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Accruent Maintenance Connection vs. MaintainX

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Accruent Maintenance Connection

    Score6.3 out of 10
    N/AAccruent CMMS - Maintenance Connection is a multi-site facilities management platform acquired by Accruent in June 2018 and now part of the Accruent IWMS portfolio of products.N/A

    MaintainX

    Score9.6 out of 10
    N/AMaintainX helps users track reactive maintenance, preventive maintenance, and control the daily operations of businesses such as safety inspections, quality inspections, and operating checklists with a digital audit trail.

    $25

    per month per user

    Pricing
    Accruent Maintenance ConnectionMaintainX
    Editions & Modules
    No answers on this topic
    Essential
    $25
    per month per user
    Premium
    $75
    per month per user
    Enterprise
    Custom Pricing
    Offerings
    Pricing Offerings
    Accruent Maintenance ConnectionMaintainX
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional DetailsDiscount available for annual commitment.
    More Pricing Information
    Community Pulse
    Accruent Maintenance ConnectionMaintainX
    Considered Both Products
    Accruent
    No answer on this topic
    MaintainX
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    14 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    14 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    14 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    14 Answers
    Implementation went as expected
    No answers on this topic
    93%
    Implementation went as expected
    13 Answers
    User Ratings
    Accruent Maintenance ConnectionMaintainX
    Likelihood to Recommend
    9.0
    (3 ratings)
    10.0
    (14 ratings)
    Likelihood to Renew
    7.0
    (1 ratings)
    -
    (0 ratings)
    Usability
    9.0
    (1 ratings)
    9.1
    (10 ratings)
    Support Rating
    6.4
    (2 ratings)
    -
    (0 ratings)
    Implementation Rating
    7.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Accruent Maintenance ConnectionMaintainX
    Likelihood to Recommend
    Accruent
    Everyone has assets, everyone has people, and everyone has to do some work on those assets with those people. Maintenance Connection strives to provide an efficient solution to help get the work done while making it simple to record that you did. Aggregate that data and make decisions for the future based on real information.
    Incentivized
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    MaintainX
    MaintainX would work best for any organization that has work orders with multiple steps to complete (especially for repeated work orders) and multiple employees to manage. It would also be especially good for businesses where the work schedule is variable or if the same steps need to be completed regularly
    Incentivized
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    Pros
    Accruent
    • Customer Service is Outstanding.
    • Changes are made by MC through the entire network that makes suggestions.
    • The software is simple to use so even the most seasoned mechanic can navigate it.
    Incentivized
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    MaintainX
    • Captures and retains vital information on work carried out on our equipment.
    • provides suite of reporting tools to satisfy multitude of legislative and H+S requirements.
    • allows us to input photographs and even videos on tasks completed.
    • Provides functionality to create and follow specific procedures.
    Read full review
    Cons
    Accruent
    • No improvements at this time.
    Incentivized
    Read full review
    MaintainX
    • Missing some functions, but the team is always on top of innovation so if I don't see it today, it may be there tomorrow.
    • Wish there was a simpler way for operators to complete inspections rather than having to create work requests.
    • Pricing is confusing and the way that they have their billing set up is strange.
    Incentivized
    Read full review
    Likelihood to Renew
    Accruent
    If I find a product with better support and some additional operational asset functions I would be willing to make a move.
    Incentivized
    Read full review
    MaintainX
    No answers on this topic
    Usability
    Accruent
    Its very user friendly and works well in a manufacturing setting.
    Incentivized
    Read full review
    MaintainX
    From the initial trial period to now using the system in full, the system was easy to navigate from the very start. The teaching videos within the system are excellent and really help with how to use the system effectively
    Read full review
    Support Rating
    Accruent
    They are timely, responsive, and resolve issues within a day. I only give them one less point because in their recent acquisition by Accruent they lost the MC Support portal they used to have, and in its place they are using Accruents version. Which is well, just not as good.
    Incentivized
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    MaintainX
    No answers on this topic
    Implementation Rating
    Accruent
    If you do not have a scheduler for the PM and work order program hire one first. They can help with the migration and know how everything works in your facility.
    Incentivized
    Read full review
    MaintainX
    No answers on this topic
    Alternatives Considered
    Accruent
    It much more user-friendly and does not have a lot of wasted information that you would never use. I did a lot of research on other CMMS programs and questioned other users and was allowed to use the test module for 3 months. That pretty much sealed the deal for everyone except for those afraid of change. Eventually, they all fall in line and accept the new CMMS system.
    Incentivized
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    MaintainX
    EMaint was limited as to what it could do on the mobile side. MaintainX was built on a mobile platform and is a mobile-first system, with full functionality on both mobile and desktop. MaintainX has increased our usability for all of our technicians.
    Incentivized
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    Return on Investment
    Accruent
    • Our parts cost overall has had a great positive impact on our ROI. We are able to track parts in a more efficient manner that helps us to optimize inventory and reduce stock outs, in addition to helping us identify items that have no turn over.
    • Equipment downtime with regards to Corrective vs Preventive type work orders has made a big impact to our ROI. With the use of the Preventive Maintenance Module in Maintenance Connection, we have made a good shift towards more planned machine maintenance and less corrective type failures.
    Incentivized
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    MaintainX
    • It has helped not only my team, but the management of our company to see what we do and how we are doing maintenance.
    • Our inventory is a lot to work on, but MaintainX has changed the way we used to inventory and makes it easier for the team to check out or put away parts.
    • Having QR codes around our building for requesters and maintenance to scan has helped out when trying to decipher where the problem is.
    Incentivized
    Read full review
    ScreenShots

    MaintainX Screenshots

    Screenshot of the work order screenScreenshot of inspectionScreenshot of equipment maintenanceScreenshot of regulatory checksScreenshot of cost saving insightScreenshot of parts ordering