Adobe Connect vs. West Collaboration (discontinued)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Adobe Connect
Score 6.9 out of 10
N/A
Adobe Connect is a web conferencing platform that enables users to create presentations, online training materials, and learning modules. The product is entirely Adobe Flash-based and has several add-ons for customizing its software to suit each users’ unique needs.
$50
per host/per month
West Collaboration (discontinued)
Score 8.7 out of 10
N/A
Launched in October 2020, Hoot Meetings from Intrado was a client-free service used to host and join video meetings. Since rebranding to West Technology Group, the company is discontinuing its collaboration technologies. Hoot Meetings is no longer available.N/A
Pricing
Adobe ConnectWest Collaboration (discontinued)
Editions & Modules
Meetings
$50
per host/per month
Webinars & Learning
$130
per host/per month
Small Meetings
Free
Forever free for up to 3 participants
No answers on this topic
Offerings
Pricing Offerings
Adobe ConnectWest Collaboration (discontinued)
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Adobe ConnectWest Collaboration (discontinued)
Top Pros
Top Cons
Features
Adobe ConnectWest Collaboration (discontinued)
Performance & Compatibility of Online Events Software
Comparison of Performance & Compatibility of Online Events Software features of Product A and Product B
Adobe Connect
8.0
65 Ratings
0% below category average
West Collaboration (discontinued)
8.5
2 Ratings
6% above category average
High quality audio8.764 Ratings9.02 Ratings
High quality video7.264 Ratings9.02 Ratings
Low bandwidth requirements6.955 Ratings7.62 Ratings
Mobile support9.142 Ratings8.42 Ratings
Screen Sharing
Comparison of Screen Sharing features of Product A and Product B
Adobe Connect
7.7
64 Ratings
3% below category average
West Collaboration (discontinued)
8.3
2 Ratings
4% above category average
Desktop sharing8.064 Ratings8.02 Ratings
Whiteboards7.454 Ratings8.62 Ratings
Online Meetings / Events
Comparison of Online Meetings / Events features of Product A and Product B
Adobe Connect
7.9
65 Ratings
4% below category average
West Collaboration (discontinued)
8.4
2 Ratings
2% above category average
Calendar integration9.241 Ratings8.02 Ratings
Meeting initiation8.656 Ratings8.62 Ratings
Integrates with social media7.328 Ratings9.02 Ratings
Record meetings / events7.360 Ratings8.62 Ratings
Slideshows7.251 Ratings8.02 Ratings
Online Events Collaboration
Comparison of Online Events Collaboration features of Product A and Product B
Adobe Connect
8.6
64 Ratings
2% above category average
West Collaboration (discontinued)
8.3
2 Ratings
1% below category average
Live chat9.462 Ratings8.42 Ratings
Audience polling8.255 Ratings8.42 Ratings
Q&A8.352 Ratings8.02 Ratings
Online Events Security
Comparison of Online Events Security features of Product A and Product B
Adobe Connect
8.9
60 Ratings
6% above category average
West Collaboration (discontinued)
8.7
2 Ratings
4% above category average
User authentication7.953 Ratings9.02 Ratings
Participant roles & permissions9.360 Ratings8.42 Ratings
Confidential attendee list9.448 Ratings8.62 Ratings
Best Alternatives
Adobe ConnectWest Collaboration (discontinued)
Small Businesses
ClickMeeting
ClickMeeting
Score 9.5 out of 10
ClickMeeting
ClickMeeting
Score 9.5 out of 10
Medium-sized Companies
ClickMeeting
ClickMeeting
Score 9.5 out of 10
ClickMeeting
ClickMeeting
Score 9.5 out of 10
Enterprises
Google Meet
Google Meet
Score 8.3 out of 10
Google Meet
Google Meet
Score 8.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Adobe ConnectWest Collaboration (discontinued)
Likelihood to Recommend
7.7
(92 ratings)
8.4
(2 ratings)
Likelihood to Renew
10.0
(27 ratings)
-
(0 ratings)
Usability
7.7
(36 ratings)
-
(0 ratings)
Availability
5.5
(1 ratings)
-
(0 ratings)
Support Rating
7.6
(31 ratings)
-
(0 ratings)
Online Training
7.5
(2 ratings)
-
(0 ratings)
Implementation Rating
7.9
(4 ratings)
-
(0 ratings)
Product Scalability
5.0
(1 ratings)
-
(0 ratings)
User Testimonials
Adobe ConnectWest Collaboration (discontinued)
Likelihood to Recommend
Adobe
It is a great resource for evaluating, refining, and combining abilities and essential experiences in the growth of the sales team training; It is productive and lucrative in terms of distance knowledge transfer, and it reduces employee training financing and expenditures. I really like the ability to collaborate as a group on a huge research project even when we are not in the same country.
