6 Ratings
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Score 7.5 out of 100
134 Ratings
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Score 7.8 out of 100

Attribute Ratings

  • Acumen Data Systems clockVIEW, now from Journyx is rated higher in 2 areas: Likelihood to Recommend, Support Rating

Likelihood to Recommend

9.0

Acumen Data Systems clockVIEW, now from Journyx

90%
1 Rating
8.2

UKG Workforce Central

82%
38 Ratings

Likelihood to Renew

Acumen Data Systems clockVIEW, now from Journyx

N/A
0 Ratings
5.0

UKG Workforce Central

50%
11 Ratings

Support Rating

9.0

Acumen Data Systems clockVIEW, now from Journyx

90%
2 Ratings
7.1

UKG Workforce Central

71%
14 Ratings

Online Training

Acumen Data Systems clockVIEW, now from Journyx

N/A
0 Ratings
8.0

UKG Workforce Central

80%
1 Rating

Likelihood to Recommend

Journyx, Inc

If you have a medium or large company, this is an excellent and highly configurable solution to managing time and attendance.
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UKG

This product was marketed to us as a school and several schools in our area use the program. However, the implementation team we were set-up with had limited school experience and we are still working on the best way to do some of the timekeeping issues where I know that could have been handled better. That being said from a payroll and reporting side it has been great to capture so much data (at times almost too much) and have the system do automatic allocations of salaries and general ledger reports. The reporting takes some getting used to, but overall I've been able to run reports to see and track just about anything I want. Our employees also love the self service compared to our previous products where they can make W4, direct deposit and other updates on their own without having to get HR involved.
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Pros

Journyx, Inc

  • Easily customized
  • Flexible user interfaces
  • ability to support multi-tenancy
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UKG

  • I personally feel like timekeeping is very well thought out and has some powerful tools built in. There is a bit of a learning curve but with strategically placed SMEs we were able to get the use and functionality we needed out of the system.
  • Workforce planning has been crucial in planning operational support in our retail and customer service centers. It is also editable and modifiable as needed.
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Cons

Journyx, Inc

  • because the system manages huge amounts of data, it requires operators to be highly familiar with the user interface
  • user interface not always intuitive to beginner users
  • better integration with Active Directory
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UKG

  • Reporting - some of the reports' names do not coincide with the data that is pulled from the system
  • System errors - the system crashes regularly on us with no real explanation why
  • Punch accuracy - sometimes the punches from the timeclocks do not feed into the system
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Pricing Details

Acumen Data Systems clockVIEW, now from Journyx

Starting Price

Editions & Modules

Acumen Data Systems clockVIEW, now from Journyx editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    UKG Workforce Central

    Starting Price

    Editions & Modules

    UKG Workforce Central editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      Required

      Additional Details

      Contact sales for pricing information at 1 (800)-225-1561.

      Likelihood to Renew

      Journyx, Inc

      No answers on this topic

      UKG

      Now that the system is installed and operational, the "pain is gone"...therefore we see no reason to change to a different application. There is no functionality that is missing from the system that would drive us to consider another solution at this time. Maintenance support from Kronos is sufficient and updates occur regularly.
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      Support Rating

      Journyx, Inc

      I get quick and timely resolution to my issues. I usually find the problems are operator error, but we occasionally find bugs that are quickly remedied.
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      UKG

      Having no experience with Kronos prior to using it in March 2016, their customer service team taught me how to use it the right way after my initial training at work. I am well-versed in data analysis using Excel and Access primarily, so once I discovered that Kronos had a reporting feature built in, I've used the feature quite a few times to help our properties evaluate their production costs and make good labor decisions. I give Kronos a 10 because once a person takes the time to learn how to use the software, they'll realize that Kronos is far more effective than most, and gives users more ways to access their information where and when they want to.
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      Alternatives Considered

      Journyx, Inc

      We underwent a comprehensive business requirement assessment and evaluated dozens of packages, narrowing down to a final three. One critical requirement was the need to pass clock in/out activity as well as payrate information between the Time and Attendance software and our ERP systems. We finally evaluated 3 top contenders, and unanimously selected ClockView.
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      UKG

      Kronos and Dayforce are the two timekeeping systems I’ve worked with in recent years. Kronos feels a little more comprehensive and is my primary timekeeping tool both for myself as well as my staff. Kronos is a great tool for a wide range of shifts, working locations, and pay codes. In this context, I would pick Kronos over Dayforce. On the opposite side, Dayforce is extremely user-friendly and has a “cleaner” user interface if that is a contributing factor for anyone. Also, for managers who oversee large teams (30-50 team members) then Dayforce is a bit more simple to approve time cards, hours, and leave. Kronos is a bit clunky with all the clicks, and managing large teams of hourly employees would be a huge time suck to go in to review/approve all.
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      Return on Investment

      Journyx, Inc

      • Infinitely better management of employee labor hours
      • Improved processes for electronically submitting and routing time off requests, with better management of earned benefits
      • Exponentially improved reporting on employee status, turnover reporting, census tracking.
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      UKG

      • Kronos is much more expensive than the previous systems we were using, so at this point the ROI is negative. The idea is that it will allow us to scale and grow the company more easily so time will tell if that is the case.
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