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N-Able Adlumin Security Operations vs. Webroot Antivirus

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    N-Able Adlumin Security Operations

    Score7.7 out of 10
    N/AAdlumin is a security operations command center that simplifies complexity and keeps organizations of all sizes secure. Its technology and integrations create a platform that obtains security telemetry from across an organization to provide greater insights into security alerts and streamline workflows.N/A

    Webroot Antivirus

    Score9.3 out of 10
    N/AWebroot Security Complete (formerly under the brand name SecureAnywhere) is a suite of antivirus, multi-endpoint security and Internet security solutions available for home offices, and possibly small businesses with limited security needs.

    $30

    per seat/per year

    Pricing
    N-Able Adlumin Security OperationsWebroot Antivirus
    Editions & Modules
    No answers on this topic
    Webroot Business Endpoint Protection
    $30
    per seat/per year
    Offerings
    Pricing Offerings
    N-Able Adlumin Security OperationsWebroot Antivirus
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    N-Able Adlumin Security OperationsWebroot Antivirus
    Considered Both Products
    N-able
    No answer on this topic
    OpenText
    No answer on this topic
    Key User Insights
    Would buy again
    87%
    Would buy again
    27 Answers
    89%
    Would buy again
    8 Answers
    Delivers good value for the price
    91%
    Delivers good value for the price
    21 Answers
    89%
    Delivers good value for the price
    8 Answers
    Happy with the feature set
    84%
    Happy with the feature set
    26 Answers
    89%
    Happy with the feature set
    8 Answers
    Lived up to sales and marketing promises
    83%
    Lived up to sales and marketing promises
    15 Answers
    89%
    Lived up to sales and marketing promises
    8 Answers
    Implementation went as expected
    92%
    Implementation went as expected
    22 Answers
    100%
    Implementation went as expected
    9 Answers
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    User Ratings
    N-Able Adlumin Security OperationsWebroot Antivirus
    Likelihood to Recommend
    7.5
    (32 ratings)
    9.3
    (27 ratings)
    Likelihood to Renew
    5.7
    (2 ratings)
    10.0
    (5 ratings)
    Usability
    7.2
    (32 ratings)
    9.0
    (3 ratings)
    Availability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Performance
    -
    (0 ratings)
    10.0
    (2 ratings)
    Support Rating
    -
    (0 ratings)
    8.0
    (2 ratings)
    Product Scalability
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    N-Able Adlumin Security OperationsWebroot Antivirus
    Likelihood to Recommend
    N-able
    If you don't already have a system in place for anomoly detection, log monitoring, and alerting, you're doing your company a disservice. Whether Adlumin is the best choice for you depends on your budget and technology stack, but overall, Adlumin has been one of the best security purchases made by our company in the last few years, and has paid for itself by automatically preventing and protecting against specific attacks that were non-attacks due to Adlumin stopping them before they could start.
    Incentivized
    Read full review
    OpenText
    Webroot SecureAnywhere is a good solution for those wanting to protect their endpoints from viruses and malware. It also works great for MSPS as you can manage all clients in a single portal. You have the option for DNS protection and web browser filtering as well. This would also work well in any small business.
    Incentivized
    Read full review
    Pros
    N-able
    • Impossible Travel Identification and Isolation.
    • Device isolation in Standalone mode (not looking at S1).
    • Alerting on new app registrations, GA permissions, email rule creation in M365.
    Incentivized
    Read full review
    OpenText
    • Webroot checks all search result links and delivers warnings or approvals to users. This means Webroot is thorough and assists to keep users familiar with any potential problem sites.
    • Webroot is easily activated as a Chrome or browser extension to ensure ease of access.
    • Webroot monitors activity and will send updates to the IT department to keep them privy of any potential problems.
    Incentivized
    Read full review
    Cons
    N-able
    • After an alert has been "Cleared" by internal IT, there should be no further action taken by the SOC team or the AI agent.
    • When there is an active internal incident or problem with Adlumin, there should be a notice in the incident or on the platform's active issues board about issues that may affect Adlumin agents. This would save people who have to respond a lot of time.
    • Have not been able to get one forwarder to function properly, despite documentation from a technician and the platform documentation. This is frustrating when a Windows collector option is available but doesn't work at all.
