AC Knowledge Management Enterprise vs. Tettra

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
AC Knowledge Management Enterprise
Score 0.0 out of 10
N/A
AC Knowledge Management Enterprise is a knowledge management package for sharing and managing knowledge articles on Salesforce Experience Cloud. While utilizing Salesforce Lightning Knowledge on the backend, it features a custom interface for filtering, viewing, and searching articles, while aiming to ensure a user-friendly UX, streamline customer support, and enhance the overall customer experience. It is presented as an ideal solution for efficiently managing large volumes of knowledge…N/A
Tettra
Score 10.0 out of 10
Small Businesses (1-50 employees)
Tettra helps teams that use Slack organize and share important knowledge in one central, searchable, manageable place.N/A
Pricing
AC Knowledge Management EnterpriseTettra
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
AC Knowledge Management EnterpriseTettra
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeOptionalNo setup fee
Additional DetailsActive users are people who sign up for Tettra with their Slack account
More Pricing Information
Community Pulse
AC Knowledge Management EnterpriseTettra
Best Alternatives
AC Knowledge Management EnterpriseTettra
Small Businesses
Front
Front
Score 9.2 out of 10
Front
Front
Score 9.2 out of 10
Medium-sized Companies
RWS Tridion Sites
RWS Tridion Sites
Score 9.0 out of 10
RWS Tridion Sites
RWS Tridion Sites
Score 9.0 out of 10
Enterprises
RWS Tridion Sites
RWS Tridion Sites
Score 9.0 out of 10
RWS Tridion Sites
RWS Tridion Sites
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
AC Knowledge Management EnterpriseTettra
Likelihood to Recommend
-
(0 ratings)
8.0
(3 ratings)
Support Rating
-
(0 ratings)
8.0
(1 ratings)
User Testimonials
AC Knowledge Management EnterpriseTettra
Likelihood to Recommend
Advanced Communities
No answers on this topic
Tettra, Inc.
Tettra is excellent for a small team wiki. It is easy to set-up and use, and for many teams the free version is enough. New features are added regularly. One of the features I would like to see is 2FA for email accounts or even SAML integration.
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Pros
Advanced Communities
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Tettra, Inc.
  • Easily access revision history
  • Suggest pages to create
  • Find information
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Cons
Advanced Communities
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Tettra, Inc.
  • More integrations
  • More options for presentation
  • More customization options
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Support Rating
Advanced Communities
No answers on this topic
Tettra, Inc.
I base the rating on the online availability of the help system. The product is quite intuitive but the questions I did have were answered on the online help. That is always better than having to contact support as then you have to wait longer than just a search on the website.
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Alternatives Considered
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Tettra, Inc.
Tettra provides an easy interface, but feels limited in its feauture set. When I need to incorporate more granular permissions or live collaboration I use Google Drive.
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Return on Investment
Advanced Communities
No answers on this topic
Tettra, Inc.
  • Easier to find information
  • Meets you on the platforms you already use - ie Slack and Google.
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ScreenShots

AC Knowledge Management Enterprise Screenshots

Screenshot of Knowledge baseScreenshot of Improved sorting logicScreenshot of Collapsible sections