Likelihood to Recommend Overall we are happy with what Acronis is offering us, both as a use and a Value Add Resellers. The fact that there is one portal to onboard customers and select services is exactly what we were looking for. Now we are working on the Multi Tenant version, so we can also White Label Acronis towards our customerbase. We have not yet found any scenario's where Acronis can not offer any benefits. We do hear that the pricing for the storage is often to high versus competition. This applies to the Acronis data center storage, yet also the structure of Workload/per TB combination towards other Cloud vendors. (mainly the 3 largest Hyper Scalers) Compared to other Cloud storage solutions, these cost should be lower, so it will be easier to explain to customers to come and join Acronis in the cloud, instead of doing local back-ups or use solutions like DropBox, BackBlaze, PureStorage, Wasabo Hot Cloud Storage, Cloudian and more.
Read full review It is well suited in environments that want a simple AV product/solution that, for the most part, can be easily deployed to client endpoints. It is also good for environments that want something that is easy to use by end-users, and also doesn't use a whole lot of system resources. It is less suited for environments that want an AV solution that is more robust feature-wise, or has more configurable options for the end-users. It is also less suited for those organizations that want an AV product to have the highest detection rate in the industry.
Read full review Pros Local backup to local encrypted and protected hard drives Cloud backups of files, folders, or entire machines Vulnerability assessment of systems Antivirus and content filtering Remote control of systems Integration with Connectwise and other RMM and MSP tools Replacement that's better than Dropbox or Google drive Read full review Microsoft System Center Endpoint Protection offers exceptional threat protections for signature-based "known" threats. The signatures are constantly updated and management of this application is super easy with the use of Microsoft SCCM. The application is very much a "set it and let it" type of deployment. Once you install it, there are very little configuration or changes that need to be made. Read full review Cons Better reports with important security information for analyze. The ability to monitor resources like CPU, memory, disks and network activity, and availability. The ability to monitor user activity, very important today because of home working. Endpoint security for IOs and Android, better if it can be an MDM. Read full review The product could improve in the area of having better mechanisms in place with how the SCEP client is deployed/installed from the server on the management side. We have run into this firsthand with the client not installing on an endpoint, and then having to take the time to investigate why it was not installing. A second improvement that can be made is to keep trying to improve the products detection rate for finding malware/viruses. The case can be made that there are some products out there that do a better job at this and have a higher detection rate. Read full review Likelihood to Renew They recently raised the pricing for backup usage and our price has nearly doubled. It is still lower than some other vendors, but we might review other options before renewing next year.
Read full review Usability The Cyber Protect portal is very intuitive and easy to use for anyone with some knowledge of IT systems.
Read full review Support Rating Can be slow to respond at times, but they will be able to help you get to a resolution fairly quickly. We have not com across an issue they were unable to fix. Have found that they will generally start by trying to send you links to KB articles, so if you need help directly, you can send KB's that you have looked at already to bypass the back and forth.
Read full review There was a time and a place in which Microsoft System Center Endpoint Protection was an excellent choice to provide threat protections. However, now that threats have been evolving, so too does the need for more advanced protections. In its current offering, it just no longer meets the needs of our organization in terms of providing protections against threats.
Read full review Alternatives Considered An organization might choose Acronis Cyber Protect Cloud over
Barracuda Cloud-to-Cloud Backup for several reasons: Comprehensive Protection: Acronis Cyber Protect Cloud offers a more comprehensive solution that covers data protection, cybersecurity, and disaster recovery. If an organization requires an all-in-one solution to manage both backup and security, Acronis is a better fit. Diverse IT Environment: If a business operates in a diverse IT environment that includes physical, virtual, and cloud components, Acronis Cyber Protect Cloud's broad platform support makes it more suitable. Enhanced Cybersecurity: Organizations that prioritize advanced cybersecurity features and AI-driven threat detection capabilities might find Acronis Cyber Protect Cloud a more robust solution in this regard.
Read full review How SCEP stacks up against some of the other AV solutions/products is that it does a pretty good job overall (not the best in the industry) at detecting/removing malware, which is the main focus for a product like this. It is also easy to use on the end-user side, which can't be said for some other AV products on the market. I was not involved with the selection/purchase of the product in the organization, but I'm almost certain the organization selected this based on the tight integration with Microsoft System Center Manager, which is used in the organization. Also, given the fact that SCEP is tightly integrated and works well in organizations that utilize Microsoft products, it was probably another factor in selecting this. Lastly, the cost of licenses was probably lower (because of System Center already being in place) than other AV products.
Read full review Return on Investment Acronis has helped us grow the total number of endpoints under protection by 500% in the past 2 years Single agent/product has resulted in better overall margins Easier to deploy, easier to support means better onboarding experience Acronis helps us "delight" our customers! Read full review There was little/no cost associated with this software since we are utilizing SCCM and are paying license costs for that anyways. The level or protection is excellent for the cost of the software. There was at least one instance in which Microsoft System Center Endpoint Protection identified a crypto-malware, but not before it had already started to encrypt many of our files. So it did detect the threat, but since it was a little delayed we still were infected. Read full review ScreenShots