What users are saying about
2 Ratings
10 Ratings
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Score 7.6 out of 100
2 Ratings
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Score 9.9 out of 100

Attribute Ratings

  • ABBYY FineReader is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

9.8

ABBYY FineReader

98%
4 Ratings
9.0

ECM XD

90%
1 Rating

Support Rating

ABBYY FineReader

N/A
0 Ratings
9.0

ECM XD

90%
1 Rating

Likelihood to Recommend

ABBYY

It works exceptionally well for digitizing paper and scanned documents for storage and simple retrieval mainly thanks to OCR technology, which greatly simplifies the process. If there is a need for protection and/or signing scanned documents than ABBYY FineReader has all the necessary features implemented. It may not be the best choice for individuals, where advanced functionalities are not really needed.
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Xybion

ECM -XD is great when you are linking documents of different types and from different sources into a single centralized location. There is no limit to the amount of information that can be retained for a specific complaint, investigation, etc. so situations where documents obtained at different times and from different personnel need to be linked to a single file are ideal. ECM -XD is less ideal for situations in which individual file information is simple with low density, or requiring a high level of customization. The user interface is likely more intuitive for novice users through other software options
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Pros

ABBYY

  • Read and analyze complicated documents
  • Automatically recognize tables and charts
  • Convert any documents into various common formats
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Xybion

  • Great cloud integration of information. Saves a lot of space on network drives and eliminates need for local storage of critical documents.
  • Very good comprehensive repository of information. Documents of different format and file extensions are allowed for upload and easy to access.
  • Regulatory and auditory compliance. This platform facilitates documentation of customer feedback, and thus ensures GMP, ISO, and FDA compliance.
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Cons

ABBYY

  • Conversion to MS Word (formatting accuracy issues occur)
  • Conversion to MS Excel (formatting accuracy issues occur)
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Xybion

  • Customization could be made easier. Often times we instead have blank unused information fields for individual complaint files.
  • Record display layout could be optimized. While very comprehensive, it could be difficult to find specific information.
  • Mobile compatibility. I haven't seen any support for mobile compatibility. ECM -XD is typically only accessed on laptop and desktop machines in our organization.
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Pricing Details

ABBYY FineReader

Starting Price

$19 per month per user

Editions & Modules

ABBYY FineReader editions and modules pricing
EditionModules
FineReader PDF 15 Standard191
FineReader PDF 15 Corporate242
FineReader Pro for Mac693

Footnotes

  1. per month per user
  2. per month per user
  3. per year per user

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

ECM XD

Starting Price

$0

Editions & Modules

ECM XD editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Contact Xybion for more information.

    Support Rating

    ABBYY

    No answers on this topic

    Xybion

    Customer support for ECM -XD has been very responsive and quick to resolve issues and answer inquiries. Help contact links aren't very visible within the platform, and mobile or tablet support doesn't look to be documented. Overall, support is great from a functional perspective but could be easier to find and use with improvements in layout and interface design.
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    Alternatives Considered

    ABBYY

    Although both have functionalities that they share, in ABBYY FineReader they are better implemented, they have a better performance, in addition to being a more intuitive and simple user that makes their learning curve relatively simple, it is as if the options I need are always available. the hand and not within complicated menus or overloaded interfaces
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    Xybion

    No answers on this topic

    Return on Investment

    ABBYY

    • Automated document conversion using Hot Folder heavily reduced workload [for] our IT Support department.
    • The amount of storage required for digitized paper documents has been reduced by 30%.
    • Ability to compare multilingual documents has increased productivity of our multinational departments.
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    Xybion

    • Large annual cost savings ($500K+) in hardware and storage space of complaint-related documentation by moving to cloud platform.
    • Significant time savings in information retrieval and audit preparation by centralizing information for multiple users to single repository.
    • Easier GMP, ISO, and FDA regulation compliance through comprehensive linkage of documentation and customer feedback timeline.
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    Screenshots

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