Adobe Acrobat vs. OpenText SendSecure

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Adobe Acrobat
Score 8.8 out of 10
N/A
Adobe Acrobat DC is the current version of the well-established document / PDF management solution, part of the Adobe Document Cloud (the other part being Adobe's eSign services based on technology acquired with EchoSign in 2011).
$12.99
per month
OpenText SendSecure
Score 10.0 out of 10
Enterprise companies (1,001+ employees)
XM SendSecure, now from OpenText (acquired March 2020) is a collaborative file exchange platform. It is designed to facilitate the exchange of sensitive files and has a number of critical security features. First, all files exchanged are systematically encrypted in both the upload and download processes. Receiving files doesn’t require a user account, but recipients are authenticated via one-time code received via a voice call, an SMS, or an email. Further, all exchanged files are…N/A
Pricing
Adobe AcrobatOpenText SendSecure
Editions & Modules
Acrobat Standard for Individuals
$12.99
per month
Acrobat Standard for teams
$14.99
per month per user
Acrobat Pro for Individuals
$19.99
per month
Acrobat Pro for Teams
$22.19
per month per user
Acrobat for Enterprise
Contact sales team
No answers on this topic
Offerings
Pricing Offerings
Adobe AcrobatOpenText SendSecure
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeOptionalOptional
Additional Details
More Pricing Information
Community Pulse
Adobe AcrobatOpenText SendSecure
Top Pros
Top Cons
Best Alternatives
Adobe AcrobatOpenText SendSecure
Small Businesses
Square 9 Softworks
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Score 9.9 out of 10
DataMotion
DataMotion
Score 8.9 out of 10
Medium-sized Companies
Square 9 Softworks
Square 9 Softworks
Score 9.9 out of 10
DataMotion
DataMotion
Score 8.9 out of 10
Enterprises
Kofax Capture
Kofax Capture
Score 5.2 out of 10
Fortra's GoAnywhere MFT
Fortra's GoAnywhere MFT
Score 5.5 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Adobe AcrobatOpenText SendSecure
Likelihood to Recommend
8.9
(474 ratings)
10.0
(1 ratings)
Likelihood to Renew
10.0
(11 ratings)
-
(0 ratings)
Usability
8.6
(232 ratings)
-
(0 ratings)
Availability
10.0
(2 ratings)
-
(0 ratings)
Performance
9.9
(7 ratings)
-
(0 ratings)
Support Rating
8.1
(52 ratings)
-
(0 ratings)
Online Training
9.0
(1 ratings)
-
(0 ratings)
Implementation Rating
7.5
(4 ratings)
-
(0 ratings)
Ease of integration
10.0
(6 ratings)
-
(0 ratings)
Product Scalability
9.8
(2 ratings)
-
(0 ratings)
User Testimonials
Adobe AcrobatOpenText SendSecure
Likelihood to Recommend
Adobe
If your organization uses PDFs frequently, then Adobe Acrobat feels like must-have. I could not imagine our organization not using it. The ability to create, organize, and edit PDFs easily and intuitively are the main reasons my organization uses it. The other additional functions and features are "nice to haves", but ultimately, don't impact our day-to-day
Read full review
OpenText
It is super easy to use any time we have a need to send something encrypted. It is great, because if we have a client that needs to send us something, we can send that person a link and they are able to use that to send us a protected file.
Read full review
Pros
Adobe
  • Easy to understand- the program has a very intuitive layout that is great for people who doesn't use the product very much
  • Includes all features you might need. There are many features I didn't even think we would need that they have included.
  • They have a very recognizable name so my clients feel they can trust what they are being asked to open/sign since the Adobe name is next to it.
Read full review
OpenText
  • It is very user-friendly even for users that are not particularly tech-savvy.
  • The integration into Outlook makes it so convenient to use.
  • Gaining access to the portal is easy as well, so if you are away from your workstation, you can still send things securely.
Read full review
Cons
Adobe
  • It would be good if Adobe Acrobat could utilize less system resources. I have had crashes due to memory and CPU load this week
  • Quicker load times from a cold launch
  • Easier collaborative commenting for offline documents - knowing where and who wrote what
  • Ensuring documents don't have issues where text cannot be copied before publishing
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OpenText
  • Only compatible with Outlook 2010 or newer.
  • Only compatible with Windows OS.
  • No other complaints so far.
Read full review
Likelihood to Renew
Adobe
