Likelihood to Recommend It is a great resource for evaluating, refining, and combining abilities and essential experiences in the growth of the sales team training; It is productive and lucrative in terms of distance knowledge transfer, and it reduces employee training financing and expenditures. I really like the ability to collaborate as a group on a huge research project even when we are not in the same country.
Read full review I think Watchitoo is a product that is great for many different use-cases for internal programming, one-on-one teaching, e-learning, live web chats, town halls, etc. The company is also very innovative in that updates are constantly being made to the platform and I've seen feedback immediately reflected in a new feature or button.
Read full review Pros Adobe Connect has presentation features like transitions and animations, which are important in communications. Furthermore, Adobe Connect supports virtual events in the classroom, where training is done and knowledge acquired. Lastly, Adobe Connect makes virtual meetings through conferencing effective and manageable at a minimal cost. Read full review Simplicity of interface and basic features to get non-technical speakers to enable camera/adjust microphone and preview their feed. Complexity of potential programming and special settings that can yield a rather high production quality using external camera, studio switchboards, and any other fancy bells and whistles you want to integrate from other media/communication equipment. Customer service was always on point with their responses to technical questions and exhibited great diligence when assisting live programs. They were good about being open about other customer experiences and troubleshooting methods learned from others using the platform. Read full review Cons The overall connection and lag sometimes are disruptive. This may not be due to the platform as a whole, connectivity, and strength of the signal is probably a factor but it can get glitchy sometimes. More features for remote desktop options, whiteboarding, or screen sharing to actively resolve issues would be great while collaborating. Online support or forums to help assist with issues aren't as prevalent as you think they'd be. More individual resources to assist with issues would be helpful. Read full review The lower bandwidth environments often had trouble participating in Watchitoo StreamingPro so a custom "low bandwidh" theme was created. I feel like Watchitoo could offer more to more people if they catered to those with lower internet speeds and slower computers, or shoddy mobile service. The external media search functionality is great and can add a lot to a program, but it could be more user-friendly and a bit more configurable. I like to narrow my searches for specific content, colors, file types, shapes, sizes, formats, etc. Watchitoo peaked into the Internet, but I often had to search, find, download, save, upload instead of pulling directly into the program. NOTE: I am typically more particular in my media searches than others. Lastly, I'd say combining a ZUI (zoom user interface) would be a potentially interesting feature to add to Watchitoo. The idea in my mind is a multi-point feed show where folks are in relation to one another in the world. Somewhat how Google Earth toggles between points, but also like how Prezi presentation can have content spread out over a larger map area. Read full review Likelihood to Renew The longer you use Adobe Connect, the longer you are likely to use it. Because you can build more and more resources over time, creating rooms that you re-use, recorded content you can repurpose, and tools that form the basis of ever increasing productivity, the more you use Connect, the more productive you become. Unlike competing products where, with every meeting you essentially start over -- setting up your resources for each meeting -- in my Connect rooms, I have highly tuned tools to accomplish my knowledge transfer goals. When I want to conduct another session - I send a link out to the appropriate room and instantly we are all focusing on getting a job done together. This ability of Adobe Connect to make you productive at an ever quickening rate is a competitive advantage
Read full review Usability As sophisticated a product as Adobe Connect, the ease of use is outstanding. In my experience, even a user with very little knowledge of Adobe Connect can begin using and even leading sessions with very little training to get started with the basic features. Additional training is needed to become comfortable with the number of available features, but learning curve even for those is no steeper than would normally be expected from similar software.
Read full review Support Rating The customer support of Adobe connect is professional and well-skilled for resolving our minor and major issues. Moreover, it has almost all the features that will provide you a secure connection, with people across the world. Education institutes can also implement this software. On the basis of its quality and technology, I will surely advise you to try it once.
Read full review Online Training The ability to have most of the functionality of a full LMS at a fraction of the cost is huge. I can create manage and deploy both synchronous and asynchronous training based on the situation and all of my training is tracked through a series of easily created reports
Read full review Implementation Rating Prices do not seem to vary much among resellers of the Adobe Connect hosted license; the only price variation you're likely to find are among the audio providers. When implementing, you may also wish to look into expanding the amount of storage you are allowed on the server to avoid any problems later on as your library of files starts to build up
Read full review Alternatives Considered Actually, it was the other way around....we were using Adobe Connect, company-wide, then switched over to Zoom, mostly, I think, as a cost-cutting measure. But some Learning & Development folks campaigned to be allowed to retain some Adobe Connect licenses (for example, one L&D area had literally over 250 room layouts that their course facilitators could just jump into and use to deliver a course on short notice), which also allows some of us to continue to publish Presenter and Captivate modules to the Adobe server. (But, even those of us who still have Adobe Connect licenses use Zoom for most regular business meetings.)
Read full review Adobe Connect is a tried, true and trusted platform given the Adobe name is widely recognized everywhere. Watchitoo offers a bit more of a start-up feel and are often much more responsive in term of customer service. Account managers were open to multiple modes of communication and constantly making themselves available, even to support ad hoc programs. Larger platforms would re-assign new account liaisons and technical support staff. Knowledge Management with respect to our use of the platform and previous troubles/lessons learned was much more fluid with Watchitoo
Read full review Return on Investment Save on time - our instructors and people that use the platform can teach more classes and more often than in-person training and time traveling. We cut down on spending. When we offer training using Connect - we do not have to spend on meals, hard copy materials, and reserving a venue to deliver training. We increase our training sales significantly but offering Connect as an alternative - any unforeseen cancellations to a public class can result in transferring to a remote online Connected class. Read full review Better customer service; it improved production quality and allow for a custom look-and-feel that was missing from other platforms in use. Enabled more participation; through the mobile features and easy connection procedure, users felt empowered using a simple program whereas other platforms were requiring special technician help. Read full review ScreenShots —