What users are saying about
2 Ratings
8 Ratings
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Score 9.6 out of 100
2 Ratings
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Score 9.5 out of 100

Likelihood to Recommend

ABBYY FineReader

It works exceptionally well for digitizing paper and scanned documents for storage and simple retrieval mainly thanks to OCR technology, which greatly simplifies the process. If there is a need for protection and/or signing scanned documents than ABBYY FineReader has all the necessary features implemented. It may not be the best choice for individuals, where advanced functionalities are not really needed.
Anonymous | TrustRadius Reviewer

ECM XD

ECM -XD is great when you are linking documents of different types and from different sources into a single centralized location. There is no limit to the amount of information that can be retained for a specific complaint, investigation, etc. so situations where documents obtained at different times and from different personnel need to be linked to a single file are ideal.ECM -XD is less ideal for situations in which individual file information is simple with low density, or requiring a high level of customization. The user interface is likely more intuitive for novice users through other software options
Anonymous | TrustRadius Reviewer

Pros

ABBYY FineReader

  • Read and analyze complicated documents
  • Automatically recognize tables and charts
  • Convert any documents into various common formats
Anonymous | TrustRadius Reviewer

ECM XD

  • Great cloud integration of information. Saves a lot of space on network drives and eliminates need for local storage of critical documents.
  • Very good comprehensive repository of information. Documents of different format and file extensions are allowed for upload and easy to access.
  • Regulatory and auditory compliance. This platform facilitates documentation of customer feedback, and thus ensures GMP, ISO, and FDA compliance.
Anonymous | TrustRadius Reviewer

Cons

ABBYY FineReader

  • Conversion to MS Word (formatting accuracy issues occur)
  • Conversion to MS Excel (formatting accuracy issues occur)
Anonymous | TrustRadius Reviewer

ECM XD

  • Customization could be made easier. Often times we instead have blank unused information fields for individual complaint files.
  • Record display layout could be optimized. While very comprehensive, it could be difficult to find specific information.
  • Mobile compatibility. I haven't seen any support for mobile compatibility. ECM -XD is typically only accessed on laptop and desktop machines in our organization.
Anonymous | TrustRadius Reviewer

Support Rating

ABBYY FineReader

No score
No answers yet
No answers on this topic

ECM XD

ECM XD 9.0
Based on 1 answer
Customer support for ECM -XD has been very responsive and quick to resolve issues and answer inquiries. Help contact links aren't very visible within the platform, and mobile or tablet support doesn't look to be documented. Overall, support is great from a functional perspective but could be easier to find and use with improvements in layout and interface design.
Anonymous | TrustRadius Reviewer

Alternatives Considered

ABBYY FineReader

Although both have functionalities that they share, in ABBYY FineReader they are better implemented, they have a better performance, in addition to being a more intuitive and simple user that makes their learning curve relatively simple, it is as if the options I need are always available. the hand and not within complicated menus or overloaded interfaces
Moris Mendez | TrustRadius Reviewer

ECM XD

No answers on this topic

Return on Investment

ABBYY FineReader

  • Automated document conversion using Hot Folder heavily reduced workload [for] our IT Support department.
  • The amount of storage required for digitized paper documents has been reduced by 30%.
  • Ability to compare multilingual documents has increased productivity of our multinational departments.
Anonymous | TrustRadius Reviewer

ECM XD

  • Large annual cost savings ($500K+) in hardware and storage space of complaint-related documentation by moving to cloud platform.
  • Significant time savings in information retrieval and audit preparation by centralizing information for multiple users to single repository.
  • Easier GMP, ISO, and FDA regulation compliance through comprehensive linkage of documentation and customer feedback timeline.
Anonymous | TrustRadius Reviewer

Screenshots

ECM XD

Pricing Details

ABBYY FineReader

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

ABBYY FineReader Editions & Modules

Edition
FineReader PDF 15 Standard$1991
FineReader PDF 15 Corporate$2991
FineReader Pro for Mac119.991
  1. one-time payment
Additional Pricing Details

ECM XD

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

ECM XD Editions & Modules

Additional Pricing Details
Contact Xybion for more information.

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