What users are saying about
1 Ratings
1 Ratings
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Score 7 out of 100
1 Ratings
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Score 7 out of 100

Likelihood to Recommend

Acumin

If your company needs one place to stay organized with its many functions, this is a great tool. It's best suited for the service industry where tracking time, clients, and cases is critical. If your business deals with raw materials and products, Acumin lacks some of that traditional inventory management capability.
Kyle Moninger | TrustRadius Reviewer

ALB Legal Software

The integration with Microsoft Office has been very good. ALB Legal Software can accept add-ins and integrate with Microsoft Office, and Outlook and links directly back to ALB. The auto-email filing also helps to make sure responses are tracked when away from the firm or office. Managing documents digitally has been very useful as well. Everything is stored in one place which adheres to compliance and makes things easier. The user interface and user experience on some dashboards and some faces of the mobile functionality need to be improved.
Anonymous | TrustRadius Reviewer

Pros

Acumin

  • Time tracking.
  • Case management.
  • To-Do List.
Kyle Moninger | TrustRadius Reviewer

ALB Legal Software

  • Document storage and retrieval seem to work well. Loading documents, archiving them, and retrieving them, etc.
  • Time recording is also a useful feature as well as a little more intuitive than you'd expect.
  • Integrating legal accounting has been a great feature as well.
Anonymous | TrustRadius Reviewer

Cons

Acumin

  • Pricing.
  • Implementation.
  • Support.
Kyle Moninger | TrustRadius Reviewer

ALB Legal Software

  • At times the dashboard and User Experience and User Interface do not follow a logical pathway. It can be confusing at times, but not extremely detrimental.
  • The client portal has also experienced some issues with the User interface and user experience functions as well.
Anonymous | TrustRadius Reviewer

Usability

Acumin

No score
No answers yet
No answers on this topic

ALB Legal Software

ALB Legal Software 6.0
Based on 1 answer
The usability is slightly above average. The all-in-one approach has been great and useful, but some of the functionality and user experience and user interface issues can affect usability. Some might be nitpicky, but not following logical pathways or ones that may pose issues for those that have disabilities can really create issues.
Anonymous | TrustRadius Reviewer

Support Rating

Acumin

No score
No answers yet
No answers on this topic

ALB Legal Software

ALB Legal Software 6.0
Based on 1 answer
The support, if we are talking about technical support with the product itself when issues arise, is average. It's not terrible, but not great either. It is average and what you might expect. Some issues are delayed in getting responses and we constantly have to be upgrading to higher tiers or developers. Some responses are quick though. Response time could be improved, much like other organizations.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Acumin

Acumin is a great leader in the area of business service solutions. While I'm not intimately familiar with the competitor products to Acumin, what I have seen is that Acumin offers the widest selections of features. No other product offers case management, time tracking, to-do lists, and internal communication services in one package for the price.
Kyle Moninger | TrustRadius Reviewer

ALB Legal Software

ALB Legal Software is a more efficient product than MyCase and PracticePanther mostly for the integration it allows and the "all in one" approach that it takes. It takes several different areas and functions of legal practice and puts in one platform eliminating the need to leverage 2-3 platforms sometimes i.e. timekeeping, document management, mobile access, client portal, etc. Keeping it under one roof helps.
Anonymous | TrustRadius Reviewer

Return on Investment

Acumin

  • Streamlined processes.
  • Organized tasks.
  • Case management snap shots.
Kyle Moninger | TrustRadius Reviewer

ALB Legal Software

  • Overall it has had a positive ROI, mostly in terms of reducing time spent searching for documents and inaccurate timekeeping. It's made things more exact and precise. These all add up to reduced waste in time and money.
  • As mentioned, some dashboards are not as intuitive as you'd expect so some time can be wasted on navigating screens and filters.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Acumin

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

ALB Legal Software

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Optional
$83*

* per user, per month

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