Adobe Brand Concierge vs. Searchspring

Adobe Brand Concierge

0 Reviews and Ratings

Searchspring

Searchspring

14 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Adobe Brand Concierge	Score 0.0 out of 10	N/A	Brand Concierge helps a brand's customers to find information quickly, and actively guides them from discovery to decision through personalized conversations.	N/A
Searchspring	Score 9.0 out of 10	N/A	Searchspring headquartered in Denver offers intelligent site search for customer facing web pages and ecommerce, providing product discvoery tools, navigation viacategory page, and other features to improve site navigation. In February 2020, Searchspring merged with Nextopia to expand its product capabilities, and customer base. Nextopia customers will continue to receive the same services, under the SearchSpring brand.	$599 per month

Pricing

Adobe Brand Concierge

Searchspring

Editions & Modules

No answers on this topic

Essential: $599.00
per month
Advanced: $799.00
per month
Expert: $999.00
per month

Offerings

Pricing Offerings
Adobe Brand Concierge	Searchspring
Free Trial
No	No
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

No setup fee

No setup fee

Additional Details

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More Pricing Information

Community Pulse
	Adobe Brand Concierge	Searchspring

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	Adobe Brand Concierge	Searchspring
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User Ratings
	Adobe Brand Concierge	Searchspring
Likelihood to Recommend	- (0 ratings)	9.0 (4 ratings)
Support Rating	- (0 ratings)	10.0 (1 ratings)

User Testimonials
	Adobe Brand Concierge	Searchspring
Likelihood to Recommend	Adobe No answers on this topic	Searchspring Search Spring offers strong options for search customizations: synonyms, redirects, query replacements, spell corrections, etc. We enjoy the ability to boost and unique product display options. We were 4Tell customers prior to the Search Spring acquisition and we're looking forward to both being part of one console. Search Spring is a really solid, stable search/merch platform that I would recommend for any mid-market business. Incentivized Verified User Anonymous Read full review
Pros	Adobe No answers on this topic	Searchspring SearchSpring can pull in products that match specific terms according to your customizations in their dashboard. SearchSpring can change the main image of products to reflect what is being searched for, such as a specific color. SearchSpring can account for misspellings and typos in the search bar by using search customizations. Incentivized Verified User Anonymous Read full review
Cons	Adobe No answers on this topic	Searchspring Developing 'cocktails' of different ranking criteria. At the moment we can only serve results based on either 'relevancy' or 'sales performance'. It would be great to not only have the ability to blend these two options (by search term), but also add additional facets into the mix, such as stock quantity, margin, sponsorship factor etc... Provide financing reporting on results - so we know how much revenue/conversion has been driven from specific search terms. For example, "Baby Milk" drove 50 searches, 6 direct conversions (customers that searched went on to buy an item(s) that were recommended), 16 indirect conversions (customers that searched went on to buy other item(s) not severed). Incentivized Chris Wood Head Of Marketing - Online Dr Read full review
Support Rating	Adobe No answers on this topic	Searchspring We have a monthly phone call with our account manager, and she is available for calls in between as well. She has always been accessible. Working with her has been easy and she has provided training where needed. She is proactive in making sure we have everything we need and feel comfortable with the platform. Incentivized Verified User Anonymous Read full review
Alternatives Considered	Adobe No answers on this topic	Searchspring Nextopia’s features were on par or better than consideration set at a lower cost and with an easier implementation. Contract terms were also more favorable. Incentivized Ryan Dahlstrom Senior Director of eCommerce Read full review
Return on Investment	Adobe No answers on this topic	Searchspring Increased our site search speed. Increased conversion rate. Increase in sales by boosting best sellers and relevant items throughout the year. Incentivized Verified User Anonymous Read full review
ScreenShots		Searchspring Screenshots