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airSlate is a breeze! One of my favorite programs.
March 01, 2021

airSlate is a breeze! One of my favorite programs.

Anthony Matero | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with airSlate

The airSlate platform provides a simple interface which enabled us to automate complex documentation processes in the Service Department. We currently use airSlate for filling out data sheets during instrument installations and preventive maintenance. By integrating airSlate and Salesforce, we are able to automatically include our completed datasheets in the Salesforce Case eliminating the need for extra manual steps by Field Service Engineers. This integration has the added benefit of prepopulating some of the form fields on the datasheets with Salesforce data specific to the customer account. Service Administrators can send datasheets to Service Engineers with the click of a button from within Salesforce.
  • The airSlate interface is very easy to use. Creating new forms or updating existing ones is way less challenging than other similar platforms.
  • airSlate integration with other platforms is straightforward and doesn't require special unique code.
  • The look and feel of the user interface is clean and inviting.
  • Although airSlate is constantly making improvements, I'd like to see additional features allowing a content creator to save formatting profiles.
  • Improved platform home page customizations would be helpful but not necessary.
  • The ability to set a password expiration time is needed but it's very possible this is addressed when using SSO.
  • airSlate has improved the efficiency of our Service personnel by automating documentation tasks.
  • Implementing airSlate has reduced end-user documentation errors.
  • airSlate automatically ensures our Engineers are using the most up-to-date documentation.
While maintaining similar features as alternative products, airSlate is easier to use and less expensive. It is quicker to setup and creating new forms and workflows are easy with the help of built-in templates. I find the user interface friendly and well designed compared to other alternatives. airSlate provides way more flexibility to suit our needs than any alternative.

Do you think airSlate WorkFlow delivers good value for the price?

Yes

Are you happy with airSlate WorkFlow's feature set?

Yes

Did airSlate WorkFlow live up to sales and marketing promises?

Yes

Did implementation of airSlate WorkFlow go as expected?

Yes

Would you buy airSlate WorkFlow again?

Yes

MadCap Software, Microsoft Office 2016 (discontinued), Snagit
airSlate is well suited for any scenario where content from a form needs to added to Salesforce or similar. It's also well suited for any form that requires a signature and/or initials.

airSlate is less appropriate if a form need to be filled out from a local drive. Although there are workarounds, airSlate is a web-based platform and is designed to be used in that way.

airSlate Support

I have reached out to airSlate support a number of times during setup and after. The platform includes a built-in support chat that is very convenient and fast. I'm able to get the answers I need is less time than it takes with any other software I use. And I don't need to pick up a phone or write an email and wait for a response. They support staff is very knowledgeable and accommodating.

Using airSlate

It seems airSlate designers spent a significant amount of time ensuring the product is easy to use and appealing. They were able to accomplish this without sacrificing functionality and quality. The interface isn't cluttered and allows end-user to get going with minimal training. Designing workflows is a snap with the drag and drop "bots" (functions).