I bought a perpetual license to Acrobat some time ago, but if the software ever stopped being supported in my version of windows or other solution that makes me need to buy another license I would not hesitate to do so since it saves me a lot of headaches. There are workarounds to merge files and edit pdfs with an online interface but I dont think those are a good usage of time when Acrobat exists.
Read full review
OpenText
No answers on this topic
Usability
Adobe
My overall experience with Adobe is great because because the it has almost all of the tools in one place and it can be used it for most of my work without going anywhere else. Because the tools are available right there in the main interface, it makes it very easy to use.
Read full review
OpenText
No answers on this topic
Reliability and Availability
Adobe
Pretty much always there for my business and personal needs.
Read full review
OpenText
No answers on this topic
Performance
Adobe
One of the best features of Adobe Acrobat is its speed and stability. When dealing with massive multi-page files, having to reload a crashed program over and over again would slow down progress unnecessarily. And expanding on that, having the table of contents generated allows me to skip to different pages with ease, a necessary feature with exceptionally long files. word searches are even more helpful with text recognition.
Read full review
OpenText
No answers on this topic
Support Rating
Adobe
Because I don't need it. Used it years ago for account management/billing issues but they have changed the user experience so more of that can be managed online. If I have a question the knowledge base or a video that Adobe has posted answers
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OpenText
No answers on this topic
Online Training
Adobe
Answered basic questions.
Read full review
OpenText
No answers on this topic
Implementation Rating
Adobe
Works well with JamF and SmartDeploy. These are our Enterprise imaging solutions for Mac's and PC's. The Enterprise installer is required when pushing out this app.
Read full review
OpenText
No answers on this topic
Alternatives Considered
Adobe
There really is no comparison. Although we use other PDF programs, we mainly utilize Adobe. Not only because we find it to be a better program but also because everyone is more familiar with it. However, the other products are implemented for various reasons, such as a feature or 2 that we find necessary to use at times.
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OpenText
None. We were not able to email securely.
Read full review
Scalability
Adobe
I find that many users aren't aware of many features of the software they use, nor may they be comfortable with learning multiple-step processes. For the simplest of PDF purposes (scanning, downloading, exporting), it gets a thumbs-up. For anything involving electronic signatures, meh--causes eyes to glaze over, or forgetting what all is involved.
Read full review
OpenText
No answers on this topic
Return on Investment
Adobe
  • Adobe Acrobat has improved the security of our documents, resulting in less risk, as protecting documents is essential to ensure compliance with privacy laws.
  • It saves our company money, as the product makes it easier for our employees to complete their jobs.
  • The product assists our employees with providing quality work product.
Read full review
OpenText
  • It allowed us to become HIPAA compliant with email.
  • It integrates seamlessly into our current email interface.
  • Support we have received has been excellent. Always timely.
Read full review
ScreenShots

Adobe Acrobat Screenshots

Screenshot of Create, edit, convert, and share PDF files all from within Microsoft Teams – as part of Acrobat integrations with Microsoft 365 apps.Screenshot of With Liquid Mode in Adobe Acrobat Reader mobile app, users can read PDFs on phones and tablets without having to pinch and zoom. Navigate lengthy documents with intelligent outline and search tools, while maximizing readability and comfort with font size and line spacing that are adjustable.Screenshot of Fill and sign PDF forms from anywhere and on any device.  Collect signatures, digitally track progress, and automatically archive the signed document.Screenshot of With Adobe Scan mobile app, capture and convert documents into high-quality, interactive PDF documents that can be filled out, signed, and shared.  Eliminates the hassle of finding a printer, filling a form by hand, and scanning it again.

OpenText SendSecure Screenshots

Screenshot of Ephemeral SafeBoxScreenshot of Seamless integration with Outlook (Office 365)