ABBYY FineReader vs ECM XD

Likelihood to Recommend

It works exceptionally well for digitizing paper and scanned documents for storage and simple retrieval mainly thanks to OCR technology, which greatly simplifies the process. If there is a need for protection and/or signing scanned documents than ABBYY FineReader has all the necessary features implemented. It may not be the best choice for individuals, where advanced functionalities are not really needed.

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Employee in Information Technology

Information Technology and Services Company, 10,001+ employees

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ECM -XD is great when you are linking documents of different types and from different sources into a single centralized location. There is no limit to the amount of information that can be retained for a specific complaint, investigation, etc. so situations where documents obtained at different times and from different personnel need to be linked to a single file are ideal.ECM -XD is less ideal for situations in which individual file information is simple with low density, or requiring a high level of customization. The user interface is likely more intuitive for novice users through other software options

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Verified User

Analyst in Quality Assurance

Medical Device Company, 10,001+ employees

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Pros

Read and analyze complicated documents
Automatically recognize tables and charts
Convert any documents into various common formats

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Director in Marketing

Marketing & Advertising Company, 1-10 employees

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Great cloud integration of information. Saves a lot of space on network drives and eliminates need for local storage of critical documents.
Very good comprehensive repository of information. Documents of different format and file extensions are allowed for upload and easy to access.
Regulatory and auditory compliance. This platform facilitates documentation of customer feedback, and thus ensures GMP, ISO, and FDA compliance.

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Verified User

Analyst in Quality Assurance

Medical Device Company, 10,001+ employees

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Cons

Conversion to MS Word (formatting accuracy issues occur)
Conversion to MS Excel (formatting accuracy issues occur)

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Employee in Legal

Law Practice Company, 11-50 employees

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Customization could be made easier. Often times we instead have blank unused information fields for individual complaint files.
Record display layout could be optimized. While very comprehensive, it could be difficult to find specific information.
Mobile compatibility. I haven't seen any support for mobile compatibility. ECM -XD is typically only accessed on laptop and desktop machines in our organization.

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Verified User

Analyst in Quality Assurance

Medical Device Company, 10,001+ employees

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Support Rating

No score

No answers yet

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ECM XD 9.0

Based on 1 answer

Customer support for ECM -XD has been very responsive and quick to resolve issues and answer inquiries. Help contact links aren't very visible within the platform, and mobile or tablet support doesn't look to be documented. Overall, support is great from a functional perspective but could be easier to find and use with improvements in layout and interface design.

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Verified User

Analyst in Quality Assurance

Medical Device Company, 10,001+ employees

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Alternatives Considered

Although both have functionalities that they share, in ABBYY FineReader they are better implemented, they have a better performance, in addition to being a more intuitive and simple user that makes their learning curve relatively simple, it is as if the options I need are always available. the hand and not within complicated menus or overloaded interfaces

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Moris Mendez

Ing. de Sistemas Informaticos

Corte Suprema de JusticiaGovernment Administration, 5001-10,000 employees

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No answers on this topic

Return on Investment

Automated document conversion using Hot Folder heavily reduced workload [for] our IT Support department.
The amount of storage required for digitized paper documents has been reduced by 30%.
Ability to compare multilingual documents has increased productivity of our multinational departments.

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Employee in Information Technology

Information Technology and Services Company, 10,001+ employees

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Large annual cost savings ($500K+) in hardware and storage space of complaint-related documentation by moving to cloud platform.
Significant time savings in information retrieval and audit preparation by centralizing information for multiple users to single repository.
Easier GMP, ISO, and FDA regulation compliance through comprehensive linkage of documentation and customer feedback timeline.

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Verified User

Analyst in Quality Assurance

Medical Device Company, 10,001+ employees

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Pricing Details

General

Free Trial

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Free/Freemium Version

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Premium Consulting/Integration Services

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Entry-level set up fee?

No

ABBYY FineReader Editions & Modules

Edition

FineReader PDF 15 Standard	$199¹
FineReader PDF 15 Corporate	$299¹
FineReader Pro for Mac	119.99¹

one-time payment

Additional Pricing Details

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General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

ECM XD Editions & Modules

—

Additional Pricing Details

Contact Xybion for more information.

ABBYY FineReader vs ECM XD