
    No answers on this topic
    Medium-sized Companies
    No answers on this topic
    No answers on this topic
    Enterprises
    AccuWebHosting.Com
    Score9.9 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    A2 HostingPantheon
    Likelihood to Recommend
    1.0
    (2 ratings)
    8.0
    (68 ratings)
    Likelihood to Renew
    1.0
    (1 ratings)
    10.0
    (1 ratings)
    Usability
    1.0
    (1 ratings)
    9.8
    (29 ratings)
    Availability
    1.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    1.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    1.0
    (2 ratings)
    10.0
    (2 ratings)
    Implementation Rating
    1.0
    (1 ratings)
    10.0
    (1 ratings)
    Product Scalability
    1.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    A2 HostingPantheon
    Likelihood to Recommend
    A2 Hosting
    Never would I recommend this company to anyone. [In my experience] they are total nightmares to deal with and depend on. You can't depend on them at all. Plus, [I feel that] they lie and manipulate the search queries based on lies (they do NOT have radio hosting yet they have ads saying that they do).
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    Pantheon
    Pantheon is excellent for medium-large websites that require high availability and a managed workflow. It would be inappropriate for small websites because of the cost or for situations where more control of the environment is appropriate. We find it useful because we rarely do anything outside of the Drupal application.
    Incentivized
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    Pros
    A2 Hosting
    • the hosting hardware they provide is decent when you consider the price
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    Pantheon
    • Effective use of our codebase deployment and implementation.
    • The dashboard functionality and general stability and security are excellent.
    • The server is quite consistent, and if you need assistance from the support team, they are very quick to respond.
    • Automatic updates let me ensure that my customers have safe websites without increasing my own expense.
    • The team offers excellent assistance and help for chat.
    Incentivized
    Read full review
    Cons
    A2 Hosting
    • [In my experience] customer service is awful.
    • [From what I've seen] they don't care about clients.
    • [In my situation their] first reaction is always to blame it on the unmanaged factor.
    Read full review
    Pantheon
    • Pricing structure has too large of a jump between Basic and Performance plans
    • Have run into issues with prescribed WP updates not working through dashboard and having to do manually.
    • Pantheon site dashboard occasionally is unavailable (the site is never affected though)
    Incentivized
    Read full review
    Likelihood to Renew
    A2 Hosting
    Never would I use this service. I canceled 7 accounts I believe so far. [In my opinion] it's a waste.
    Read full review
    Pantheon
    The environment is stable and we have not had any issues/downtime. The annual cost is reasonable.
    Incentivized
    Read full review
    Usability
    A2 Hosting
    [In my opinion] it barely works.
    Read full review
    Pantheon
    Pantheon is an easy system, especially to the users with previous experience with other similar platform and the interface is clear enough to easily understand how things operates. On the Cloud deployment everything also works effectively and the technical team from Pantheon community are very helpful on providing the necessary assistant to their customers.
    Incentivized
    Read full review
    Reliability and Availability
    A2 Hosting
    they are only technically available but having someone say hello, i'm here to help, immediately is not real responsive if they actually never address the issue being reported. we don't contact support for the bland greeting, we are actually trying to solve a business process interruption
    Read full review
    Pantheon
    No answers on this topic
    Performance
    A2 Hosting
    They are only good if you never update your website and i mean never. Otherwise their main performance diffrentiator is turbo web hosting, their highest shared hosting plan. When caching is working it performs well reducing load times by half, but as soon as you add a new page to the site, the updates don't show up until you clear the cache manually from multiple locations (wordpress a2optimized plugin, cpanel etc..). As they make updates to the turbo hosting A2optimized plugin, they do not test them properly and do not handle customer feedback about them, instead they are in denial and try to immediately convince the customer there is no issue at all! the old developer joke when they don't want to fix feedback: it works on my machine!
    Read full review
    Pantheon
    No answers on this topic
    Support Rating
    A2 Hosting
    In my opinion they are unresponsive, rude, incompetent, and untrustworthy to boot.
    Read full review
    Pantheon
    Even tier 1 Pantheon chat and ticket support are knowledgeable, competent, and useful. They routinely understand and promptly resolve urgent, complex, and/or unusual issues that other hosts need to escalate to tier 2 or tier 3 support personnel. I honestly can't think of a truly negative or disappointing support experience in the years I've used Pantheon hosting for client websites.
    Incentivized
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    Implementation Rating
    A2 Hosting
    [In my experience] it was a mess from the start and created problems ever since day one.
    Read full review
    Pantheon
    Once the environments were up and running, the implementation was easy to synchronize with latest data prior to switchover.
    Incentivized
    Read full review
    Alternatives Considered
    A2 Hosting
    No answers on this topic
    Pantheon
    Although it may seem a good fit for a company that needs extra control over the deployment process and development process, for a firm that is mainly concentrating on SEO, it would be an overkill. Pantheon provides that sweet automation that allows us to shed some weight on development and focus on our business activities.
    Incentivized
    Read full review
    Scalability
    A2 Hosting
    I believe they do not care about addressing failures when they occur. Starting out with a working service counts for nothing if you can't maintain it, fix issues when reported, and actually take the extra step to prevent them from happening again. You have to care about quality and customer service, and A2 couldn't care less
    Read full review
    Pantheon
    No answers on this topic
    Return on Investment
    A2 Hosting
    • [In my experience] they have upheaved my entire business many times by not having working servers.
    • [I feel like] they have inconvenienced us many hours with tech calls over stupid things.
    • [In my opinion] they have wasted so much time and man hours.
    Read full review
    Pantheon
    • Pantheon allows ordinary sites to excel esp if there is consistent development going on behind the scenes.
    • Website management is super easy and the hosting fee gets paid off as you save on developer hours.
    • Expensive for those who are not consistently developing on the platform, there are other options out there at better price points.
    Incentivized
    Read full review
    ScreenShots

    Pantheon Screenshots

    Screenshot of where to find out in seconds if a site is ready to launch. Launch Check can be used to get recommendations and discover site issues fast with reports based on over 50 automated checks.Screenshot of the Developer Dashboard, used to build, launch, and run Drupal and WordPress sites. Interface via SFTP or Git, deploy and scale sites, and access tools like backups and one-click core updates. Add team members and control access.