What users are saying about
7 Ratings
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Score 8.4 out of 100
100 Ratings
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Score 7.9 out of 100

Likelihood to Recommend

AbacusLaw

AbacusLaw is fantastic for a small firm. You can easily organize files, track timekeepers, and use billing codes that transfer to billing programs to easily create invoices. I do not think we use AbacusLaw to its fullest extent, which is unfortunate on our part. There are so many more things I know it can do that would solve a number of issues (i.e. using the softphone feature to bill telephone calls to files).
Anonymous | TrustRadius Reviewer

Access Legal (DPS Software Spitfire)

If your business requires billing and invoicing on a regular basis, then this is the software for you. Other than this, you can use it for file sharing with your colleagues and team members, but if you require an ideal software which has great UI then it will not reach up-to your expectations.
raunksar ada | TrustRadius Reviewer

Pros

AbacusLaw

  • Security
  • Organization
  • Easy to use
Kyndal Duff | TrustRadius Reviewer

Access Legal (DPS Software Spitfire)

  • Filter messages.
  • Auto reply.
  • Create rule to automatically move emails.
David Ramírez | TrustRadius Reviewer

Cons

AbacusLaw

  • AbacusLaw appears to drop billing codes randomly, which I am unsure if that is an issue on the Abacus side or the billing software side. It causes issues when the times comes for billing because codes have to be reentered.
  • Integration with the accounting server error if the server is randomly logged off. While it is an easy fix, it shouldn't be something that happens as frequently as it does.
Anonymous | TrustRadius Reviewer

Access Legal (DPS Software Spitfire)

  • It’s graphs are hard to read and don’t have as many features as it’s competitors.
  • Not as user-friendly or intuitive as other options.
Omar Israel Sánchez Monroy | TrustRadius Reviewer

Support Rating

AbacusLaw

AbacusLaw 7.0
Based on 1 answer
The support is generally good and relatively quick BUT when there is a new product or something they want you to buy, I have felt a bit harassed at that point by sales but when I have an issue I don't feel like support jumps on it as quick.
Kyndal Duff | TrustRadius Reviewer

Access Legal (DPS Software Spitfire)

Access Legal (DPS Software Spitfire) 3.0
Based on 2 answers
No answer on this topic is available.

Alternatives Considered

AbacusLaw

We have just used AbacusLaw but have looked into other similar products such as Clio and have been disappointed in what they offer compared to AbacusLaw.
Kyndal Duff | TrustRadius Reviewer

Access Legal (DPS Software Spitfire)

Every software has its pros and cons but Access Legal has more pros than cons as it has integrated all the requirements of customers. I can get everything on the same platform from billing to invoicing, to reply[ing] to the customers and sending auto reply. Everything is there, so it is good.
raunksar ada | TrustRadius Reviewer

Return on Investment

AbacusLaw

  • Absolutely has had a positive impact on ROI as we are able to more accurately keep track of timekeeping and bill for things we normally would ignore, leaving money on the table.
Anonymous | TrustRadius Reviewer

Access Legal (DPS Software Spitfire)

  • Communication with coworkers.
  • Communication with other departments.
  • Communication with clients.
  • Filters a lot of spam.
David Ramírez | TrustRadius Reviewer

Pricing Details

AbacusLaw

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Access Legal (DPS Software Spitfire)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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