Likelihood to Recommend Scenarios where ActiveCollab works well 1) ActiveCollab works well for small teams specifically T&M teams.Its invoicing feature is unique & can make your life easy. 2) It is very easy to use & posses good range of filters like on the task list, we can drag/drop tasks, Filter by assignee's,
tasks lists, due dates, or completed tasks. 3) It has some simple but awesome features like when you're in
the middle of writing something i.e a comment on story and get interrupted,
it retains what you wrote. 4) It allows you to tag team members in threads of comments to grab their attention, its really needed when teams are distribu
ted. Thus helping team members to collaborate easily & stay on same page. 5) It integrates pretty well with other web apps like quickbooks , Slack, Trello, HubSpot, Zapier etc
Scenarios where ActiveCollab did not work well 1) Tasks can not have multiple assignee's here so if two members are working on same task it did not allow you to reflect that. 2) Sorting capability is not their under invoicing 3) It did not work well for larger teams 4) Search option is not very detailed & you may end up wasting lot of time searching one particular bug or issue.
Read full review Because I work with many people for whom Project Management is new, I wanted to use software that was user-friendly, fairly intuitive, and not filled with jargon. I like the fact I can use existing templates that (mostly) work for our needs, and I look forward to more things being added. They say support is 72 hours, but I’ve never waited for more than a few.
Read full review Pros Great for project and task assignments, project workflow and communications. Solid web-based platform that doesn't require software downloads, also includes great mobile platform. Great reporting tools for managing billing, estimating, project workflow and other essential project details. Allows for both the agency and its clients to interact on a single platform using role-specific permissions. Read full review Define the project plan and estimated schedule Adding the project milestones and tasks Assigning the human resources Updating the project status Read full review Cons It isn't possible to set members of staff as part time, so if someone is unavailable on certain days you must manually enter them as OOO every single day that they are not in, that other teammates work. Hours also can't be edited individually - everyone is treated as working the same hours in a day, rendering capacity planner useless for flexi working teams Subtasks cannot be assigned their own hours and deadlines, meaning the To Do list view can't be seen in actual date order and capacity planner does not reflect all time allocated to an individual's schedule unless every task is set up as a separate task rather than subtask There is no way to see all tasks of a certain type across multiple campaigns (e.g all copywriting tasks vs all technical tasks) - support team suggested exporting data and making spreadsheets Kanban view isn't available for people's own task lists ('board' view here shows a list) Not possible to have one task be assigned to more than one person Notifications are not sent when tasks are updated, so you have to leave comments and tag people each time Read full review Creating the schedule is probably the most "difficult" function to get used to. Linking each scope to one another and using different dates for each day can get a little confusing as it is relatively easy to break the links if you were to change the dates. If you have a schedule for a job that is 2 months long; if you revise your schedule to include a date change, if the link is broken it will not update the rest of the dates and remaining scopes. So you would have to figure out where the link has been broken within the schedule, or go through and change the remaining dates by hand. Read full review Likelihood to Renew ProjectManager.com had the full range of features that I needed to manage my projects effectively, but as a regular line manager (rather than a designated project manager) I personally don't think I actually need so many features. I could manage my own projects with a simpler product, so I would probably opt for a free or cheaper alternative in future. That's not a criticism of the product at all, just that it had more than I needed.
Read full review Usability At first, the range of features can be a little overwhelming, particularly for users with more limited project management experience. However, there is good support information provided on how to use each different feature, so with a bit of care and attention a user should find it easy to learn how to use the software.
Read full review Support Rating We have not required support for ActiveCollab as it works pretty seamlessly. We didn't have any issues with using the platform or with any billing issues. The self-service aspect of the platform is robust and easy to navigate so we have not encountered any errors that required assistance from the support team.
Read full review n/a (never contacted support)
Read full review Alternatives Considered ActiveCollab is easier to use and simpler in its setup. It has the right mix of features and simplicity. It's also project-oriented which is important for our workflow. Other tools are often too task-oriented, making it hard to track projects. Overall, ActiveCollab has a great mix of simplicity with good features.
Read full review ProjectManager.com is less pricey and has all the features of all the other software, some of which are even better. In general, I like the interface and user experience of the product and it is really appealing to use. Easy to learn, fosters collaboration, and improves team communication.
Read full review Return on Investment Allows our team to stay organized and keep conversations on tasks. The To-Do List email every morning helps me mentally prepare and know exactly what I should be doing as soon as I start work. Powerful and useful integrations save lots of time (Google Drive, Slack, Dropbox, Zapier and more!). Read full review less time spent “looking for things” it’s all there. Having all the deliverables and timelines together has been great. I don’t have the version with employee time tracking, but we are considering the upgrade. Read full review ScreenShots ProjectManager.com Screenshots