A lot to be improved but better than nothing
June 29, 2023
A lot to be improved but better than nothing
Score 1 out of 10
Vetted Review
Verified User
Overall Satisfaction with ActiveCollab
Our team attempts to use ActiveCollab to keep track of tasks allocated/in progress/delivered across a number of project types and clients - as the workload/scheduling function, in my opinion, is impractical and has a number of issues preventing its usefulness, we primarily use ActiveCollab as a store of task briefs and a place to communicate about tasks and share related files that is simpler to relocate things in than email threads/slack threads.
- Notifications when people comment on tasks
- Ability to upload files to tasks
- Can assign tags to tasks in order to filter
- Can manually enter time off so that team recieves OOO updates
- It isn't possible to set members of staff as part time, so if someone is unavailable on certain days you must manually enter them as OOO every single day that they are not in, that other teammates work. Hours also can't be edited individually - everyone is treated as working the same hours in a day, rendering capacity planner useless for flexi working teams
- Subtasks cannot be assigned their own hours and deadlines, meaning the To Do list view can't be seen in actual date order and capacity planner does not reflect all time allocated to an individual's schedule unless every task is set up as a separate task rather than subtask
- There is no way to see all tasks of a certain type across multiple campaigns (e.g all copywriting tasks vs all technical tasks) - support team suggested exporting data and making spreadsheets
- Kanban view isn't available for people's own task lists ('board' view here shows a list)
- Not possible to have one task be assigned to more than one person
- Notifications are not sent when tasks are updated, so you have to leave comments and tag people each time
- Ability to store and manage tasks in a central location
- Con: A lot of time is spent on avoidable admin tasks due to lack of certain features
- Pro: We can provide clients with access to task lists to reduce comms
Unfortunately, I find that every single one of these alternatives is a better tool. ActiveCollab is a legacy tool my organisation had in place when I joined because their team had been much smaller and had less need for collaborative views and workload management within a tool until recently. We are having discussions internally about what we need from a tool now, and will be migrating to a different platform in the near future.
Do you think ActiveCollab delivers good value for the price?
No
Are you happy with ActiveCollab's feature set?
No
Did ActiveCollab live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of ActiveCollab go as expected?
I wasn't involved with the implementation phase
Would you buy ActiveCollab again?
No