Siriusware seems best suited for organizations that are working with many programs and events that are running at different times. You are able to easily check registration for different events at the same time which is very helpful. If you have staff that are focusing just on data analysis and reporting then Siriusware would be very useful for them. On the flip side if you need to train seasonal staff on the point of sale and process multiple sales in a quick amount of time then this is not the best fit. The interface can be clunky and slow especially when you have internet problems.
This tool is most usable when used in parallel with Sage's accounting management software, as with other accounting systems it can generate errors, leaving room for other credit card payment processor alternatives to exist and be preferred by other potential users for their overall performance. It is promising the ability to develop transaction reports in summary or detailed form, resulting in a better management of income to then make the distribution of budgets in the company, thus achieving better planning and performance of our work. This service allows the processing of payments through touch screen card devices at POS points of sale without having to be sitting at your laptop, fortunately with face to face payments companies with fixed establishments can get their money faster, which constantly benefits the flow of money.
When you are reversing a credit card it just deducts from your total batch for the day. Instead of showing a separate charge out of the account. That can cause confusion if someone else is doing your bank reconciliation.
It would be nice is Sage Pay could copy over client emails as well as the address and other information so that you can send that email confirmation of charge without having to go back to pull it up.
If Sage could post it as a total deposit instead of each individual charge for the day that would also save time with bank reconciliation.
Any POS implementation is a lot of work, and a lot of learning for Admin, IT, management, end users, etc. This was selected by a consultant we hired. We have many regrets regarding the process, but are now kind of stuck and it is basically getting the job done. It is not ideal, but the people who chose this have learned a lot in the process.
It has allowed us to look at our total revenue more easily and figure out where we are falling short.
We do face more issues from the customer having difficulty registering for programs because of some of the limitations when being used as a online ticket point of sale.
It has allowed us to process refunds ourselves, which we were not able to do, which has allowed for better customer interaction.
By simplifying payment processing and automatically posting payments to their related transactions within our Sage accounting product, it has eliminated a source of friction between sales and accounting.
Eliminates clerical errors in recording paymens.
Eliminates one step in the payment reconciliation process by automatically posting payments to their respective transactions.
Insures PCI compliance with scheduled monitoring. No need for a separate product.
