What users are saying about
131 Ratings
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Score 7.8 out of 100
44 Ratings
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Score 9 out of 100

Feature Set Ratings

  • IBM Cloud Backup ranks higher in 1 feature set: Data Center Backup

Data Center Backup

8.2

Acronis Cyber Backup

82%
9.0

IBM Cloud Backup

90%
IBM Cloud Backup ranks higher in 10/14 features

Universal recovery

9.1
91%
22 Ratings
9.7
97%
4 Ratings

Instant recovery

7.2
72%
21 Ratings
8.5
85%
4 Ratings

Recovery verification

8.3
83%
21 Ratings
9.1
91%
4 Ratings

Business application protection

7.5
75%
20 Ratings
8.6
86%
4 Ratings

Multiple backup destinations

8.9
89%
21 Ratings
9.6
96%
4 Ratings

Incremental backup identification

6.6
66%
22 Ratings
8.9
89%
4 Ratings

Backup to the cloud

7.0
70%
15 Ratings
9.5
95%
4 Ratings

Deduplication and file compression

8.7
87%
14 Ratings
9.1
91%
4 Ratings

Snapshots

8.6
86%
19 Ratings
8.3
83%
4 Ratings

Flexible deployment

8.2
82%
10 Ratings
9.4
94%
4 Ratings

Management dashboard

7.6
76%
15 Ratings
9.6
96%
4 Ratings

Platform support

9.1
91%
15 Ratings
8.5
85%
4 Ratings

Retention options

9.1
91%
14 Ratings
8.7
87%
4 Ratings

Encryption

9.4
94%
12 Ratings
9.2
92%
4 Ratings

Attribute Ratings

  • IBM Cloud Backup is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

6.3

Acronis Cyber Backup

63%
47 Ratings
9.4

IBM Cloud Backup

94%
4 Ratings

Likelihood to Renew

9.1

Acronis Cyber Backup

91%
2 Ratings

IBM Cloud Backup

N/A
0 Ratings

Usability

5.2

Acronis Cyber Backup

52%
3 Ratings

IBM Cloud Backup

N/A
0 Ratings

Support Rating

4.3

Acronis Cyber Backup

43%
5 Ratings

IBM Cloud Backup

N/A
0 Ratings

Implementation Rating

9.1

Acronis Cyber Backup

91%
2 Ratings

IBM Cloud Backup

N/A
0 Ratings

Contract Terms and Pricing Model

8.0

Acronis Cyber Backup

80%
1 Rating

IBM Cloud Backup

N/A
0 Ratings

Product Scalability

8.5

Acronis Cyber Backup

85%
26 Ratings

IBM Cloud Backup

N/A
0 Ratings

Likelihood to Recommend

Acronis

If you don't have to manage your client's email and their email archiver Acronis works very well. If you're looking for just a backup service for what's on a particular computer then Acronis is perfect. It is easy to use, so newcomers are not overwhelmed with features.It does not include as robust features as Barracuda and Cloudberry, but it does work well as just a backup.
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IBM

The outstanding storage capacity, organized security measures, and appropriate business features of IBM Cloud Backup make it something I'd recommend at any time of day or night. Furthermore, the software is online and hence easily accessible from a distance. The application's stability and strength are further assurances that all authorized business users are in safe hands.
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Pros

Acronis

  • Image based backups. After the initial backup, the backups happen quite quickly. This allows for multiple backups per day.
  • We have different classes of data which requires different retention policies. Acronis makes that easy to manage.
  • Restoration can be done directly to hardware or to a VM. This makes it easy to migrate a physical server to a VM.
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IBM

  • The software is very secure.
  • It is scalable which is a plus for business.
  • Restoring data is easy and fast.
  • Recovery process is easy.
  • I would say that IBM Cloud Backup is user friendly.
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Cons

Acronis

  • The web interface is slow and can kick you off from time to time
  • I do find that the error messages are hard to decipher if/when a backup is unsuccessful. However, support is very good in helping out the solution
  • The user interface is not intuitive enough to find failures in backups or track logs with alerts or errors
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IBM

  • The set prices for the product is a problem.
  • Secondly, IBM Cloud Backup customer help should be more speedy.
  • IBM Cloud Backup is so automated, and in case of a power failure, accessing some of this data can be challenging.
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Pricing Details

Acronis Cyber Backup

Starting Price

$59

Editions & Modules

Acronis Cyber Backup editions and modules pricing
EditionModules
Acronis Cyber Backup591
Acronis Cyber Backup592

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

IBM Cloud Backup

Starting Price

Editions & Modules

IBM Cloud Backup editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Likelihood to Renew

    Acronis

    We have renewed our subscription over the course of a few years now. We used to use Backup Exec and it was tedious and difficult to obtain our backups when needed. Acronis just fits our environment style and the way we prefer to do business and use our third party software.
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    IBM

    No answers on this topic

    Usability

    Acronis

    I give it a rating of 9 do to its ease of usability. It's ease of understanding how to setup - form - fit - and function. I have no sorrows when having to login to the console in order to setup a new backup schedule or retrieve and recover lost data.
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    IBM

    No answers on this topic

    Support Rating

    Acronis

    I only got one issue resolved for more than 20 cases open. The escalation is ineffective. Most of the time, I have the feeling that I know the solution better than the support technician. Overall, case management is time-consuming, as our resolution rate is really low
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    IBM

    No answers on this topic

    Implementation Rating

    Acronis

    I don't have any real key 'insights' per say except that it wasn't difficult at all, and do not be afraid to dabble in its tools and settings. It is quite intuitive with built in common sense. I cannot say enough good things about our companies experience when using this backup software.
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    IBM

    No answers on this topic

    Alternatives Considered

    Acronis

    We've looked at SolarWinds, Veritas, etc. but none of them had the right combination of features, price and ease of use when compared against Acronis and its ease of implementation, setup and recovery options. We didn't like the wait time for recovery with some of the others and being able to quickly get a machine back entirely was important to us.
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    IBM

    Pricing and how easy it is to use. We use other IBM products in our office and it is nice to have everything on one network. The experience for users and managers is better, even new employees who can learn quickly. It also makes it more affordable for us.
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    Contract Terms and Pricing Model

    Acronis

    I would love it if they offered better cloud space pricing or even "unlimited"
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    IBM

    No answers on this topic

    Scalability

    Acronis

    The ability to back up multiple servers from one source is a great tool to have for businesses that have equipment in different locations on the same network with a variety of software data to back up such as SQL, Exchange or a Files Server. You can decide to purchase individual server licenses as well if you would like to keep the process separate or have multiple sites where your data is housed.
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    IBM

    No answers on this topic

    Return on Investment

    Acronis

    • Every times you restore a file, you see the value and the ROI of backup.
    • Backup is a great protection against ransomware, you can always restore files that has been infected.
    • When you want to go back in previous version of files, it can be life saver.
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    IBM

    • The fact that it can be scaled up is beneficial to company.
    • The program being on the cloud also makes it more accessible online.
    • The program has a high level of protection.
    Read full review

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