Searchspring

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Searchspring
Score 9.9 out of 10
N/A
Searchspring headquartered in Denver offers intelligent site search for customer facing web pages and ecommerce, providing product discvoery tools, navigation viacategory page, and other features to improve site navigation. In February 2020, Searchspring merged with Nextopia to expand its product capabilities, and customer base. Nextopia customers will continue to receive the same services, under the SearchSpring brand.
$599
per month
Pricing
Searchspring
Editions & Modules
Essential
$599.00
per month
Advanced
$799.00
per month
Expert
$999.00
per month
Offerings
Pricing Offerings
Searchspring
Free Trial
No
Free/Freemium Version
No
Premium Consulting/Integration Services
No
Entry-level Setup FeeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Searchspring
Considered Both Products
Searchspring
Chose Searchspring
We reviewed multiple providers 5 years ago before making the switch to Search Spring. While I can't recall the providers we reviewed we have been very happy with Search Spring. We appreciate the transparency to their product roadmap and their acquisition of 4-Tell to improve …
Chose Searchspring
Considering SearchSpring is the only software I've used like this, I don't really have a frame of reference to go against. I know that in relation to other integrations we have they are affordable and we get a good amount of actionable data from them to make incremental changes …
Chose Searchspring
Nextopia’s features were on par or better than consideration set at a lower cost and with an easier implementation. Contract terms were also more favorable.
Top Pros
Top Cons
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Searchspring
Small Businesses
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Medium-sized Companies
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Enterprises
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All AlternativesView all alternatives
User Ratings
Searchspring
Likelihood to Recommend
9.0
(4 ratings)
Support Rating
10.0
(1 ratings)
User Testimonials
Searchspring
Likelihood to Recommend
Searchspring
Search Spring offers strong options for search customizations: synonyms, redirects, query replacements, spell corrections, etc. We enjoy the ability to boost and unique product display options. We were 4Tell customers prior to the Search Spring acquisition and we're looking forward to both being part of one console. Search Spring is a really solid, stable search/merch platform that I would recommend for any mid-market business.
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Pros
Searchspring
  • SearchSpring can pull in products that match specific terms according to your customizations in their dashboard.
  • SearchSpring can change the main image of products to reflect what is being searched for, such as a specific color.
  • SearchSpring can account for misspellings and typos in the search bar by using search customizations.
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Cons
Searchspring
  • Developing 'cocktails' of different ranking criteria. At the moment we can only serve results based on either 'relevancy' or 'sales performance'. It would be great to not only have the ability to blend these two options (by search term), but also add additional facets into the mix, such as stock quantity, margin, sponsorship factor etc...
  • Provide financing reporting on results - so we know how much revenue/conversion has been driven from specific search terms. For example, "Baby Milk" drove 50 searches, 6 direct conversions (customers that searched went on to buy an item(s) that were recommended), 16 indirect conversions (customers that searched went on to buy other item(s) not severed).
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Support Rating
Searchspring
We have a monthly phone call with our account manager, and she is available for calls in between as well. She has always been accessible. Working with her has been easy and she has provided training where needed. She is proactive in making sure we have everything we need and feel comfortable with the platform.
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Alternatives Considered
Searchspring
Nextopia’s features were on par or better than consideration set at a lower cost and with an easier implementation. Contract terms were also more favorable.
Read full review
Return on Investment
Searchspring
  • Increased our site search speed.
  • Increased conversion rate.
  • Increase in sales by boosting best sellers and relevant items throughout the year.
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ScreenShots

Searchspring Screenshots

Screenshot of Autocomplete helps shoppers find products.Screenshot of Keep shoppers engaged by highlighting relevant promotions, sales, and content as they scroll by easily adding Inline Banners to your ecommerce site.