Likelihood to Recommend I will suggest this tool to all those companies who have to deal mostly with documentation. Because it is very good in handling all types of documents and it will add to your ease in managing the content. I will also like to recommend it to medical and insurance-based companies because it will help to make their workflow easy. PrizmDoc customer’s support is always ready to help this is why we never got stuck in any particular issue, thus you will be supported by them anytime.
Read full review While there's some things I'd love to see and maybe they will one day, I think this platform is an EXCELLENT choice for someone looking to automate forms. I love not having to manually update a spreadsheet daily, this is more of a set up and forget process although there are times that the automation fails and has to be done manually
Read full review Pros PrizmDoc has helped me a lot in processing my PDF documents now I can easily extract information through these files and also it is very easy for me to edit the files because previously I have to convert them in word mode and then I was editing it. It has provided us one platform where we can process our documents and get work approvals easily and this is through its automaton feature. Through PrizmDoc I am no more worried about changing the nature of my documents I can easily convert them into various versions and formats. Read full review The bots are fantastic, so many to use to really increase functionality User friendly for those who are first time users, and the system just gets easier and easier to use with experience The email notifications for bot failures are very much appreciated, we know right away if something is not functioning The customer technical support to assist with flow issues, they are quick to respond and assist until the problem is solved or the flow is functioning as envisioned Regular updates to the platform for improve functionality Read full review Cons It is quite expensive. It is found to be complicated but after getting familiar with it, I just love to use this. Another thing that frustrates me is that it is quite difficult to install and configure. It is very difficult to proceed, but when you get along with it, you discover its amazing features. Read full review On occasion, bots need to be reset/removed in order to work. I wish there was a way to add a quick document before sending something out similar to DocuSign envelopes. Versioning is very helpful but I do wish there was a way to prepare a form for sending, add in a quickly customized document and a field or two, and send it to just that person. Being able to assign fields while in the field editor would be helpful! Read full review Likelihood to Renew I give this rating because I am hopeful the functions I would like will be added in the near future.
Read full review Usability It seems airSlate designers spent a significant amount of time ensuring the product is easy to use and appealing. They were able to accomplish this without sacrificing functionality and quality. The interface isn't cluttered and allows end-user to get going with minimal training. Designing workflows is a snap with the drag and drop "bots" (functions).
Read full review Support Rating I have reached out to airSlate support a number of times during setup and after. The platform includes a built-in support chat that is very convenient and fast. I'm able to get the answers I need is less time than it takes with any other software I use. And I don't need to pick up a phone or write an email and wait for a response. They support staff is very knowledgeable and accommodating
Read full review Alternatives Considered We had been unable to get much attention from
DocuSign support/sales when we decided we wanted to connect forms to
Salesforce . I stumbled across airSlate on the appExchange, and their sales team was responsive and helpful. I haven't worked in
DocuSign myself, but my users tell me that airSlate forms are much cleaner.
Read full review Return on Investment I feel confident in handling the numerous type of invoices and better collaborate with my team through its mobile application, which is very user-friendly. barcode handling is and to detect signatures, is no more difficult. PrizmDoc is very good at handling documents in managing the content, I will like to mention its capability of handling the images through “document image clean up” and also it is good in compressing the images too. Read full review Time saved on downloading documents, they are automatically added to our Google Drive. Capability to edit each document without creating a whole new template saves a lot of time. Cuts down on volunteers needed to do intake paperwork with a patient. Read full review ScreenShots