Acronis Cyber Protect vs. Axcient x360Sync

It works great as a cloud backup solution, and restoring data from a past backup is easy. If you need an easy-to-use cloud backup solution for some servers, I would recommend Acronis. If we had a need, I would use this to back up all of our computers as well. I am not too sure how it would handle backing up over 50 devices, though.

Incentivized

We work across many industries. Since the product is secure, it has solid application in any thing from construction trades to financial services.

Incentivized

• Image based backups. After the initial backup, the backups happen quite quickly. This allows for multiple backups per day.
• We have different classes of data which requires different retention policies. Acronis makes that easy to manage.
• Restoration can be done directly to hardware or to a VM. This makes it easy to migrate a physical server to a VM.

Incentivized

• Support is outstanding
• The product is designed in a manner that is easy to deploy

Incentivized

• Backing up Sharepoint automatically backs up all users with access to Sharepoint even if the user is not needed to be backed up
• Complex licensing structure
• Needing to manually download workloads to move backups
• Dormant users still backed up and incurring charges

• Billing tools to generate end user invoicing would be very helpful
• More granular permissions for file sharing

Incentivized

We have renewed our subscription over the course of a few years now. We used to use Backup Exec and it was tedious and difficult to obtain our backups when needed. Acronis just fits our environment style and the way we prefer to do business and use our third party software.

Incentivized

The overall platform is great. The backup solution stands out with integrated cybersecurity. The ability to turn on the security features like endpoint protection, email security, RMM, and PSA is great. It makes things so much easier to manage a few different services from the same portal instead of logging into multiple accounts.

Incentivized

I only got one issue resolved for more than 20 cases open. The escalation is ineffective. Most of the time, I have the feeling that I know the solution better than the support technician. Overall, case management is time-consuming, as our resolution rate is really low

Out of all the IT services companies we use, I would rate Axcient the best support company of the bunch.

Incentivized

I don't have any real key 'insights' per say except that it wasn't difficult at all, and do not be afraid to dabble in its tools and settings. It is quite intuitive with built in common sense. I cannot say enough good things about our companies experience when using this backup software.

Incentivized

Barracuda Cloud Essentials has email security, archiving, and allows users to manage their own spam email. Barracuda also comes with a backup feature and it all works together under one roof. Barracuda has been our alternative to other major services on the market. Acronis does well as a backup service, but Barracuda provides us a much more broader experience as an IT client.

Incentivized

Axcient Anchor is much more efficient, easier to use, and more reliable than OneDrive.

Incentivized

I would love it if they offered better cloud space pricing or even "unlimited"

Incentivized

The ability to back up multiple servers from one source is a great tool to have for businesses that have equipment in different locations on the same network with a variety of software data to back up such as SQL, Exchange or a Files Server. You can decide to purchase individual server licenses as well if you would like to keep the process separate or have multiple sites where your data is housed.

Incentivized

• Every times you restore a file, you see the value and the ROI of backup.
• Backup is a great protection against ransomware, you can always restore files that has been infected.
• When you want to go back in previous version of files, it can be life saver.

Incentivized

• The product fits well with our total solution approach to IT services.
• There has been no negative impact as our customers like the product and find it easy to use.

Incentivized