Acronis Advanced Backup (or formerly Acronis Backup Cloud) is a Backup-as-a-Service solution for Service Providers, available to add to Acronis Cyber Protect Cloud.
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Komprise
Score 10.0 out of 10
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Komprise is the database development and management solution from the company of the same name in Campbell, California.
The endpoint protection is fantastic. Being able to recover a single file on the fly has saved many customers hours of frustration. Long term recovery of O365 data has worked well. I bit more difficult but not Acronis Advanced Backup issue, it has been MS issues. Nothing beats on premise backup / recovery speed but, when it is not available, Acronis Advanced Backup gets the job done for bare metal recovery.
As any other archiving solution, it is very well suited for environments with a large footprint of unstructured data (CIFS / NFS shares for user data) with a large amount of unused/old files and a need to keep those unused files for long term. In our scenario, due to some legal and contractual constraints we need to keep these files for 15 years. Archiving is a good choice to move the unused files to a cheaper storage tier, both on-prem or cloud.
Quick Virtualization. Acronis can virtualize most systems and get you back up in 15-30 minutes.
Encryption of Backups. You own the encryption key, and Acronis doesn't - so not even Acronis employees can get into your cloud data. Encryption meets all HIPAA requirements for data protection.
Easy to resell. You can create accounts for individuals outside of the company to allow them access to their backup console. It's very easy to set up, and clients are happy with how easy it is to use.
They do not sell their product directly, so a reseller is needed - or third party website to process payments for them in order to download the product suite.
They have done away with stand-alone software purchases, and have moved to a yearly subscription-based model. It's affordable, but you never truly "own" the software now.
The cost savings we realized from moving to this software has us hooked - it does everything we need it to do on a very high level (virtualization, for example) and is very low cost for us.
We seldom make use of Acronis support, but when we have they have been brilliant. All our engineers are Acronis certified, if they not able to resolve an issue, we touch base with our local Acronis supplier, Synapsys, who resolve issues 90% of the time.
We went with Acronis Backup Cloud because we're able to backup all platforms, not just PCs. And the price was good when it comes to all those options. It's a hard sell to clients, but when explained properly, the understand the cost of a good solution. It's like having good car insurance.
We have used Veritas Enterprise Vault in the past, and besides its being a well-known player on the data archiving market, their tool is far more complex to implement, to manage and to keep working. Komprise is very robust and also very easy to implement, as most part of the job is done on Komprise side. The management console is delivered through a public URL as a SaaS platform. You only need to deploy a few VMs for scan/archiving/user access, which they call "Observer VMs." Komprise also doesn't uses Stub files, which is a poor implementation adopted by the competitor for file access. We had a lot of issues in the past with stub files. Komprise has implemented 'bread crumbs', which are CIFS symlinks to the files on the Observer. It is a very good implementation and it works really well.
