Acronis Cyber Protect Cloud vs. Comodo Advanced Endpoint Protection (AEP)

The services are easy to learn and manage. The support team is very competent and resolves my issues that come s up easily. As a business partner, they are proactive in offering solutions and help to improve what we are doing. They are always there for engineering solutions that we are not sure how to do.

It seems to be one of the best AV products that I have used. One issue that I have is with billing/invoicing and how the licenses are issued.

Incentivized

• Local backup to local encrypted and protected hard drives
• Cloud backups of files, folders, or entire machines
• Vulnerability assessment of systems
• Antivirus and content filtering
• Remote control of systems
• Integration with Connectwise and other RMM and MSP tools
• Replacement that's better than Dropbox or Google drive

Incentivized

• Mitigates exposure to unwanted files and malware.
• Ease of Use and Management.
• Administrator control unlike standard antivirus purchased in the consumer/small business market.

Incentivized

• The website is pretty slow and will kick you off sometimes. I know they are working on this. For now, this is the biggest problem we have with Acronis.
• Their support team isn't great. It can take a while to get an issue resolved, although issues do not happen frequently.

Incentivized

• Stability, they could grow when it comes to updates to the client. There always seems to be complications.
• Locking of systems. In the event of trouble, systems lock down so far that the administrator has to drive to the location where device is located, uninstall and reinstall.

Incentivized

They recently raised the pricing for backup usage and our price has nearly doubled. It is still lower than some other vendors, but we might review other options before renewing next year.

Incentivized

Overall, Acronis Cyber Protect Cloud is powerful and effective. The platform has user-friendly features and a centralized dashboard that simplifies management across multiple clients. This platform integrates backup, recovery, and security features effectively, all in one. It makes our lives easier.

Support has been helpful when we have had to reach out. We have not had to contact support that much so I do not have much feedback on them. I met the support team at the Cyber Summit and they are all very nice, smart individuals.

Incentivized

Price! All the services have low entry points and then hit you with big fees. Acronis Advanced Backup provides better management and control of your cost then the other services we evaluated. We have tested a number of solutions not on the list that have are price competitive, but the support was lacking.

I was using a platform called Barkly which seemed to work well at the time. I ran a ransomware simulation against Barkly and it did not perform as well as anticipated. I began searching for another AV platform, found Comodo and decided to run the same ransomware test. Comodo [Advanced Endpoint Protection (AEP)] performed much better and was more effective at stopping the simulated ransomware.

Incentivized

• We have been able to further develop our customerbase and and more MSP as our partners
• Overall the recurring revenue coming from Acronis, will help us to increase revenue and margin, without investing in new hardware and save on energy-cost.
• It is time consuming to implement Acronis into our system and train our employees. With this there is also cost involved, but we believe in the long-term investements we make here.

• Increased [efficiency]
• Can centrally manage the endpoints
• Mitigation of threats/vulnerabilities to the endpoint

Incentivized