Acronis Cyber Protect Cloud vs. Iperius Backup

The services are easy to learn and manage. The support team is very competent and resolves my issues that come s up easily. As a business partner, they are proactive in offering solutions and help to improve what we are doing. They are always there for engineering solutions that we are not sure how to do.

Iperius Backup is a very simple and cheap but absolutely effective solution for small infrastructures. You can use it both on Windows clients and servers, it can integrate with ESXi, MySQL, MSSQL, etc. I think the best way to use it is with their cloud space (Iperius Cloud Storage) that allows you to take care effortlessly of your small customers' data. When it comes to more complex infrastructures, I prefer relying on something different (Nakivo Backup and Replication, Promox Backup Server).

Incentivized

• Local backup to local encrypted and protected hard drives
• Cloud backups of files, folders, or entire machines
• Vulnerability assessment of systems
• Antivirus and content filtering
• Remote control of systems
• Integration with Connectwise and other RMM and MSP tools
• Replacement that's better than Dropbox or Google drive

Incentivized

• Less than 15' to set up
• It has its own cloud storage solution
• It has a monitoring console
• It's very cost effective

Incentivized

• The website is pretty slow and will kick you off sometimes. I know they are working on this. For now, this is the biggest problem we have with Acronis.
• Their support team isn't great. It can take a while to get an issue resolved, although issues do not happen frequently.

Incentivized

• Lack of clear documentation
• Rsync not supported
• Apparently NFS shares are supported but it's not clear how to use them
• Iperius Console should be improved (it's almost a read-only dashboard and you need too many clicks to get where you want to go)

Incentivized

They recently raised the pricing for backup usage and our price has nearly doubled. It is still lower than some other vendors, but we might review other options before renewing next year.

Incentivized

Overall, Acronis Cyber Protect Cloud is powerful and effective. The platform has user-friendly features and a centralized dashboard that simplifies management across multiple clients. This platform integrates backup, recovery, and security features effectively, all in one. It makes our lives easier.

Support has been helpful when we have had to reach out. We have not had to contact support that much so I do not have much feedback on them. I met the support team at the Cyber Summit and they are all very nice, smart individuals.

Incentivized

Price! All the services have low entry points and then hit you with big fees. Acronis Advanced Backup provides better management and control of your cost then the other services we evaluated. We have tested a number of solutions not on the list that have are price competitive, but the support was lacking.

The company used several free solutions (e.g. Cobian Backup et al.) but they were outdated and there was no standardization, nor a simple way to monitor all the backup jobs. Iperius had all the key features needed for the task and the project is very much alive (regular new releases).

Incentivized

• We have been able to further develop our customerbase and and more MSP as our partners
• Overall the recurring revenue coming from Acronis, will help us to increase revenue and margin, without investing in new hardware and save on energy-cost.
• It is time consuming to implement Acronis into our system and train our employees. With this there is also cost involved, but we believe in the long-term investements we make here.

• One standard solution for small customers
• One console to monitor backup jobs

Incentivized