What users are saying about
3 Ratings
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58 Ratings
3 Ratings
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Score 2.7 out of 100

Pantheon

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58 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9.6 out of 100

Likelihood to Recommend

A2 Hosting

if you're looking for a somewhat cheap web host but don't care about uptime, outages or decent technical support then A2 is ideal
Anonymous | TrustRadius Reviewer

Pantheon

Pantheon is a well-suited web hosting and website management tool for institutions that don't have in-house web developers and for medium to large scale websites that need resources for websites with medium to high volume traffic. It offers an intuitive dev-test-live environment that makes for a comfortable interface to apply Drupal core and module updates. I think Pantheon has room to grow in regards to offering competitive services and pricing, especially when it comes to nonprofits and public education institutions.
Jennifer Blair | TrustRadius Reviewer

Pros

A2 Hosting

  • the hosting hardware they provide is decent when you consider the price
Anonymous | TrustRadius Reviewer

Pantheon

  • One of the main features that you should highlight about Pantheon is that it allows us to create automated processes. This has allowed us to create posts for our blog and for our website on a scheduled basis, and for them to appear on our site on a specific day and time. In addition, these automated processes save us all the manual work and help our blog always have new and relevant information for our customers. Automation saves a lot of time for us and that is why it is one of the factors that I liked the most.
  • The backup system is very important to us. The Pantheon CDN has allowed us to have a backup for all the actions and publications that we create within this platform, this helps us to be able to restore any previously created backup. In addition, this CDN system has allowed us to solve all kinds of errors, there is no problem if we make a mistake during the publication process, Pantheon will always have the possibility to restore the information.
  • It has an excellent WebOps platform which allows me to have a wide configuration of the performance and capacity of our website.
  • The servers that Pantheon offers us are totally reliable and secure, which can be configured at any time by the program administrator. These servers are so secure that we use them to host our external Drupal sites.
Jessica Alvarez | TrustRadius Reviewer

Cons

A2 Hosting

  • technical support
  • quality control
  • escalating issues to management when needed
  • customer service communication
  • training their tech support team
Anonymous | TrustRadius Reviewer

Pantheon

  • I would love to have the ability to build on the Pantheon system outside of WordPress and Drupal.
  • The Localdev app needs a lot of improvement. Simplifying it and fixing it would go a long way to improving quality of life of the overall service.
  • Better documentation of the Lando local dev tool and the Terminus command line tool. More hands-on, step-by-step instructions.
Anonymous | TrustRadius Reviewer

Reliability and Availability

A2 Hosting

A2 Hosting 1.0
Based on 1 answer
they are only technically available but having someone say hello, i'm here to help, immediately is not real responsive if they actually never address the issue being reported. we don't contact support for the bland greeting, we are actually trying to solve a business process interruption
Anonymous | TrustRadius Reviewer

Pantheon

No score
No answers yet
No answers on this topic

Performance

A2 Hosting

A2 Hosting 1.0
Based on 1 answer
They are only good if you never update your website and i mean never. Otherwise their main performance diffrentiator is turbo web hosting, their highest shared hosting plan. When caching is working it performs well reducing load times by half, but as soon as you add a new page to the site, the updates don't show up until you clear the cache manually from multiple locations (wordpress a2optimized plugin, cpanel etc..). As they make updates to the turbo hosting A2optimized plugin, they do not test them properly and do not handle customer feedback about them, instead they are in denial and try to immediately convince the customer there is no issue at all! the old developer joke when they don't want to fix feedback: it works on my machine!
Anonymous | TrustRadius Reviewer

Pantheon

No score
No answers yet
No answers on this topic

Support Rating

A2 Hosting

A2 Hosting 1.0
Based on 1 answer
In my opinion they are unresponsive, rude, incompetent, and untrustworthy to boot.
Anonymous | TrustRadius Reviewer

Pantheon

No score
No answers yet
No answers on this topic

Alternatives Considered

A2 Hosting

No answers on this topic

Pantheon

A lot of times, we'll inherit existing environments from client projects and will work with them to not disrupt anything. What I like about Pantheon is that it's a fairly simple setup with a lot of power behind it. It can save hours of setup and admin, and is reliable enough that you don't have to dedicate significant project resources to make sure it works on an ongoing basis
Nicholas De Salvo | TrustRadius Reviewer

Scalability

A2 Hosting

A2 Hosting 1.0
Based on 1 answer
I believe they do not care about addressing failures when they occur. Starting out with a working service counts for nothing if you can't maintain it, fix issues when reported, and actually take the extra step to prevent them from happening again. You have to care about quality and customer service, and A2 couldn't care less
Anonymous | TrustRadius Reviewer

Pantheon

No score
No answers yet
No answers on this topic

Return on Investment

A2 Hosting

  • they are adequate for a startup looking for cheap site hosting but unreliable for anything beyond
Anonymous | TrustRadius Reviewer

Pantheon

  • Our online presence has improved, the ability that Pantheon has had to offer us better administration for our blog is impressive, we have been more active and we have provided quality information to our clients.
  • It has facilitated the administration of our Drupal website, since with the participation of our marketing sector, we have been able to make changes to our blog without the need for the participation of web developers at all times.
  • Better administration thanks to the Terminus command terminal, which allowed us to make small configurations in the organization of the information in our blog.
Sasha Brito | TrustRadius Reviewer

Screenshots

Pricing Details

A2 Hosting

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

A2 Hosting Editions & Modules

Additional Pricing Details

Pantheon

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

* Elite

Pantheon Editions & Modules

Edition
Basic$291
Performance$1141
EliteContact for quote
  1. per month
Additional Pricing Details

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