Adlumin, an N-able company vs. Watchguard Endpoint Security

Based on our experience, Adlumin is well-suited for high‑confidence, true‑positive security events that require rapid detection and response. When the signal is clear, especially around confirmed malicious behavior, the platform works well and adds real value through automation and SOC engagement. Adlumin has been less effective with heavy use of legitimate administrative tools such as RMM, vulnerability scanners, and scripted activity. In these scenarios, we have seen repeated false positives, hasty server isolations, and actions taken without adequate human validation, leading to operational disruption and increased alert fatigue.

Incentivized

I can only speak to WatchGuard Endpoint Security being well suited for us. Because we have over 350 devices (tablet, laptops, desktops, phones) on our network, this product has been a great fit, especially when paired wih our Firebox m390. Again, the protection is fast, low overhead, and virtually undetectable that it is running all the time.

Incentivized

• Monitor our network from outside extrusion.
• patching end point devices.
• EDR detection dashboard.
• End point monitoring for internal issues.
• Creating task to perform computer clean up.

Incentivized

• It does an excellent job of detecting and preventing threats
• It uses global intelligence to reduce the time and effort I need to spend performing security operations
• It is lightweight and easy to deploy to client computers using a single agent for all modules

Incentivized

• The UI is difficult to navigate
• It's hard to locate tickets and track them through the portal
• Wish there were a series of training videos or courses through the training section in the portal to become more comfortable with using the product
• Wish there was a better integration with the N-Sight dashboard to be able to better visualize or spot issues occurring

Incentivized

• As with any application of this nature, it can block processes or other suspected security risks that are actually safe.
• While easy to use, it sometimes provides less learning opportunities for less experienced staff who are not as well-versed in these applications.

Incentivized

We love the security it provides our clients and for us.

Incentivized

Watchguard has a simple to understand GUI and installation process. It has integrated itself into our IT environment and is important to our day to day operations and security posture. It is easy to scale with the growth of the business. As a modern company needs a strong EPDR watchguard is a very good choice.

Incentivized

A number of integrations were simple to set up and well documented, but a few things were difficult or undocumented yet. Some sections feel over-complicated and others feel way too vague during the setup process. Once the onboarding is finished though, the product is very simple, but there is a learning curve at the beginning.

Incentivized

Easy and intuitive MSP management portal to manage all of your clients from a single pane of glass. Policies can be pushed down globally or individually based on needs. The client portal allows access to their tenant information and installs only which is nice if you are working with clients who might have an internal person or an IT team that also wants access to things to manage themself.

Incentivized

The software is 100% managed on a cloud platform that can be managed via an account even if they are not present within the company network where the software is installed, I even always opened the control panel on the browser of my smartphone to monitor the situation.I have never experienced any abnormal software crashes

Incentivized

The only annoyance I complain, if we want to be picky, is the fact of the constant disconnections from the control panel.Every about 4 hours the account logs out even if I set the "remember this device" flag; having said that I have not noticed neither slowdowns nor conflicts with other software

Incentivized

I gave it a 10 because I compare it to air conditioning. I need it to work every day, 24/7. I need it to be reliable and not something that requires a ton of interaction from staff to make sure it works every day. In addition, I should be able to run other things at my house when the AC is on. Panda fits that description.

Trainer was excellent, knew this product in-depth.

Incentivized

The training was very helpful. It demonstrated how to configure the service for initial install, items to monitor, and how to set up for ongoing protection. Hands on training is more helpful but this is a good starting point

Incentivized

Implementation shouldn't present any problems in standard office environments. In environments with development teams, however, caution is needed. If zero trust is enabled, mechanisms must be in place to ensure that internal software isn't classified as a false positive (software certificate, exception folder, etc.)

Incentivized

I don't remember the names of the other companies we looked into for this type of service, but Adlumin being tied to our RMM / EDR / backup vendor made it a much easier buy-in. We didn't need to go through the vendor management process, and the price tag gets lowered through multiple-service discounts :-D

Incentivized

We didn't spend much time looking into Symantec - but it was the software of choice for the district before I joined. That said, we were pretty easily talked into Watchguard Endpoint Security as we were already in the Watchguard world of products. Moving to their EDR just seemed to make sense for our organization

Incentivized

With the implementation of watchguard (at the beginning Panda Endpoint, but it is the same) I was able to insert in the control panel all the unauthorized software previously installed by colleagues without any authorization from the various department heads.Now any licensed software goes into lockdown and can be unlocked from the control panel

Incentivized

• We used to be with an MSP before I was hired, and the company spent over 20K per year for that service. With N-Able, we have reduced the cost by over half.
• I spend minimal time now patching computers because this is all automated. I sometimes have to patch a couple of machines because I missed a patch, but it has saved me a great deal of time.
• I save a great deal of time with Board Reports because they are automatically generated for me each month.

Incentivized

• By committing to go all in on Watchguard Advanced EPDR across our whole client base, we maximized our price position - enabling us to offer the best endpoint security at a price better than what lesser competitive products cost.
• Leveraging Watchguard Endpoint Security as part of our unified platform strategy provides better integrated security, managed through Watchguard's cloud architecture. This significantly reduces our cost to deploy, manage, and support our client's. Our improved security offering, better delivery, and stronger price position has helped us achieve 56% growth in our managed services business over the past 18-months.
• Organizations that have disparate cyber security products often require specialists for each solution in their stack. Watchguard provides outstanding training resources that equip our entire technical staff - significantly improving our service delivery while lowering our overall cost of business.

Incentivized