Accounting Seed vs. Billtrust

I wouldn’t recommend Accounting Seed to enterprise companies. However, Accounting Seed is the best cloud accounting tool for small and medium-sized companies that are yearning to automate accounts payable and receivable, inventory management, and invoice customization in one integrated platform.

Incentivized

For a simple invoice-based organization, especially with multiple stores, Billtrust is an appropriate fit. While lacking in design and intuitive functionality, Billtrust got the job done as far as receiving payments from customers. However, if you are in a subscription-based business or one that invoices on a frequent repetitive manner, Billtrust may not be the best solution.

Incentivized

• Accounting Seed is an affordable accounting solution
• It offers many features making it an ideal accounting solution for business
• The software integrates well with Salesforce
• The software comes with a friendly User Interface

Incentivized

• Billtrust's customer service always replies within 24 hours, leaving the case open until it is verified to be resolved.
• The customer portal our credit managers access is exceptionally well designed, allowing us to see when an invoice was delivered, and even when the end-user opened it. There are built-in reports to answer almost any question.

Incentivized

• Custom reporting seems cumbersome, but it could just be that we need better instructions, more examples, maybe some more canned reports. My company needs the ability to compare multiple years, and more than one budget in a report - we start with an approved board budget and then we reproject each quarter.
• Non profits need to print financials by restriction level - this has also been very awkward - all the data is there but I have to piece it together in an excel spreadsheet every time I want it.
• In general, the materials needed for non profits is not as accessible as it could be.

• Search feature of PO or invoice #, etc. when logged in as the dealer.
• When logged in to Client Connect, would like to choose page number easily, instead of clicking Next Page as many times as needed.
• Have to scroll to right to display all columns when it looks like there is plenty of room to display them without a scroll bar.

Incentivized

We have a longstanding good record of invoice delivery and a high number of customers who are accustomed to the look and feel for logging to make payments

Incentivized

It always works well. We've never had programming issues. Never. It is easy to customize. The system can grow with you as your business grows and changes. Being cloud-based you can work from anywhere. It is intuitive. You have all the features of Salesforce, like workflows, that work perfectly in Accounting Seed. Having that full integration with Salesforce allows you to see all our data in one platform

Incentivized

Not too busy or elaborate, able to quickly log in & start using right away

Incentivized

We seldom have had to use their support but when we have, they have been responsive and actually were able to answer our questions in a simple, nontech language. You don't have to be a programmer to talk to them!

Incentivized

We deal with our customer's AR personnel to help resolve issues with our open invoices. They can help us but seem to be lacking in the overall understanding of the Billtrust software and why things may work the way they do. We have some accounts that are active that we have been unable to add to our corporate account, and as a result, these bills must be paid via check, and we are not currently receiving statements. It would be great if they had more robust customer service or maybe different criteria for creating accounts.

Incentivized

I was not here for the implementation

Incentivized

Honestly, Accounting Seed was the only one I focused on when looking to switch from our existing program. It showed in the partner app store and stated it was created native to SalesForce. As I read through it's capabilities, cost, etc., I knew it was the right choice.

For a less tech-educated workforce, Billtrust did the job and required minimal developer resources on our end. Also, while Billtrust lacked in several arenas relative to Stripe, it was good for us since we were not a subscription-based business. For the price, Billtrust was a good solution for our invoice-to-pay business.

Incentivized

• Business users save time sending payments to suppliers and reimbursing employees since it is just by one click.
• The three-way POS match ensures that figures match on orders and invoices before paying suppliers.
• Capturing data on reports that are not submitted, approval times, and policy exceptions.
• Expense management and time tracking enable us to view the exact time taken to complete projects and the exact amount that should be paid.

Incentivized

• 10 day reduction in our DSO resulting in increased cash flow
• Savings in printing, ink, folding, stuffing, and postage over in-house production, and additional savings with every customer that changes from paper to electronic delivery methods
• Increased payment application by batching payment types by day into one file
• Enhanced knowledge base for staff through webinars, Twitterviews, conferences, classes, and contact with customer support allow our staff to utilize our tools fully

Incentivized