Triniti by Active.ai vs. Zoom Contact Center
Triniti by Active.ai vs. Zoom Contact Center
Product | Rating | Most Used By | Product Summary | Starting Price |
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Triniti by Active.ai | N/A | Active.Ai, a Gupshup company, is a Singapore-based Fintech startup with an innovation lab in Bengaluru, through artificial intelligence (AI) that delivers conversational banking services to help banks and financial institutions redefine their future digital strategy. They offer the Triniti CognitiveQnA platform that enables financial institutions to setup virtual agents to provide customer support. | $250 per month | |
Zoom Contact Center | N/A | Zoom Contact Center helps businesses deliver prompt, accurate, and highly personalized customer experiences that drive loyalty. It includes intelligent self-service and routing, a unified communications and contact center, and video optimized high-touch engagements. | $69 per month per user |
Triniti by Active.ai | Zoom Contact Center | |||||||||||||||
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | Optional | No setup fee | ||||||||||||||
Additional Details | Discount of 10% for annual pricing. | — | ||||||||||||||
More Pricing Information |
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Contact Center Software |
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Workforce Optimization (WFO) |
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Triniti by Active.ai | Zoom Contact Center | |
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Small Businesses | Smith.ai Live Website Chat Score 9.0 out of 10 | CloudTalk Score 9.4 out of 10 |
Medium-sized Companies | Genesys DX (discontinued) Score 10.0 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Genesys DX (discontinued) Score 10.0 out of 10 | Google Cloud Contact Center AI Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Triniti by Active.ai | Zoom Contact Center | |
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Likelihood to Recommend | - (0 ratings) | 8.9 (12 ratings) |
Triniti by Active.ai | Zoom Contact Center | |
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Likelihood to Recommend | Gupshup No answers on this topic | Zoom |
Pros | Gupshup No answers on this topic | Zoom |
Cons | Gupshup No answers on this topic | Zoom |
Alternatives Considered | Gupshup No answers on this topic | Zoom |
Return on Investment | Gupshup No answers on this topic | Zoom |
ScreenShots | Zoom Contact Center Screenshots |