Synology Active Backup Suite vs. Cohesity

Synology
Active backup is a great low-cost solution to backup your entire
infrastructure, no license cost whatsoever currently, only the only requirement
is using Synology hardware which is great, and we’ve not had any issues with.

Compared to
more mature solutions like Veeam, it’s lacking some tools for restoring data /
elements quickly.

Veeam has
tools to restore databases/data or active directory elements like users, groups
or Ous.

So, if you
need the extra tools for certain applications this isn’t the right tool for
you.

Cohesity has been awesome. The performance (speed) that it has been able to provide has actually given me back time every month. I have to test my backups monthly, and the Cloning process that Cohesity has available from it's backup has given me days back each month. It just a few minutes I can have VMs restored for testing and documentation. This took a couple days with the previous vendor.

Incentivized

• The interface to browse and restore files from the cloud backups is super-easy. As in drop-down boxes to select which account and then files and be exported for restore - no training needed to use it.
• The Synology device is fast on the network - 4 x 1Gbps NICs
• Updating itself
• Being Reliable as a permanently on 24/7 device

Incentivized

• Easy to use and setup new backup and restore jobs.
• Extremely fast recovery time, can spin a VMware backup VM up in well under a minute.
• Granular recovery search options, easy to find specific files or systems to recover (or SQL DB).

• Agent Download more easily
• More detail information's on dates, and what was backup

Incentivized

• Reporting could always be better- executive-style reports have to be generated from data at multiple points.
• Some tasks that could be brought to the UI that today we have to call support on (for example when an NFS mount is still active but we cannot see it from the UI)

We have been very pleased with this backup solution. It is fast and reliable, and supports our VMware infrastructure. The company's support has been great, including proactively replacing our nodes when the flash memory was reporting high wear. Support is offered on-shore as well. We plan on continuing to use this product for the foreseeable future.

The usability
of the suite is excellent, all tools are web based so no client or server to
remote into. It has a separate portal to restore data, you can give access to
users if you want them to be able to restore their own data.

Restoring
files or a whole server/vm is very easy to do, it just lacks the functionality
of some of the more established backup solutions.

With being
a Veeam user for many years, the comfort of the extra tools to restore a single
database or a single active directory user, I’ve grown used to Veeam’s tools.

Cohesity Helios is very easy to use and the web up is simple to navigate and the main dashboard presents a very good and clear overview summary of protection status, capacity and other vital metrics. If you have multiple clusters you can get a single pane view of overall status which is awesome.

Support is quick to respond but lacks that ongoing responsiveness if the issue is not simple. There will be large gaps in replies if they need to resort to escalation and when there are timezone differences between yourself and the person who picked up the ticket.

content was good and hands on lab to get the live feel of the application

Incentivized

Centralized system for multiples systems

Incentivized

We looked at Veeam and although it's a great product when we priced out the licensing of both primary and disaster datacenters it became much too expensive. Rubrik is a great product and very similar to Cohesity. In the end, Cohesity had a secondary storage play as well as a better UI and better compatibility with lower tier cloud storage. We also like the way Cohesity did protection jobs vs Rubrik's virtual machine centric backup. CommVault is a product we still use today due to its massive features and the ability for bare metal backups. Cohesity does a much better job in the area of UI simplicity, virtual backup ease, and ease of management.

Incentivized

Overall Cohesity professional services like the rest of Cohesity are brilliant. We had some poor advice around how to carve up our Netapp protection jobs which has set us back but it has been acknowledged that a mistake was made by Cohesity and they promise for future engagements with new customers the lessons learnt with us will be integrated into their planning workshop for NAS onboarding.

• Positive is obviously being a main part of the backup strategy along with quick data restoration.

Incentivized

• We've a few occasions where Outlook items have been permanently deleted. Cohesity Backup had mulitple backups allowing us to restore the lost items.
• Can be managed by O365 Security Groups meaning offboarding is easier and ensuring licences aren't take unneccesarily
• Backup of Sharepoint and Teams has been very helpful.