What users are saying about
99 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.5 out of 100
48 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.6 out of 100

Likelihood to Recommend

Acronis Cyber Backup

If you don't have to manage your client's email and their email archiver Acronis works very well. If you're looking for just a backup service for what's on a particular computer then Acronis is perfect. It is easy to use, so newcomers are not overwhelmed with features.It does not include as robust features as Barracuda and Cloudberry, but it does work well as just a backup.
Anonymous | TrustRadius Reviewer

Veeam on IBM Cloud

Veeam on IBM Cloud is very well suited for doing data backup from the storage environment in the data center. It does this job well with an easy and straightforward user interface. There is minimal learning curve to get started. We wanted to use the cloud for backup instead of expanding storage in the data center and hence went with this solution. We do data recovery on a regular basis and have been able to retrieve data from Veeam backup in a very straightforward manner meeting the recovery time and recovery point objectives
Shiv Shivakumar | TrustRadius Reviewer

Feature Rating Comparison

Data Center Backup

Acronis Cyber Backup
Veeam on IBM Cloud
8.2
Universal recovery
Acronis Cyber Backup
Veeam on IBM Cloud
8.0
Live recovery
Acronis Cyber Backup
Veeam on IBM Cloud
8.0
Recovery verification
Acronis Cyber Backup
Veeam on IBM Cloud
10.0
Business application protection
Acronis Cyber Backup
Veeam on IBM Cloud
8.1
Multiple backup destinations
Acronis Cyber Backup
Veeam on IBM Cloud
8.0
Incremental backup identification
Acronis Cyber Backup
Veeam on IBM Cloud
8.0
Backup to the cloud
Acronis Cyber Backup
Veeam on IBM Cloud
8.0
Deduplication and file compression
Acronis Cyber Backup
Veeam on IBM Cloud
8.0
Snapshots
Acronis Cyber Backup
Veeam on IBM Cloud
8.4
Flexible deployment
Acronis Cyber Backup
Veeam on IBM Cloud
8.2
Management dashboard
Acronis Cyber Backup
Veeam on IBM Cloud
8.1
Platform support
Acronis Cyber Backup
Veeam on IBM Cloud
8.3
Retention options
Acronis Cyber Backup
Veeam on IBM Cloud
8.1
Encryption
Acronis Cyber Backup
Veeam on IBM Cloud
8.0

Pros

Acronis Cyber Backup

  • Image based backups. After the initial backup, the backups happen quite quickly. This allows for multiple backups per day.
  • We have different classes of data which requires different retention policies. Acronis makes that easy to manage.
  • Restoration can be done directly to hardware or to a VM. This makes it easy to migrate a physical server to a VM.
Kevin Cooper | TrustRadius Reviewer

Veeam on IBM Cloud

  • File-level restores are incomparably quick
  • Complete file server restores in minutes vs. hours - perfect for a critical situation
  • Images for application upgrades
Anonymous | TrustRadius Reviewer

Cons

Acronis Cyber Backup

  • The web interface is slow and can kick you off from time to time
  • I do find that the error messages are hard to decipher if/when a backup is unsuccessful. However, support is very good in helping out the solution
  • The user interface is not intuitive enough to find failures in backups or track logs with alerts or errors
Anonymous | TrustRadius Reviewer

Veeam on IBM Cloud

  • The reporting could use some work. If you have a client who has some serious audit controls in place, you may find yourself creating the report versus depending on the system do that piece for you.
  • My complaint would be with the notification emails. They are not configurable and come out regardless of whether a backup set completed or is still running.
  • The scheduling is a little clunky. It would be much nicer if the backup could be "continuous" anytime it's connected to the Internet (similar to Carbonite).
David Johnson | TrustRadius Reviewer

Likelihood to Renew

Acronis Cyber Backup

Acronis Cyber Backup 9.1
Based on 2 answers
We have renewed our subscription over the course of a few years now. We used to use Backup Exec and it was tedious and difficult to obtain our backups when needed. Acronis just fits our environment style and the way we prefer to do business and use our third party software.
Ethan Nick | TrustRadius Reviewer

Veeam on IBM Cloud

No score
No answers yet
No answers on this topic

Usability

Acronis Cyber Backup

Acronis Cyber Backup 8.2
Based on 1 answer
I give it a rating of 9 do to its ease of usability. It's ease of understanding how to setup - form - fit - and function. I have no sorrows when having to login to the console in order to setup a new backup schedule or retrieve and recover lost data.
Ethan Nick | TrustRadius Reviewer

