Accelevents vs. Greater Giving

Accelevents is very well suited for companies building an event program who want an ease to use platform that also has all the flexibility and features you could ever want. We love how it's all under one roof as they say. So we don't need to go connecting multiple tools together. Our previus platform had all of the features, but they were disconnected. Accelevents is much smoother to work with saving our team a ton of time and making everything more simple for our attendees.

For our organization, Greater Giving is the best option because of the credit card swiping, the ease of the registration, and the tax receipts alone. I do wish that it would allow us to pass on the credit card fees to the purchaser, but for that reason, we don't use it for registration. For an organization NOT needing to swipe credit cards at the event for on-site purchases or using their tax receipt software, I do think that there are more affordable options.

Incentivized

• Customer support
• Ease of use
• Customization
• Branding
• Flexbility
• Looks great

• Payment Facilitation
• Ticket Puchasing
• Auction Coordination

Incentivized

• More robust email manegement
• Support for additional badge printers
• Hotel room booking

• Reports have frequent glitches; especially when downloading large amounts of data (more than 500 records).
• Lacks data integration capabilities with other systems (Salesforce, Constant Contact, Zoho, etc.); I have found workarounds by uploading and downloading reports, but it really is a pain
• Customer Support is terrible! The online support is uncaring and completely incompetent. On the other hand, the phone support is really friendly and generally quite knowledgeable about the product and solutions.

Great for beginners. Easy to get up and running quickly. I did worry a bit about my end-users accidentally changing or deleting data.

Online support was one of the worst customer service experiences I've ever had (I would give them a 1). Phone support and implementation support were very nice and knowledgeable.

Accelevents is the easiest to use and has the best support. They're constantly innovating and adding new functionality and they want to hear from me on how to make the platform better. We are here to stay

We've used this for years, and see no reason to explore others!

Incentivized

• Increased sponsor revenue from our events that we put towards event activations
• Higher attendance rate through cart abandonment tracking and re-engagement
• Overall time savings for my team

• The reporting improved our abilities to provide accurate information more timely to the finance department - a plus when completing the annual 990 or other information for our auditors.
• We saw an increase in collecting on pledges when we switched from a "text-to-give" platform (from another provider) to incorporating all event elements into Greater Giving. We were able to capture over 95% of gifts within 48 hours of the event compared to less than half that amount in previous years.
• The reports generated by Greater Giving are better received by our board of directors - easier to digest and provide meaningful analytics

Incentivized