What users are saying about
132 Ratings
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Score 7.8 out of 100
91 Ratings
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Score 9.1 out of 100

Feature Set Ratings

  • Veeam on IBM Cloud ranks higher in 1 feature set: Data Center Backup

Data Center Backup

8.2

Acronis Cyber Backup

82%
8.7

Veeam on IBM Cloud

87%
Acronis Cyber Backup ranks higher in 7/14 features

Universal recovery

9.1
91%
22 Ratings
8.5
85%
13 Ratings

Instant recovery

7.2
72%
21 Ratings
8.7
87%
13 Ratings

Recovery verification

8.3
83%
21 Ratings
10.0
100%
1 Rating

Business application protection

7.5
75%
20 Ratings
8.7
87%
13 Ratings

Multiple backup destinations

8.9
89%
21 Ratings
8.6
86%
13 Ratings

Incremental backup identification

6.6
66%
22 Ratings
9.2
92%
13 Ratings

Backup to the cloud

7.0
70%
15 Ratings
9.0
90%
13 Ratings

Deduplication and file compression

8.7
87%
14 Ratings
8.9
89%
13 Ratings

Snapshots

8.6
86%
19 Ratings
8.5
85%
13 Ratings

Flexible deployment

8.2
82%
10 Ratings
8.1
81%
13 Ratings

Management dashboard

7.6
76%
15 Ratings
8.3
83%
12 Ratings

Platform support

9.1
91%
15 Ratings
8.0
80%
13 Ratings

Retention options

9.1
91%
14 Ratings
9.0
90%
13 Ratings

Encryption

9.4
94%
12 Ratings
8.8
88%
13 Ratings

Attribute Ratings

  • Veeam on IBM Cloud is rated higher in 3 areas: Likelihood to Recommend, Usability, Support Rating

Likelihood to Recommend

6.3

Acronis Cyber Backup

63%
47 Ratings
8.8

Veeam on IBM Cloud

88%
13 Ratings

Likelihood to Renew

9.1

Acronis Cyber Backup

91%
2 Ratings

Veeam on IBM Cloud

N/A
0 Ratings

Usability

5.1

Acronis Cyber Backup

51%
3 Ratings
10.0

Veeam on IBM Cloud

100%
1 Rating

Support Rating

4.2

Acronis Cyber Backup

42%
5 Ratings
7.8

Veeam on IBM Cloud

78%
3 Ratings

Implementation Rating

9.1

Acronis Cyber Backup

91%
2 Ratings

Veeam on IBM Cloud

N/A
0 Ratings

Contract Terms and Pricing Model

8.0

Acronis Cyber Backup

80%
1 Rating

Veeam on IBM Cloud

N/A
0 Ratings

Product Scalability

8.5

Acronis Cyber Backup

85%
26 Ratings

Veeam on IBM Cloud

N/A
0 Ratings

Likelihood to Recommend

Acronis

If you don't have to manage your client's email and their email archiver Acronis works very well. If you're looking for just a backup service for what's on a particular computer then Acronis is perfect. It is easy to use, so newcomers are not overwhelmed with features.It does not include as robust features as Barracuda and Cloudberry, but it does work well as just a backup.
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IBM

The Veeam on IBM Cloud functions [is] easy to set on the first time to use the platform and the effective capability on predictive disaster, easy to backup the most important data through the Veeam on IBM Cloud functionalities. The features [have] multiple different responsibilities like copy data management, effective data restore functions among many more.
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Pros

Acronis

  • Image based backups. After the initial backup, the backups happen quite quickly. This allows for multiple backups per day.
  • We have different classes of data which requires different retention policies. Acronis makes that easy to manage.
  • Restoration can be done directly to hardware or to a VM. This makes it easy to migrate a physical server to a VM.
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IBM

  • The program installation is straight forward and uncomplicated.
  • Once running it does not put a drain on system resources. After the initial backup subsequent backups are quick.
  • It does what it is deigned to do and they have kept it simple for a reason.
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Cons

Acronis

  • The web interface is slow and can kick you off from time to time
  • I do find that the error messages are hard to decipher if/when a backup is unsuccessful. However, support is very good in helping out the solution
  • The user interface is not intuitive enough to find failures in backups or track logs with alerts or errors
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IBM

