Adobe Acrobat vs. PolicyManager

It is highly reliable for heavy office workloads as it securely handles legal documents workflow and got some advanced form creation facility. It has got some cool features such as Pdf compression, can edit any form of text or images precisely and most importantly it has got an amazingly accurate OCR engine -Optical Character Recognition, which gives it an edge over any other document editing softwares. Ofcourse every thing has got its own pros and cons, similarly with Adobe Acrobat too, this software is not highly recommended for basic Pdf viewing or lightweight editing as the software eats up a large part of the processor to run which makes our work slower.

Incentivized

The part I like the most is our staff not having to log in to view policies. We have so many passwords to remember having this convenience is a big satisfier.

• It is easy to sign and send a document.
• It makes it easy to scan and save a document.
• It is easy to add text to any document.
• You can create an editable PDF form for others to complete based on the questions you include.
• You can create and send a secure document to a client for their signature.
• It is easy to add photos to any document.

Incentivized

• If I ever have any technical issues or questions the support team is great at getting back to me very quickly. I also like all the resources available to help as well.
• Policy reports, there are so many to choose from. These reports help me track several different things in the system. Compliance, attestations, past due, and so much more.
• Another plus for me is being able to add linkages to outside programs like TJC and Elsevier. Linking these to policies saves a lot of time.

• I wish the backward compatibility was a little more friendly. PDFLyer had to be updated sooner that we would like when we updated from Adobe 2017 to Adobe 2026.
• I wish it had list processing like Excel where it could remove duplicates, change formatting, etc.
• Sometimes after an update we lose our plugins and have to restablish the connection to the plugin or reinstall.

Incentivized

• The program doesn't work well with Chrome, would like to see that fixed. We have several staff members that use Chrome.

Adobe Acrobat works seamlessly with the other Adobe products we use that are industry-standard. We will certainly continue to use Adobe InDesign, Photoshop, and Illustrator, meaning it will always be convenient to work seamlessly with Adobe Acrobat for our organization. We are happy with the performance of Acrobat and it's meets our expectations.

Incentivized

I would say overall, the product is great and as someone who has used it for many years now, I'm quite familiar with the ins and outs of the application. However, we found that when users were shown it for the first time and a bit after, they would feel a bit overwhelmed by the options and what everything meant. I think the UI could be simplified or an option to have a simplified mode and an advanced mode added.

Incentivized

Overall this program is great. I am continuously in the program and find it very simple to use. I do have some staff that struggle, only because they are not in the program as often as I am

We have not had availability issues with Adobe Acrobat, or at least none that I am personally aware of. Some may encounter crashes of the software during outages of electricity in their city or neighborhood, which no one can plan for, but with generators in our organization, we have been lucky not to have outages

Incentivized

One of the best features of Adobe Acrobat is its speed and stability. When dealing with massive multi-page files, having to reload a crashed program over and over again would slow down progress unnecessarily. And expanding on that, having the table of contents generated allows me to skip to different pages with ease, a necessary feature with exceptionally long files. word searches are even more helpful with text recognition.

Incentivized

For a while, Acrobat DC crashed pretty frequently. I contacted Adobe Acrobat support about the problem. At first support was unable to provide a solution. After about a month Adobe's software engineers provided a fix. I just wish it had taken less than a month to solve the problem.

Incentivized

Answered basic questions.

Incentivized

I was not involved with the implementation process, so I cannot answer this question. However, when it was installed on my computer system, they did so virtually. I just sat there while they took control of my computer over the network and watch them install it, lickety split

Incentivized

Adobe Acrobat has the most premium features that other software can't offer. The seamless UI is consistent on any device, and the ease of use. The security and the advanced AI features are what you won't get on any other platforms or apps.

Incentivized

I am not responsible for sales or purchasing

Incentivized

I find that many users aren't aware of many features of the software they use, nor may they be comfortable with learning multiple-step processes. For the simplest of PDF purposes (scanning, downloading, exporting), it gets a thumbs-up. For anything involving electronic signatures, meh--causes eyes to glaze over, or forgetting what all is involved.

Incentivized

• Definitely a positive ROI when I can receive clear notes/direction on edits for a PDF via Acrobat's comment system, rather than chicken scratch on a printed document.
• The ability to password-protect my PDFs so I can make sure only the workforce I want to see the information has been priceless!
• As I mentioned before, a huge positive impact is the ability to edit PDFs without having to return to the original file's native software.

Incentivized

• The program has kept us compliant on reviewing and updating all of our policies.