The ease of use and the price point are the main factors for my business and customers. I/they don't want to spend a lot of time worrying about and setting up backup software when they have more important things to attend to.
If you don't have to manage your client's email and their email archiver Acronis works very well. If you're looking for just a backup service for what's on a particular computer then Acronis is perfect. It is easy to use, so newcomers are not overwhelmed with features.It does not include as robust features as Barracuda and Cloudberry, but it does work well as just a backup.
EaseUs Todo Backup is well suited for the Branch Office and small to the medium business network. The software is powerful enough to meet most of the demands of these less complex environments. However, it may not provide the bells and whistles of enterprise software designed for highly virtualized environments.
It's easy to use for beginners. I found the UI to be straightforward and logical.
The software also runs in the Windows Pre-install Environment (Windows PE) if the machine crashes. Of course, you need to have backed up the drive first!
Backups from the whole OS down to single files is available.
We have renewed our subscription over the course of a few years now. We used to use Backup Exec and it was tedious and difficult to obtain our backups when needed. Acronis just fits our environment style and the way we prefer to do business and use our third party software.
EaseUS Todo Backup is a superb software that does what it claims without the user needing a degree in computer science. Its plain user interface belies a lot of functionality that logically "guides" the user to making local and remote (cloud) backups of their important data. Additionally, the secure encryption of backups is just one less thing to worry about.
Although the capacity range for the price is impressive, the access to the user console is not trivial and it is necessary to be guided for the first visits. And also since there a broad support of data storage technologies for back-ups, the connection process can be sometimes tricky, not surprisingly. It is why the Professionnal Services teams is so important at Acronis to help facilitate the installation processes.
I only got one issue resolved for more than 20 cases open. The escalation is ineffective. Most of the time, I have the feeling that I know the solution better than the support technician. Overall, case management is time-consuming, as our resolution rate is really low
I don't have any real key 'insights' per say except that it wasn't difficult at all, and do not be afraid to dabble in its tools and settings. It is quite intuitive with built in common sense. I cannot say enough good things about our companies experience when using this backup software.
We've looked at SolarWinds, Veritas, etc. but none of them had the right combination of features, price and ease of use when compared against Acronis and its ease of implementation, setup and recovery options. We didn't like the wait time for recovery with some of the others and being able to quickly get a machine back entirely was important to us.
EaseUs Todo Backup is well suited for the small business environment and provides a good bang for the buck and value for features. It is not as costly as the other enterprise-grade solutions and therefore fits well into the budget of small businesses. It is not as advanced as the enterprise solution, but it provides the right mix of features and functionality to meet the needs of the average small business network.
The ability to back up multiple servers from one source is a great tool to have for businesses that have equipment in different locations on the same network with a variety of software data to back up such as SQL, Exchange or a Files Server. You can decide to purchase individual server licenses as well if you would like to keep the process separate or have multiple sites where your data is housed.