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West Technology Group, LLC (formerly Intrado)
It is a great choice if someone wants to add a large number of participants and have a large team. I have been using it and haven’t found it ruining the quality of video because of participants. Furthermore, My team found it easy to join the link . Something that bothers me is that it doesn’t work well with a weak internet connection and this is troublesome for us.
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Pros
Adobe
  • Adobe Connect has presentation features like transitions and animations, which are important in communications.
  • Furthermore, Adobe Connect supports virtual events in the classroom, where training is done and knowledge acquired.
  • Lastly, Adobe Connect makes virtual meetings through conferencing effective and manageable at a minimal cost.
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West Technology Group, LLC (formerly Intrado)
  • Its integration with [Microsoft] Outlook is very helpful for us.
  • It provides the best quality of video and audio.
  • Its pricing is so fair and justified.
  • Its mobile application works quite smoothly.
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Cons
Adobe
  • The overall connection and lag sometimes are disruptive. This may not be due to the platform as a whole, connectivity, and strength of the signal is probably a factor but it can get glitchy sometimes.
  • More features for remote desktop options, whiteboarding, or screen sharing to actively resolve issues would be great while collaborating.
  • Online support or forums to help assist with issues aren't as prevalent as you think they'd be. More individual resources to assist with issues would be helpful.
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West Technology Group, LLC (formerly Intrado)
  • It requires a profoundly strong internet connection or else it stops working.
  • It is buggy.
  • There should be an update on it.
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Likelihood to Renew
Adobe
The longer you use Adobe Connect, the longer you are likely to use it. Because you can build more and more resources over time, creating rooms that you re-use, recorded content you can repurpose, and tools that form the basis of ever increasing productivity, the more you use Connect, the more productive you become. Unlike competing products where, with every meeting you essentially start over -- setting up your resources for each meeting -- in my Connect rooms, I have highly tuned tools to accomplish my knowledge transfer goals. When I want to conduct another session - I send a link out to the appropriate room and instantly we are all focusing on getting a job done together. This ability of Adobe Connect to make you productive at an ever quickening rate is a competitive advantage
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West Technology Group, LLC (formerly Intrado)
No answers on this topic
Usability
Adobe
As sophisticated a product as Adobe Connect, the ease of use is outstanding. In my experience, even a user with very little knowledge of Adobe Connect can begin using and even leading sessions with very little training to get started with the basic features. Additional training is needed to become comfortable with the number of available features, but learning curve even for those is no steeper than would normally be expected from similar software.
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West Technology Group, LLC (formerly Intrado)
No answers on this topic
Support Rating
Adobe
The customer support of Adobe connect is professional and well-skilled for resolving our minor and major issues. Moreover, it has almost all the features that will provide you a secure connection, with people across the world. Education institutes can also implement this software. On the basis of its quality and technology, I will surely advise you to try it once.
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West Technology Group, LLC (formerly Intrado)
No answers on this topic
Online Training
Adobe
The ability to have most of the functionality of a full LMS at a fraction of the cost is huge. I can create manage and deploy both synchronous and asynchronous training based on the situation and all of my training is tracked through a series of easily created reports
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West Technology Group, LLC (formerly Intrado)
No answers on this topic
Implementation Rating
Adobe
Prices do not seem to vary much among resellers of the Adobe Connect hosted license; the only price variation you're likely to find are among the audio providers. When implementing, you may also wish to look into expanding the amount of storage you are allowed on the server to avoid any problems later on as your library of files starts to build up
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West Technology Group, LLC (formerly Intrado)
No answers on this topic
Alternatives Considered
Adobe
Actually, it was the other way around....we were using Adobe Connect, company-wide, then switched over to Zoom, mostly, I think, as a cost-cutting measure. But some Learning & Development folks campaigned to be allowed to retain some Adobe Connect licenses (for example, one L&D area had literally over 250 room layouts that their course facilitators could just jump into and use to deliver a course on short notice), which also allows some of us to continue to publish Presenter and Captivate modules to the Adobe server. (But, even those of us who still have Adobe Connect licenses use Zoom for most regular business meetings.)
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West Technology Group, LLC (formerly Intrado)
I was not satisfied with the quality of video Zoom used to provide us. Furthermore, my team didn’t find the Zoom link easy to join and above all creating link for the meeting was very hard and tricky in Zoom which is easy in Hoot and Hoot works well even with a large number of participants, and my teammates find it easy.
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Return on Investment
Adobe
  • Save on time - our instructors and people that use the platform can teach more classes and more often than in-person training and time traveling.
  • We cut down on spending. When we offer training using Connect - we do not have to spend on meals, hard copy materials, and reserving a venue to deliver training.
  • We increase our training sales significantly but offering Connect as an alternative - any unforeseen cancellations to a public class can result in transferring to a remote online Connected class.
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West Technology Group, LLC (formerly Intrado)
  • My team and I can better coordinate.
  • I am able to bring my team on one page and can communicate freely.
  • I can add my whole team and the quality of the video remains the same.
Read full review
ScreenShots