    • I have noticed some SentinelOne detections do not warrant responses or actions from the Adlumin team. These are usually repeated flags that do not require action, but some do, and some do not. I can't figure out what we reference specifically to determine a response from SOC or AI.
    Incentivized
    Read full review
    OpenText
    • Webroot could do a better job of working on their integration partnerships with companies like LabTech (now known as Automate). Many times we make it through 2 or 3 levels of support before one of the parties says "oh well you need to talk to LabTech about this" or vice versa. That can be frustrating for partners when trying to understand and resolve issues between the two applications.
    • Cryptolocker/ransomware is a hot topic and I will say that Webroot has provided us with adequate protection when we first started using in 2014. I understand the complexities and challenges AV companies face with new threats being created everyday. I do want to point out that there have been instances where Webroot has not been able to stop one of those types of attacks. After talking with support - it was clear that they had no good answer as to why that particular threat was not stopped and quarantined.
    • Support for the enterprise side of Webroot can be daunting at times. Response times are hit or miss depending on the severity of the issue. Sometimes you get a great support engineer who will go above and beyond - sometimes I ask myself how this person is even employed with the lack of communication skills or actual interest in helping resolve partner issues.
    Incentivized
    Read full review
    Likelihood to Renew
    N-able
    We love the security it provides our clients and for us.
    Incentivized
    Read full review
    OpenText
    It's easy to renew with Webroot, their support is very attentive and highly available. However if you do choose to change products, they even provide means of removing the software from your endpoints via the admin portal which is very convenient.
    Incentivized
    Read full review
    Usability
    N-able
    A number of integrations were simple to set up and well documented, but a few things were difficult or undocumented yet. Some sections feel over-complicated and others feel way too vague during the setup process. Once the onboarding is finished though, the product is very simple, but there is a learning curve at the beginning.
    Incentivized
    Read full review
    OpenText
    There is nothing perfect in this world, but Webroot Antivirus + Internet Security Complete (SecureAnywhere) is easy to use in comparison to others. Also Webroot tech support is only a phone call away. There have been several times I ran into an issue, but tech support as there to help resolve the issue.
    Incentivized
    Read full review
    Support Rating
    N-able
    No answers on this topic
    OpenText
    We have not had to use Webroot support much over the years. The one or two times we did we were referred to online documentation and in a somewhat condescending manner in one case and in another case, the support person did not demonstrate much knowledge of their product and referred us to the user community for support.
    Incentivized
    Read full review
    Alternatives Considered
    N-able
    ArcticWolf has been a great product that we have used, but the ability that Adlumin has is extremely comparable for a fraction of the price. There are no hardware requirements with Adlumin, but it still has all of the abilities as ArcticWolf without the overheard. Again, the SOAR actions are a game changer when it comes to automation and immediate action.
    Incentivized
    Read full review
    OpenText
    While we consider alternatives from time to time when putting together our budget, we haven't felt the need to thoroughly test a competitor since webroot has been working well for us and we are comfortable with the pricing.
    Incentivized
    Read full review
    Scalability
    N-able
    No answers on this topic
    OpenText
    Ease of implementation across various devices is easy and efficient regardless of scale. Whether it is 5 devices or 500 the product continually proves its the best in its class.
    Incentivized
    Read full review
    Return on Investment
    N-able
    • We used to be with an MSP before I was hired, and the company spent over 20K per year for that service. With N-Able, we have reduced the cost by over half.
    • I spend minimal time now patching computers because this is all automated. I sometimes have to patch a couple of machines because I missed a patch, but it has saved me a great deal of time.
    • I save a great deal of time with Board Reports because they are automatically generated for me each month.
    Incentivized
    Read full review
    OpenText
    • It has had a mostly positive impact as we have not had any breaches.
    • The only negative impact has been when Webroot Antivirus + Internet Security Complete (SecureAnywhere) changed something on their end that caused one of our business applications to not be usable by end-users. That cost our business a fair amount as it took 4 days before it could be used again.
    Incentivized
    Read full review
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