What users are saying about
3 Ratings
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Score 10 out of 100
6 Ratings
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Score 6.3 out of 100

Likelihood to Recommend

Acarda Messenger Auto Dialer

I would like to recommend it to my customers and clients. I will tell everyone that this is a very necessary software.
It has many features that will satisfy your customers and clients. And your business will run very well.
This software is very good. We've already used a lot of software. But there are very few software features like this.
Sujon Kumar ROY | TrustRadius Reviewer

FrontSpin

Perfect for:
  • Sales Directors,
  • Account Development Representatives (ADR),
  • Sales Development Representatives,
  • Customer Success Managers,
  • Technical Support Specialists,
  • Account Managers
  • People that make calls but don't like the Salesforce user interface
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Preview Dialer

Acarda Messenger Auto Dialer
10.0
FrontSpin
8.4
Contact preview
Acarda Messenger Auto Dialer
10.0
FrontSpin
9.5
Dialer-CRM integration
Acarda Messenger Auto Dialer
10.0
FrontSpin
8.0
Call notes & tags
Acarda Messenger Auto Dialer
10.0
FrontSpin
8.0
Automatic call logging
Acarda Messenger Auto Dialer
10.0
FrontSpin
8.0

Core Dialer

Acarda Messenger Auto Dialer
10.0
FrontSpin
8.4
Outbound dialing
Acarda Messenger Auto Dialer
10.0
FrontSpin
8.0
Inbound routing
Acarda Messenger Auto Dialer
10.0
FrontSpin
10.0
Custom caller ID
Acarda Messenger Auto Dialer
10.0
FrontSpin
8.0
Click-to-call
Acarda Messenger Auto Dialer
10.0
FrontSpin
10.0
Recorded voicemail drop
Acarda Messenger Auto Dialer
10.0
FrontSpin
8.0
Dialer contact import
Acarda Messenger Auto Dialer
10.0
FrontSpin
5.0
Campaign & list management
Acarda Messenger Auto Dialer
10.0
FrontSpin
10.0

Call Follow-up and Quality Assurance

Acarda Messenger Auto Dialer
10.0
FrontSpin
7.7
Follow-up calls
Acarda Messenger Auto Dialer
10.0
FrontSpin
8.0
Dialer reporting & analytics
Acarda Messenger Auto Dialer
10.0
FrontSpin
5.0
Dialer compliance
Acarda Messenger Auto Dialer
10.0
FrontSpin
10.0

Pros

Acarda Messenger Auto Dialer

  • We were in a lot of trouble. I was wondering how to build a good relationship with the customer and his clients . I couldn't think. One of our clients talks about this Auto DL Messenger.
  • Recorded messages can be sent later.
  • It is very comfortable and user-friendly.
Sujon Kumar ROY | TrustRadius Reviewer

FrontSpin

  • Calling one person after another.
  • Follow ups and reminders to call potential clients.
  • Keeping track of completed tasks.
Zach Peck | TrustRadius Reviewer

Cons

Acarda Messenger Auto Dialer

  • [I feel] this app needs to be made more beautiful.
  • [I feel] that UI/UX design needs to be redone.
Sujon Kumar ROY | TrustRadius Reviewer

FrontSpin

  • Many competitors had functionality that FrontSpin is building over time
  • We have had issues at times with emails attaching to SFDC records, and times where it would not get sent out of FrontSpin
Jon Crispin, MBA | TrustRadius Reviewer

Usability

Acarda Messenger Auto Dialer

No score
No answers yet
No answers on this topic

FrontSpin

FrontSpin 10.0
Based on 1 answer
Trained a new recruit on FrontSpin in one session. It's very intuitive.
Anonymous | TrustRadius Reviewer

Support Rating

Acarda Messenger Auto Dialer

No score
No answers yet
No answers on this topic

FrontSpin

FrontSpin 6.0
Based on 2 answers
They do well with their support. Wait times are low, and they are eager to help.
Zach Peck | TrustRadius Reviewer

Alternatives Considered

Acarda Messenger Auto Dialer

I used to use a software. It was very slow and slowed down the company of our users.
Talking to customers or clients would cause the system to hang. So we started using this software.
The file size of this software is about 14 MB. And after installation it becomes only 5.30MB.
Sujon Kumar ROY | TrustRadius Reviewer

FrontSpin

Based purely on cost - the other two were more robust and did more, but we had a limited budget and FrontSpin more than covered our needs.
Jon Crispin, MBA | TrustRadius Reviewer

Return on Investment

Acarda Messenger Auto Dialer

  • As far as I know, it does not have any kind of uncomfortable features
  • This will prevent any adverse reactions from your company's customers or clients.
  • All in all it is a very good software
Sujon Kumar ROY | TrustRadius Reviewer

FrontSpin

  • No question that Fronspin paid for itself every month. Meeting call quotas and scheduling quotas wouldn't have been possible without it (or something just like it). I could easily call 75 people every day and regularly it was above 100.
  • The list performance analytics helped me see which lists were most fruitful and thus worth the most amount of my time. For martketing, that also allowed them to calculate the ROI of specific campaigns based on the level of engagement from the list. An opportunity could be traced back to a specific marketing campaign.
Anonymous | TrustRadius Reviewer

Pricing Details

Acarda Messenger Auto Dialer

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

FrontSpin

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Acarda Messenger Auto Dialer
10.0
FrontSpin
7.0

Usability

Acarda Messenger Auto Dialer
FrontSpin
10.0

Support Rating

Acarda Messenger Auto Dialer
FrontSpin
6.0

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