Hard to beat search and merchandising platform
August 10, 2021
Hard to beat search and merchandising platform
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Searchspring
The Ecommerce Team utilizes Search Spring for site search, merchandising, filtering, and product recommendations.
- Site Search: Very fast, easy to use, redirects, synonyms, etc.
- Merchandising: Super easy to use. Love the visual merchandising tool.
- Product recommendations: Love the product recs from 4-tell. Nice acquisition!
- Would like to see 4-Tell and Search Spring in one dashboard.
- Dream: Using customer demographic data plus past purchases plus browsing history to recommend products (machine learning), ability to easily manually connect specific products that the algorithm may not catch, for example, earrings and necklaces in the same style, accessory type products, etc. We would want this to work so that relating a product to another automatically works in reverse (currently it has to be done for both items).
- Ability to create custom landing page results that do not show "search results for ____" at the top
- A/B testing
- Exempting campaigns from global rules/banners.
- Advanced facet ordering logic.
- Advanced/dynamic facet labeling.
- Advanced search functionality.
- Boosting and unique product display options.
- Product recommendations through 4-Tell.
- In-line banners.
- Scheduling campaigns.
- Increased our site search speed.
- Increased conversion rate.
- Increase in sales by boosting best sellers and relevant items throughout the year.
We reviewed multiple providers 5 years ago before making the switch to Search Spring. While I can't recall the providers we reviewed we have been very happy with Search Spring. We appreciate the transparency to their product roadmap and their acquisition of 4-Tell to improve their product recommendations engine.
Do you think Searchspring delivers good value for the price?
Yes
Are you happy with Searchspring's feature set?
Yes
Did Searchspring live up to sales and marketing promises?
Yes
Did implementation of Searchspring go as expected?
Yes
Would you buy Searchspring again?
Yes