I wouldn’t recommend Accounting Seed to enterprise companies. However, Accounting Seed is the best cloud accounting tool for small and medium-sized companies that are yearning to automate accounts payable and receivable, inventory management, and invoice customization in one integrated platform.
Deltek Costpoint is the most frustrating and clunkiest software I've ever used, and I've been using software for 30 years. The interface appears to have been developed before the internet and HTML and does not appear to use any modern widgets made for HTML. Every button click or menu selection requires a pause while something else loads. Our employees waste much time trying to figure out (what should be) simple tasks, and I've spoken with nobody in our company that likes the software. We've had trainings on Costpoint, but people still have issues constantly.
Custom reporting seems cumbersome, but it could just be that we need better instructions, more examples, maybe some more canned reports. My company needs the ability to compare multiple years, and more than one budget in a report - we start with an approved board budget and then we reproject each quarter.
Non profits need to print financials by restriction level - this has also been very awkward - all the data is there but I have to piece it together in an excel spreadsheet every time I want it.
In general, the materials needed for non profits is not as accessible as it could be.
Customer Care - this is probably the one area that needs the most work.
Quality Control Testing - if this area had a higher level of detail prior to releasing updates, it might mitigate the number of patches required for customers.
Cloud Based Product doesn't work for every customer. Get multiple references before considering moving to the cloud offering.
The cost for our size company may be to high by the time we review, because when purchasing additional licenses on two separate occasions, only 3 months apart, there was a price increase.
It always works well. We've never had programming issues. Never. It is easy to customize. The system can grow with you as your business grows and changes. Being cloud-based you can work from anywhere. It is intuitive. You have all the features of Salesforce, like workflows, that work perfectly in Accounting Seed. Having that full integration with Salesforce allows you to see all our data in one platform
For what we mainly use Deltek for it is a great system. The cost for licenses can become an issue because as a growing company we are in need of licenses from time to time and the process is very cumbersome.
We seldom have had to use their support but when we have, they have been responsive and actually were able to answer our questions in a simple, nontech language. You don't have to be a programmer to talk to them!
The software is so huge and clunky that I wouldn't know how to ask for support. Here is my example of support needed: "Hello, I'm filling out my timesheet like I have been doing every day for years, and suddenly this error message came up that says "Error: 6HX7: PLC not available". I just made that up as an example of the cryptic error messages, but what is that telling me?
Honestly, Accounting Seed was the only one I focused on when looking to switch from our existing program. It showed in the partner app store and stated it was created native to SalesForce. As I read through it's capabilities, cost, etc., I knew it was the right choice.
Costpoint has made it possible for our business to get our invoices paid quickly and on time
Costpoint has made it possible for our business to get a ISO audits cleared every year
Costpoint has made it possible for our business to always setup projects in a standardized manner that either meets or goes beyond the industry standards.
