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Top Rated
205 Ratings
12 Ratings
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Score 6.1 out of 100

Blackbaud Education Management Solutions

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Top Rated
205 Ratings
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Score 6.9 out of 100

Likelihood to Recommend

ACTIVE Education

Really like the appearance of reporting and the web booking.
Anonymous | TrustRadius Reviewer

Blackbaud Education Management Solutions

Blackbaud Education Management is a great tool for a K-12 school. Everything is integrated from students biographical information to family information onto Academics, Website and much more. We have truly become a paperless school and no longer take in school payments with all the forms that can be used with online payments
Anonymous | TrustRadius Reviewer

Pros

ACTIVE Education

  • Separation of payer and the person attending the activity. For example: children incur charges, but the parent is responsible for paying them.
  • Fast - in our old system there was a delay while customers waited for the system to respond.
Anonymous | TrustRadius Reviewer

Blackbaud Education Management Solutions

  • Incredibly easy to use interface for the User (parents, applicants, etc.).
  • Ease of gathering data - Helpful lists, formulas, and reports.
  • Time saver - Especially in the Admission office. Since everything is done digitally from the user through the employee, there is no need to hand-enter data; you just click the button, and everything imports or exports as needed!
Anonymous | TrustRadius Reviewer

Cons

ACTIVE Education

  • I really like the look and feel of ActiveNet Reporting, but it isn't extremely customizable. Maybe there is something I am missing, but other employees have shared that same feedback.
  • It would be nice to have the system synchronize with other software we use. (EMS, StarRez, etc.) When planning conferences, we currently have hotel guests and registration that we would like to share information for through each system. Currently it is just double data entry.
  • Would like to be able to add more resources and details to a room booking and have the corresponding departments be notified of the order/track inventory.
Anonymous | TrustRadius Reviewer

Blackbaud Education Management Solutions

  • Lists -unable to just create a simple list of say 100 students of varying grade levels. Need to export, then whittle the list down. Super time-consuming. Not possible to run a list and then click the students needed from there.
  • Reports - [I feel there is] not enough of a selection of "canned reports" and no ability to create your own reports
  • Advanced lists - [in my experience] THE WORST - again creating more work - I spent over 3 hours trying to make an advanced list of all NHS eligible students, that included email addresses for the students AND the parents. Way too difficult and needs to be simplified
  • Learning Profile: [I feel] Fields for the person creating a learning profile for a student are too small. It would seem like the developers creating this have literally no idea how complex some accommodations are. Many accommodations come directly from a physician.
  • Checklists: Should be in Academics not just Enrollment Management
  • Ideas: [I feel it's a] good concept, poor execution. Many of the people who are actively using BB do not have the time needed to submit an idea, know it even exists or have time to search and vote.
  • Some aspects of Enrollment management should follow a student into Education Management. For example, [I feel]The Candidate Summary should be viewable once the student is enrolled. Converting a process from all paper to electronic-only works if the information is accessible to all pertinent staff
  • [I feel] There are many more - do better!!!
Anonymous | TrustRadius Reviewer

Likelihood to Renew

ACTIVE Education

No score
No answers yet
No answers on this topic

Blackbaud Education Management Solutions

Blackbaud Education Management Solutions 7.4
Based on 9 answers
It is a solid product. We have some issues with the capabilities of the website building components and the out dated technology behind its communications software but overall Blackbaud Education Management Software services to combine numerous functions into one product.
Brian Walker | TrustRadius Reviewer

Usability

ACTIVE Education

No score
No answers yet
No answers on this topic

Blackbaud Education Management Solutions

Blackbaud Education Management Solutions 6.3
Based on 4 answers
I find the user interface very friendly. It is easy to locate information that you need fairly quickly. The grading set up is a bit complex and there are so many areas that have to be set up. I feel that this could be simplified and redone. Also the athletics set up area and advisory could use an overall to be more consistent with the main functionality screens.
Kirsten Mayers | TrustRadius Reviewer

Support Rating

ACTIVE Education

No score
No answers yet
No answers on this topic

Blackbaud Education Management Solutions

Blackbaud Education Management Solutions 7.8
Based on 176 answers
Being new to Blackbaud the support team was my friend. I utilized the videos, online training & chat often until I got comfortable. The actual support people were friendly, helpful & knowledgeable even if you weren't quite sure how to explain your problem.
Anonymous | TrustRadius Reviewer

Alternatives Considered

ACTIVE Education

ACTIVE Network allowed: grouping of classes, good interface, allowed importing of records, complex payment plans, per class fee structures, user fees, and trial classes.
Anonymous | TrustRadius Reviewer

Blackbaud Education Management Solutions

Blackbaud K-12 is very similar. I feel like I would be trading one set of issues for another so it's kind of a wash. We are very much hooked into the Blackbaud website with our Google SSO, SmartTuition, and Schooldoc integrations. It would be difficult for us to transition. That is the main reason I haven't really entertained other web firms.
Anonymous | TrustRadius Reviewer

Return on Investment

ACTIVE Education

  • Not sure yet.
  • It is newer to me and my department.
  • Double data entry which is just extra man hours.
Anonymous | TrustRadius Reviewer

Blackbaud Education Management Solutions

  • Connect RE is awesome and saves so much time versus manually updating information in both the Core and Raiser's Edge systems.
  • We are about to upgrade to Tuition Management which will pull data from Core and save so much time on manual entry! Plus, it will be so much easier for parents to pay on time through a credit card versus a check, therefore, improves our ROI drastically.
  • Ideally, Raiser's Edge NXT web view would have all of the capabilities as a database view, but I know it will take some time to get there. The Database view is just extremely outdated looking and not in the Cloud, so I can't log in to it from just any computer without downloading Citrix. Can be frustrating sometimes with how slow it is.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

ACTIVE Education

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Blackbaud Education Management Solutions

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Required

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