  • The reporting could use some work. If you have a client who has some serious audit controls in place, you may find yourself creating the report versus depending on the system do that piece for you.
  • My complaint would be with the notification emails. They are not configurable and come out regardless of whether a backup set completed or is still running.
  • The scheduling is a little clunky. It would be much nicer if the backup could be "continuous" anytime it's connected to the Internet (similar to Carbonite).
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Pricing Details

Acronis Cyber Backup

Starting Price

$59

Editions & Modules

Acronis Cyber Backup editions and modules pricing
EditionModules
Acronis Cyber Backup591
Acronis Cyber Backup592

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

Veeam on IBM Cloud

Starting Price

$11 per VM

Editions & Modules

Veeam on IBM Cloud editions and modules pricing
EditionModules
Veeam Availability Suite$15.001
Veeam Backup and Recovery$11.002
Veeam Physical Agent$18.003

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

Optional

Additional Details

Pricing Info

Likelihood to Renew

Acronis

We have renewed our subscription over the course of a few years now. We used to use Backup Exec and it was tedious and difficult to obtain our backups when needed. Acronis just fits our environment style and the way we prefer to do business and use our third party software.
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IBM

No answers on this topic

Usability

Acronis

I give it a rating of 9 do to its ease of usability. It's ease of understanding how to setup - form - fit - and function. I have no sorrows when having to login to the console in order to setup a new backup schedule or retrieve and recover lost data.
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IBM

Veeam is very easy to use once fully on-boarded and trained. Part of the reason we can respond to a critical situation swiftly is that it is so easy to use. We did take 2 years to be fully comfortable with the product as we tested it with others, but once we committed to Veeam, there was no question about it.
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Support Rating

Acronis

I only got one issue resolved for more than 20 cases open. The escalation is ineffective. Most of the time, I have the feeling that I know the solution better than the support technician. Overall, case management is time-consuming, as our resolution rate is really low
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IBM

At the moment I cannot say anything bad about the overall provided services. It's holding me back to put the mark even higher as other cloud solutions have their advantages as well, so I can't rate this one higher than competitor ones. However the experience is really positive to the moment and it has delivered always.
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Implementation Rating

Acronis

I don't have any real key 'insights' per say except that it wasn't difficult at all, and do not be afraid to dabble in its tools and settings. It is quite intuitive with built in common sense. I cannot say enough good things about our companies experience when using this backup software.
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IBM

No answers on this topic

Alternatives Considered

Acronis

We've looked at SolarWinds, Veritas, etc. but none of them had the right combination of features, price and ease of use when compared against Acronis and its ease of implementation, setup and recovery options. We didn't like the wait time for recovery with some of the others and being able to quickly get a machine back entirely was important to us.
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IBM

Veeam BLOWS AWAY Veritas in terms of reliability, recoverability, and Especially PRICE! Veritas is literally thousands of dollar more than comparable Veeam Software. Veritas's support is virtually non-existent. I believe the only reason Veritas is even still in business is because of their reputation as the ONLY backup software a decade or more ago. If you use Veritas, I HIGHLY recommend throwing it away and trying out Veeam - You will NOT go back to Veritas!
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Contract Terms and Pricing Model

Acronis

I would love it if they offered better cloud space pricing or even "unlimited"
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IBM

No answers on this topic

Scalability

Acronis

The ability to back up multiple servers from one source is a great tool to have for businesses that have equipment in different locations on the same network with a variety of software data to back up such as SQL, Exchange or a Files Server. You can decide to purchase individual server licenses as well if you would like to keep the process separate or have multiple sites where your data is housed.
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IBM

No answers on this topic

Return on Investment

Acronis

  • Every times you restore a file, you see the value and the ROI of backup.
  • Backup is a great protection against ransomware, you can always restore files that has been infected.
  • When you want to go back in previous version of files, it can be life saver.
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IBM

  • We solved a problem where we needed a backup for some remote clients and paying the cost for local backup was not feasible.
  • allows us to put a solid backup and recovery solution in a client with very little monthly cost.
  • Business backup and recovery, disaster recovery, hybrid data protection (onsite and cloud), server and workstation backup.
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