Likelihood to Recommend FineReader is critical for any business that handles scanned documents or works with files that need conversion to Excel, PDF, Powerpoint or various other programs. It's ability to automatically process, read documents and suggest tables is impressive. It can take printed documents and convert all of the text to a editable format which is a huge time saver. In regards to tables it can automatically find and identify columns and separate them out for immediate use in Excel
Read full review ECM -XD is great when you are linking documents of different types and from different sources into a single centralized location. There is no limit to the amount of information that can be retained for a specific complaint, investigation, etc. so situations where documents obtained at different times and from different personnel need to be linked to a single file are ideal. ECM -XD is less ideal for situations in which individual file information is simple with low density, or requiring a high level of customization. The user interface is likely more intuitive for novice users through other software options
Read full review Pros OCR scanning Refining scanned text Sophisticated and flexible OCR settings/adjustments High-quality editing and document comparison tools Read full review Great cloud integration of information. Saves a lot of space on network drives and eliminates need for local storage of critical documents. Very good comprehensive repository of information. Documents of different format and file extensions are allowed for upload and easy to access. Regulatory and auditory compliance. This platform facilitates documentation of customer feedback, and thus ensures GMP, ISO, and FDA compliance. Read full review Cons A versioning system of the work done or the editions that have been saved in the files, or a tracking of changes between one version and another would be fabulous An improvement that would be asked would be as previews or suggestions of the type of file that could be beneficial to use in an edition The redesign of the panels is that of the analyzed document, the edition and the changes in my opinion need a resizing to have a better view of the work Read full review Customization could be made easier. Often times we instead have blank unused information fields for individual complaint files. Record display layout could be optimized. While very comprehensive, it could be difficult to find specific information. Mobile compatibility. I haven't seen any support for mobile compatibility. ECM -XD is typically only accessed on laptop and desktop machines in our organization. Read full review Support Rating Customer support for ECM -XD has been very responsive and quick to resolve issues and answer inquiries. Help contact links aren't very visible within the platform, and mobile or tablet support doesn't look to be documented. Overall, support is great from a functional perspective but could be easier to find and use with improvements in layout and interface design.
Read full review Alternatives Considered While Adobe Reader can identify documents and convert them to some other various formats, it cannot process the documents to identify tables for use in Excel. We only had success by letting Adobe read a file for any identifiable text but it wasn't always accurate. FineReaders ability to handle hundreds of pages at once felt leaps and bounds above Adobe
Read full review Return on Investment ABBYY FineReader is an irreplaceable tool for preparing documents for document management systems and getting the most of them afterward Great time saver in various scenarios related to work with scans and photos of documents Read full review Large annual cost savings ($500K+) in hardware and storage space of complaint-related documentation by moving to cloud platform. Significant time savings in information retrieval and audit preparation by centralizing information for multiple users to single repository. Easier GMP, ISO, and FDA regulation compliance through comprehensive linkage of documentation and customer feedback timeline. Read full review ScreenShots ABBYY FineReader Screenshots