Acoustic Content (formerly IBM Watson Content Hub) vs Oracle WebCenter Sites

Likelihood to Recommend

It is advisable to create custom designs that call for specific programs and content without giving direct access to those programs. We still have to meet the proposed use case where it should not be used.

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Madusanka Balapitiya

Senior Executive ( IT & Administration )

PIBT - Pioneer Institute of Business & TechnologyInformation Technology & Services, 501-1000 employees

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Oracle WebCenter Sites is very well suited to presenting marketing content in all shapes and forms, including mobile, an in a corporate web site. Oracle WebCenter Sites can also manage small product catalogs easily. Important things to consider when selecting a CMS:

How important is the ease with which my business users update content?
How often are updates made?
How distributed are my business contributors?
How important is preview in my organization's workflow and publishing process?

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Earl Powers

Sr. Technical Lead

Element Solutions LLCInformation Technology and Services, 51-200 employees

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Feature Rating Comparison

Acoustic Content (formerly IBM Watson Content Hub)

Oracle WebCenter Sites

Role-based user permissions

Acoustic Content (formerly IBM Watson Content Hub)

Oracle WebCenter Sites

API

Internationalization / multi-language

Acoustic Content (formerly IBM Watson Content Hub)

Oracle WebCenter Sites

WYSIWYG editor

Code quality / cleanliness

Admin section

Page templates

Library of website themes

Mobile optimization / responsive design

Publishing workflow

Form generator

Acoustic Content (formerly IBM Watson Content Hub)

Oracle WebCenter Sites

Content taxonomy

SEO support

Bulk management

Availability / breadth of extensions

Community / comment management

Pros

It has a wide variety of built-in API calls.
Building unique pages is simple and straightforward and requires only basic fundamental knowledge to get started.
More advanced API calls can be developed simply.

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Ben Williams

Automation Developer (RPA and OCR Datacap)

Admiral Group plcFinancial Services, 5001-10,000 employees

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Easy-to-use content authoring and design tools for business users.
Segmentation based on implicit (behavioral) or explicit (known user or characteristics) criteria or a combination of the two.
Flexible rules engine for creation of customer segments and recommendations, enabling delivery of targeted content and campaigns.

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Beniamino Carriero

IT Technical Leader

ExpriviaInformation Technology and Services, 1001-5000 employees

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Cons

It doesn't work well with our IBM systems and as you might expect, that seems to be a common problem with IBM products.
Application settings are bad and some items are easily accessible and can be buried in menus

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Madusanka Balapitiya

Senior Executive ( IT & Administration )

PIBT - Pioneer Institute of Business & TechnologyInformation Technology & Services, 501-1000 employees

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Creating new content is not so easy
Publishing is not trivial
In my opinion documentation is weak
I think there are cheaper solutions then WCS

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Kamil Dobrowolski

Java Developer

CompuGroup Medical PolskaInformation Technology and Services, 51-200 employees

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Likelihood to Renew

No score

No answers yet

No answers on this topic

Oracle WebCenter Sites 4.3

Based on 3 answers

A valuable tool for enabling marketers and business users to easily create and manage contextually relevant social and interactive online experiences across multiple channels on a global scale to drive sales and loyalty. It also allows multi-site management (in fact Sites) using the assets and template developed, without having to re-implement again for each individual site.

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Beniamino Carriero

IT Technical Leader

ExpriviaInformation Technology and Services, 1001-5000 employees

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Support Rating

No score

No answers yet

No answers on this topic

Oracle WebCenter Sites 10.0

Based on 1 answer

The WebCenter Sites Support team is extremely good and very responsive to client needs. They are quick to resolve Level 1 issues and when escalated to Level 2, the team makes every effort to keep the client informed.

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Earl Powers

Sr. Technical Lead

Element Solutions LLCInformation Technology and Services, 51-200 employees

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Alternatives Considered

I haven't had experience outside of the IBM applications but can confirm that compared to other content tools provided by IBM, this is one of the more complete packages.

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Ben Williams

Automation Developer (RPA and OCR Datacap)

Admiral Group plcFinancial Services, 5001-10,000 employees

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There are lot of WCM products available in the market, some free and some licensed. But for a organisation using more Oracle products and on Java technology, WCS is the best in class, for intranet and internet needs. It has everything which is required for a web application. Also it can be well integrated with other platforms with Oracle Document Cloud/Oracle Content/Oracle Identity Manager and a lot more. Its a well integrated product. It can also be integrated with social media using a community plugin. It also comes with its own search and analytics tools. The templates are pure JSP and can be easily coded by Java developers using the development guide. Its based on Java, so writing custom applications and integrating is easy

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Vijay Shah

Sr Consultant

UXC Red Rock ConsultingInformation Technology and Services, 501-1000 employees

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Return on Investment

Approved developer is a simple tool for integrating other end-user applications.
It has allowed us to have one-stop-shop and easy-to-use debugging, saving time.

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Madusanka Balapitiya

Senior Executive ( IT & Administration )

PIBT - Pioneer Institute of Business & TechnologyInformation Technology & Services, 501-1000 employees

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It has alleviated some of the burden on our IT staff.
It has allowed our Marketing department to be more hands-on with content changes, and they have more flexibility with the types of changes and how often they make them.

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Verified User

Director in Information Technology

Medical Device Company, 1001-5000 employees

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Pricing Details

General

Free Trial

Yes

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Rating Summary

Acoustic Content (formerly IBM Watson Content Hub)

Oracle WebCenter Sites

Acoustic Content (formerly IBM Watson Content Hub)

Oracle WebCenter Sites

Acoustic Content (formerly IBM Watson Content Hub)

Oracle WebCenter Sites

Likelihood to Recommend