FrontSpin

FrontSpin

7 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
FrontSpin	Score 8.0 out of 10	N/A	FrontSpin headquartered in San Mateo offers their automated outbound sales dialer, featuring CRM integration with automated call logging and syncing.	N/A

Pricing

FrontSpin

Editions & Modules

No answers on this topic

Offerings

Pricing Offerings
FrontSpin
Free Trial
No
Free/Freemium Version
No
Premium Consulting/Integration Services
No

Entry-level Setup Fee

No setup fee

Additional Details

—

More Pricing Information

Community Pulse
	FrontSpin
Considered Both Products	FrontSpin Eric Sharp Account Executive Chose FrontSpin Works much better than Xant - I would avoid that one at all costs. Is easier to use than Groove and Outreach but does lack some of the more advanced features. Helpful? ZP Zach Peck Account Executive Chose FrontSpin It is good for basic calling but it isn't made for email templates and setting up a cadence as Outreach does. Outreach has a better format for seeing who has called what lead and being able to see who you have called that day. Incentivized Helpful? Jon Crispin, MBA Strategic Account Manager Chose FrontSpin Based purely on cost - the other two were more robust and did more, but we had a limited budget and FrontSpin more than covered our needs. Incentivized Helpful? Verified User Representative Chose FrontSpin The cost of ConnectLeader far outweighed the benefits in our specific case and didn't have most of the functions of Frontspin. Salesforce's and HubSpot's dialer aren't power dialers so you can't load a list and go. That is a HUGE benefit of FrontSpin. Incentivized Helpful?
Top Pros	Pro Power dialer Pro Salesforce integration Pro Click save
Top Cons	Minus Get confusing Minus Call quality Minus Issues at times

Features

FrontSpin

Preview Dialer

Comparison of Preview Dialer features of Product A and Product B
	FrontSpin 9.8 4 Ratings 33% above category average
Contact preview	10.03 Ratings
Dialer-CRM integration	9.04 Ratings
Call notes & tags	10.04 Ratings
Automatic call logging	10.04 Ratings

Core Dialer

Comparison of Core Dialer features of Product A and Product B
	FrontSpin 8.9 4 Ratings 18% above category average
Outbound dialing	10.04 Ratings
Inbound routing	5.02 Ratings
Custom caller ID	10.04 Ratings
Click-to-call	10.03 Ratings
Recorded voicemail drop	9.04 Ratings
Dialer contact import	10.04 Ratings
Campaign & list management	8.03 Ratings

Call Follow-up and Quality Assurance

Comparison of Call Follow-up and Quality Assurance features of Product A and Product B
	FrontSpin 9.0 4 Ratings 19% above category average
Follow-up calls	10.04 Ratings
Dialer reporting & analytics	7.04 Ratings
Dialer compliance	10.01 Ratings

Best Alternatives
	FrontSpin
Small Businesses	Salesmate Score 9.8 out of 10
Medium-sized Companies	Bright Pattern Contact Center Score 10.0 out of 10
Enterprises	Dialpad Ai Sales Center Score 8.9 out of 10
All Alternatives	View all alternatives

User Ratings
	FrontSpin
Likelihood to Recommend	8.0 (4 ratings)
Usability	10.0 (1 ratings)
Support Rating	6.0 (1 ratings)

User Testimonials
	FrontSpin
Likelihood to Recommend	FrontSpin Perfect for: Sales Directors, Account Development Representatives (ADR), Sales Development Representatives, Customer Success Managers, Technical Support Specialists, Account Managers People that make calls but don't like the Salesforce user interface Incentivized Verified User Anonymous Read full review
Pros	FrontSpin Calling one person after another. Follow ups and reminders to call potential clients. Keeping track of completed tasks. Incentivized ZP Zach Peck Account Executive Read full review
Cons	FrontSpin Many competitors had functionality that FrontSpin is building over time We have had issues at times with emails attaching to SFDC records, and times where it would not get sent out of FrontSpin Incentivized Jon Crispin, MBA Strategic Account Manager Read full review
Usability	FrontSpin Trained a new recruit on FrontSpin in one session. It's very intuitive. Incentivized Verified User Anonymous Read full review
Support Rating	FrontSpin They do well with their support. Wait times are low, and they are eager to help. Incentivized ZP Zach Peck Account Executive Read full review
Alternatives Considered	FrontSpin Works much better than Xant - I would avoid that one at all costs. Is easier to use than Groove and Outreach but does lack some of the more advanced features. Eric Sharp Account Executive Read full review
Return on Investment	FrontSpin Positive impact - revenue has increased by about 10% in one year as all volumes increased by about 20-30% Incentivized Jon Crispin, MBA Strategic Account Manager Read full review
ScreenShots