Veeam on IBM Cloud

Veeam on IBM Cloud 10.0
Based on 1 answer
Veeam is very easy to use once fully on-boarded and trained. Part of the reason we can respond to a critical situation swiftly is that it is so easy to use. We did take 2 years to be fully comfortable with the product as we tested it with others, but once we committed to Veeam, there was no question about it.
Anonymous | TrustRadius Reviewer

Support Rating

Acronis Cyber Backup

Acronis Cyber Backup 7.1
Based on 2 answers
We have only had to contact support a hand full of times. The reason for this 9 out of 10 is do to how quickly and cooperative they have been on the rare occasion we needed to chat with them about our small questions or queries with potential issues do to the nature of our business.
Ethan Nick | TrustRadius Reviewer

Veeam on IBM Cloud

Veeam on IBM Cloud 8.6
Based on 2 answers
At the moment I cannot say anything bad about the overall provided services. It's holding me back to put the mark even higher as other cloud solutions have their advantages as well, so I can't rate this one higher than competitor ones. However the experience is really positive to the moment and it has delivered always.
Anonymous | TrustRadius Reviewer

Implementation Rating

Acronis Cyber Backup

Acronis Cyber Backup 9.1
Based on 1 answer
I don't have any real key 'insights' per say except that it wasn't difficult at all, and do not be afraid to dabble in its tools and settings. It is quite intuitive with built in common sense. I cannot say enough good things about our companies experience when using this backup software.
Ethan Nick | TrustRadius Reviewer

Veeam on IBM Cloud

No score
No answers yet
No answers on this topic

Alternatives Considered

Acronis Cyber Backup

We've looked at SolarWinds, Veritas, etc. but none of them had the right combination of features, price and ease of use when compared against Acronis and its ease of implementation, setup and recovery options. We didn't like the wait time for recovery with some of the others and being able to quickly get a machine back entirely was important to us.
Anonymous | TrustRadius Reviewer

Veeam on IBM Cloud

We wanted the reliability of IBM and they deliver. The other vendors do not have a long history of customer service. It made it an easy sell with our executives to trust that a cloud operation delivered by IBM would be successful and worthy of their reputations. They did not trust many of the latest startups.
Anonymous | TrustRadius Reviewer

Scalability

Acronis Cyber Backup

Acronis Cyber Backup 8.4
Based on 26 answers
The ability to back up multiple servers from one source is a great tool to have for businesses that have equipment in different locations on the same network with a variety of software data to back up such as SQL, Exchange or a Files Server. You can decide to purchase individual server licenses as well if you would like to keep the process separate or have multiple sites where your data is housed.
Anonymous | TrustRadius Reviewer

Veeam on IBM Cloud

No score
No answers yet
No answers on this topic

Return on Investment

Acronis Cyber Backup

  • Every times you restore a file, you see the value and the ROI of backup.
  • Backup is a great protection against ransomware, you can always restore files that has been infected.
  • When you want to go back in previous version of files, it can be life saver.
Anonymous | TrustRadius Reviewer

Veeam on IBM Cloud

  • We save on staff time by reducing the man-hours required for backups
  • Customers wait less time for data (they were waiting up to hours before)
  • Complete system recovery for application upgrades - we had data loss problems with this before
Anonymous | TrustRadius Reviewer

Screenshots

Acronis Cyber Backup

Pricing Details

Acronis Cyber Backup

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Acronis Cyber Backup Editions & Modules

Additional Pricing Details

Veeam on IBM Cloud

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Veeam on IBM Cloud Editions & Modules

Edition
Veeam Availability Suite$151
Veeam Backup and Recovery$111
Veeam Physical Agent$181
  1. per VM
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Acronis Cyber Backup
9.0
Veeam on IBM Cloud
8.1

Likelihood to Renew

Acronis Cyber Backup
9.1
Veeam on IBM Cloud

Usability

Acronis Cyber Backup
8.2
Veeam on IBM Cloud
10.0

Support Rating

Acronis Cyber Backup
7.1
Veeam on IBM Cloud
8.6

Implementation Rating

Acronis Cyber Backup
9.1
Veeam on IBM Cloud

Scalability

Acronis Cyber Backup
8.4
Veeam on IBM Cloud

Add comparison