32 Ratings
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Score 7.9 out of 100
4 Ratings
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Score 9.4 out of 100

Attribute Ratings

  • Appgate SDP is rated higher in 2 areas: Likelihood to Recommend, Support Rating

Likelihood to Recommend

7.6

SolarWinds Access Rights Manager (ARM)

76%
13 Ratings
9.0

Appgate SDP

90%
2 Ratings

Likelihood to Renew

9.1

SolarWinds Access Rights Manager (ARM)

91%
2 Ratings

Appgate SDP

N/A
0 Ratings

Usability

5.5

SolarWinds Access Rights Manager (ARM)

55%
1 Rating

Appgate SDP

N/A
0 Ratings

Availability

8.2

SolarWinds Access Rights Manager (ARM)

82%
1 Rating

Appgate SDP

N/A
0 Ratings

Performance

7.3

SolarWinds Access Rights Manager (ARM)

73%
1 Rating

Appgate SDP

N/A
0 Ratings

Support Rating

4.5

SolarWinds Access Rights Manager (ARM)

45%
1 Rating
9.0

Appgate SDP

90%
2 Ratings

Implementation Rating

6.5

SolarWinds Access Rights Manager (ARM)

65%
2 Ratings

Appgate SDP

N/A
0 Ratings

Configurability

5.5

SolarWinds Access Rights Manager (ARM)

55%
1 Rating

Appgate SDP

N/A
0 Ratings

Ease of integration

1.8

SolarWinds Access Rights Manager (ARM)

18%
1 Rating

Appgate SDP

N/A
0 Ratings

Product Scalability

4.5

SolarWinds Access Rights Manager (ARM)

45%
1 Rating

Appgate SDP

N/A
0 Ratings

Vendor post-sale

4.5

SolarWinds Access Rights Manager (ARM)

45%
1 Rating

Appgate SDP

N/A
0 Ratings

Vendor pre-sale

8.2

SolarWinds Access Rights Manager (ARM)

82%
1 Rating

Appgate SDP

N/A
0 Ratings

Likelihood to Recommend

SolarWinds

It [SolarWinds Access Rights Manager (ARM)] is well suited for small to medium sized companies who want to enhance and ease up their daily work. As well as it is suited for organized structures, it has its problems with very complex environments. For example, if you are working with direct and multiple permissions instead of having more granular group based permissions.
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Appgate

It is best suited for larger companies with lots of remote workers that need complex access management. We've barely scratched the surface on what Appgate can do via its API.
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Pros

SolarWinds

  • SolarWinds Access Rights Manager is easy to set up and configure. We had the first report generated in a few hours.
  • The automated feature for the reports is great. We just set it and forget it and now the reports get emailed on schedule.
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Appgate

  • Software-Defined perimeter
  • Hide resources to non-authorized/authenticated users.
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Cons

SolarWinds

  • Licensing model when we changed over to SolarWinds was [I feel] a nightmare. It needs to be more streamlined and SolarWinds needs to understand what their customers require. When we changed over to SolarWinds we found it very hard to get answers to what modules we were still licensed for.
  • Our current system is not functioning. We can't login to the application with the accounts we created that were working. The error that appears doesn't help to resolve it. So at present we just renewed licenses for this year and we can't use the system.
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Appgate

  • Live logging in the client. Currently you have to "download" the logs into a zip file and then open that zipfile to look at the logs. There's no logfile to tail or watch.
  • Load balancing between controllers could be better. Currently relies on round robin DNS and sometimes a browser will pick a different IP than previous and you'll get a big "LOST CONNECTION TO CONTROLLER" message.
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Pricing Details

SolarWinds Access Rights Manager (ARM)

Starting Price

Editions & Modules

SolarWinds Access Rights Manager (ARM) editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Pricing Info

    Appgate SDP

    Starting Price

    Editions & Modules

    Appgate SDP editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Likelihood to Renew

      SolarWinds

      It is in place and working. No time or money to consider anything else.
      Read full review

      Appgate

      No answers on this topic

      Usability

      SolarWinds

      End user experience is much better than administration
      Read full review

      Appgate

      No answers on this topic

      Reliability and Availability

      SolarWinds

      On occasion the server will need to be restarted to get things running again
      Read full review

      Appgate

      No answers on this topic

      Performance

      SolarWinds

      Satisfactory performance
      Read full review

      Appgate

      No answers on this topic

      Support Rating

      SolarWinds

      Very slow response times and sometimes I found the solution and ended up sharing it with support
      Read full review

      Appgate

      The company has been supportive overall of our needs and desired features. I have not personally called the support services, but I've heard no direct complaints either.
      Read full review

      Implementation Rating

      SolarWinds

      It was my first exposure to this type of product and I wasn’t given the time to figure out how best to implement it. I would say get a plan together of what you are tying to accomplish first
      Read full review

      Appgate

      No answers on this topic

      Alternatives Considered

      SolarWinds

      I found the installation and configuration to be much easier and more straightforward. What also assisted in the decision to go with Access Rights Manager, was the fact we already made use of Solarwinds products. Knowing from previous experiences with their support staff, meant we knew how great their after-hours support was whenever we had any technical issues with the platform. We felt it would be better to keep it all under one roof so to speak
      Read full review

      Appgate

      The existing system was FortiGate. The management of the system was a hassle. Because IT personnel had to manually create VPN accounts, user passwords were known to who created them and the end user did not have a way to change them. This created a security issue in the event an IT engineer left the company.
      Read full review

      Scalability

      SolarWinds

      No experience with this
      Read full review

      Appgate

      No answers on this topic

      Return on Investment

      SolarWinds

      • Team leads recieve automated reports of permissions within their team, and it allows them to proactively audit their team members
      • Security specialists have really clear dashboards to audit individuals
      • We can be sure we never leave a permission open after a person leaves
      Read full review

      Appgate

      • We are achieving our goals with this tool by hiding resources behind it.
      • It is a new model that requires a different thought process for many in network operations.
      Read full review

      Screenshots

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