Triniti by Active.ai vs. Sprinklr Service
Triniti by Active.ai vs. Sprinklr Service
Product | Rating | Most Used By | Product Summary | Starting Price |
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Triniti by Active.ai | N/A | Active.Ai, a Gupshup company, is a Singapore-based Fintech startup with an innovation lab in Bengaluru, through artificial intelligence (AI) that delivers conversational banking services to help banks and financial institutions redefine their future digital strategy. They offer the Triniti CognitiveQnA platform that enables financial institutions to setup virtual agents to provide customer support. | $250 per month | |
Sprinklr Service | N/A | Sprinklr Service is a cloud-native unified customer service platform powered by AI that enables seamless customer & agent experience across 30+ digital, social and voice channels, and delivers real-time actionable & scalable insights. Sprinklr Service – Enables customers to interact with a brand on their preferred channel for a consistent brand experience. Empowers agents with unified/360 customer view and… | $249 per month per seat |
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Entry-level Setup Fee | Optional | Optional | ||||||||||||||
Additional Details | Discount of 10% for annual pricing. | Omnichannel Automation, AI and Insights Reporting | ||||||||||||||
More Pricing Information |
Triniti by Active.ai | Sprinklr Service | |
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Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
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Contact Center Software |
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Workforce Optimization (WFO) |
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Triniti by Active.ai | Sprinklr Service | |
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Small Businesses | Smith.ai Live Website Chat Score 9.0 out of 10 | CloudTalk Score 9.5 out of 10 |
Medium-sized Companies | Genesys DX (discontinued) Score 10.0 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Genesys DX (discontinued) Score 10.0 out of 10 | Google Cloud Contact Center AI Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Triniti by Active.ai | Sprinklr Service | |
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Likelihood to Recommend | - (0 ratings) | 8.4 (25 ratings) |
Likelihood to Renew | - (0 ratings) | 7.5 (7 ratings) |
Usability | - (0 ratings) | 8.0 (3 ratings) |
Availability | - (0 ratings) | 9.9 (3 ratings) |
Performance | - (0 ratings) | 9.9 (3 ratings) |
Support Rating | - (0 ratings) | 9.1 (10 ratings) |
In-Person Training | - (0 ratings) | 10.0 (1 ratings) |
Implementation Rating | - (0 ratings) | 9.0 (2 ratings) |
Triniti by Active.ai | Sprinklr Service | |
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Likelihood to Recommend | Gupshup No answers on this topic | Sprinklr |
Pros | Gupshup No answers on this topic | Sprinklr |
Cons | Gupshup No answers on this topic | Sprinklr |
Likelihood to Renew | Gupshup No answers on this topic | Sprinklr |
Usability | Gupshup No answers on this topic | Sprinklr |
Reliability and Availability | Gupshup No answers on this topic | Sprinklr |
Performance | Gupshup No answers on this topic | Sprinklr |
Support Rating | Gupshup No answers on this topic | Sprinklr |
In-Person Training | Gupshup No answers on this topic | Sprinklr |
Implementation Rating | Gupshup No answers on this topic | Sprinklr |
Alternatives Considered | Gupshup No answers on this topic | Sprinklr |
Return on Investment | Gupshup No answers on this topic | Sprinklr |
ScreenShots |