Abstract vs. Zoho Cliq

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Abstract
Score 4.1 out of 10
N/A
Abstract, from the company of the same name headquartered in San Francisco, offers a collaboration tool for developers and others, featuring a version controlled master file set and approval workflow.N/A
Zoho Cliq
Score 9.3 out of 10
N/A
Zoho Chat is a live chat tool, from Zoho Corporation.
$18
per month up to 25 users
Pricing
AbstractZoho Cliq
Editions & Modules
No answers on this topic
Professional
$2
per month per user (minimum 10 users)
Enterprise
$4
per month per user (minimum 10 users)
Standard
$18
per month up to 25 users
Offerings
Pricing Offerings
AbstractZoho Cliq
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details10% discount for annual pricing.
More Pricing Information
Features
AbstractZoho Cliq
Project Management
Comparison of Project Management features of Product A and Product B
Abstract
3.4
5 Ratings
79% below category average
Zoho Cliq
9.1
3 Ratings
15% above category average
Task Management3.01 Ratings10.03 Ratings
Gantt Charts3.01 Ratings00 Ratings
Scheduling3.01 Ratings8.02 Ratings
Workflow Automation6.03 Ratings8.02 Ratings
Mobile Access5.04 Ratings10.02 Ratings
Search1.04 Ratings9.52 Ratings
Visual planning tools3.01 Ratings00 Ratings
Communication
Comparison of Communication features of Product A and Product B
Abstract
7.1
5 Ratings
12% below category average
Zoho Cliq
7.6
3 Ratings
6% below category average
Chat10.02 Ratings10.03 Ratings
Notifications7.05 Ratings9.03 Ratings
Discussions7.05 Ratings10.03 Ratings
Surveys4.01 Ratings5.01 Ratings
Internal knowledgebase7.62 Ratings4.01 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Abstract
7.2
5 Ratings
11% below category average
Zoho Cliq
9.0
3 Ratings
11% above category average
Versioning8.05 Ratings00 Ratings
Document collaboration6.04 Ratings00 Ratings
Access control6.05 Ratings9.03 Ratings
Advanced security features6.92 Ratings10.03 Ratings
Device sync9.13 Ratings10.03 Ratings
Video files00 Ratings8.03 Ratings
Audio files00 Ratings8.03 Ratings
Best Alternatives
AbstractZoho Cliq
Small Businesses
Avaza
Avaza
Score 9.6 out of 10
Avaza
Avaza
Score 9.6 out of 10
Medium-sized Companies
Troop Messenger
Troop Messenger
Score 9.8 out of 10
Troop Messenger
Troop Messenger
Score 9.8 out of 10
Enterprises
HCL Connections
HCL Connections
Score 9.0 out of 10
HCL Connections
HCL Connections
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
AbstractZoho Cliq
Likelihood to Recommend
3.0
(5 ratings)
9.0
(6 ratings)
Likelihood to Renew
1.0
(1 ratings)
10.0
(3 ratings)
Usability
7.0
(1 ratings)
10.0
(1 ratings)
Support Rating
8.8
(4 ratings)
10.0
(1 ratings)
User Testimonials
AbstractZoho Cliq
Likelihood to Recommend
Abstract
  • Large teams with dedicated design operations support
  • UX managers that want a facilitated workflow for their teams
  • Disciplined teams of individual contributors that want to adopt a process in their UI workflow
  • Cross-discipline teams that want a central collaboration space for reviewing and critiquing UI artifacts
  • If your files are named "FOR-REALS_FINAL_FINAL_FINAL_Super-Important-Project (copy).sketch"
  • If you're managing multiple pattern libraries
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Zoho
It is very well suited as a messaging tool, where one needs to communicate quickly to a colleague the status of a particular task or an update to the work. This is especially useful for field work where the field team can report the work done and any additional resources required. We have faced issues when virtual meetings are held for a team of 10+ members with a lot of drop-offs and poor quality of reception (audio & video). While some may be attributed to poor internet connection, we do not face the same issue when using Zoom meetings. This area requires strengthening
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Pros
Abstract
  • Versioning for desginers
  • Collaboration between team members
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Zoho
  • External channels allow in-office staff a private channel to directly relay messages to customers.
  • Automated notifications through Zoho CRM can be easily triggered.
  • Audio/screen share components offer zoom-quality calling without extraneous setups.
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Cons
Abstract
  • Asset exports are not as great as Zeplin and others.
  • Filtering within files.
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Zoho
  • Initial set up can be a little daunting if you aren't a tech-savvy person. For large organizations, this might not matter since you would have a dedicated IT team that will handle it (as we did) but if you are a small business owner looking to set this up yourself, I imagine it would take some trial and error to get working.
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Likelihood to Renew
Abstract
as already explained this software only does branching... the rest is really poor and basic
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Zoho
Zoho Cliq has become an integral part of our daily business. Every single member of our team who has a job involving a computer has an active Zoho Cliq license and uses the tool continuously throughout the day. It cuts down on meetings and allows the team to feel very connected to one-another even though we are distributed geographically.
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Usability
Abstract
Abstract has a difficult learning curve. If a feature-branch workflow is new to you, then it will take some getting used to. They make a lot of updates to the interface and these feature releases get ahead of their documentation. They rely heavily on an excellent customer support team and are present on various Slack channels to help design professionals with issues.
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Zoho
Ease of use! It's easy enough to open chat, start audio sessions, screen shares, or even sending files. The fact that individual "emojis" can be applied to normal chats is wonderful. Allows to "acknowledge" without lengthy back-and-forths. Automation via CRM turns Cliq into a productivity tool beyond communication. Simply put, I don't how you could improve the system (save for a few UI boosts). As it stands, it's a powerful tool that is easy to pick up and play with.
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Support Rating
Abstract
Abstract by nature is complex and has to respond to whatever changes in Sketch. So there are frequent issues. Support can be slow to respond and are not always helpful, but they are quick to find and patch the bugs. Overall, it's not the best support, but it hasn't been detrimental.
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Zoho
Any time that I have had an issue, and there haven't been many user support jumps right on and helps me right away.
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Alternatives Considered
Abstract
I purchased and administer Abstract. It was requested by our design department who evaluated it.
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Zoho
Functionality wise Zoho Chat fairs pretty well against the other options. I still use all the other options as I need to be flexible in how I communicate with clients. It is the integration into the ZohoCRM & Cliq that puts Zoho Chat above the others and is why I try to encourage clients to move across to the app
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Return on Investment
Abstract
  • Single source of truth for the team.
  • Could quickly get expensive with corporate accounts.
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Zoho
  • Zoho Cliq has facilitated quick & instant communications
  • Better coordination among team members.
  • Better control over the project managed.
  • Eliminated multiple subscriptions to remote work platforms, scheduling software, task management software as everything is integrated in Zoho Cliq.
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ScreenShots

Zoho Cliq Screenshots

Screenshot of Zoho Cliq UIScreenshot of Remote WorkScreenshot of Video CallsScreenshot of Integrations in Zoho CliqScreenshot of Zoho Cliq view across devices