What users are saying about

Adobe Connect

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288 Ratings
1 Ratings

Adobe Connect

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288 Ratings
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Score 7.6 out of 101
1 Ratings
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Score 9.1 out of 101

Add comparison

Likelihood to Recommend

Adobe Connect

If communicating with 30-90 agents in the virtual world, Adobe Connect definitely allows for the communication in a simplified environment. For example, f you have 30 agents taking calls, this program offers a way for agents to communicate. If questions are needed answered, the hosts have the ability to pose those questions and get answers from the group. In a smaller group, this may be a bit of overkill and may not be needed. Large groups of 75-100 would create and environment that is less appropriate as there are to many people asking questions and not receiving answers. This amount of people in one room may get lost in the confusion.
Shauna Stermer profile photo

Zeen

Zeen is perfect for daily stand-ups and quick calls with customers.
Shaon Diwakar profile photo

Feature Rating Comparison

Performance & Compatibility of Online Events Software

Adobe Connect
6.9
Zeen
7.7
High quality audio
Adobe Connect
8.1
Zeen
9.1
High quality video
Adobe Connect
7.6
Zeen
7.3
Low bandwidth requirements
Adobe Connect
5.9
Zeen
6.4
Mobile support
Adobe Connect
6.1
Zeen
8.2

Screen Sharing

Adobe Connect
8.8
Zeen
9.1
Desktop sharing
Adobe Connect
8.8
Zeen
9.1
Whiteboards
Adobe Connect
8.7
Zeen

Online Meetings / Events

Adobe Connect
8.3
Zeen
6.4
Calendar integration
Adobe Connect
8.2
Zeen
Meeting initiation
Adobe Connect
8.0
Zeen
Integrates with social media
Adobe Connect
7.7
Zeen
Record meetings / events
Adobe Connect
8.8
Zeen
6.4
Slideshows
Adobe Connect
8.9
Zeen

Online Events Collaboration

Adobe Connect
8.9
Zeen
Live chat
Adobe Connect
9.0
Zeen
Audience polling
Adobe Connect
9.2
Zeen
Q&A
Adobe Connect
8.5
Zeen

Online Events Security

Adobe Connect
8.6
Zeen
User authentication
Adobe Connect
8.4
Zeen
Participant roles & permissions
Adobe Connect
8.5
Zeen
Confidential attendee list
Adobe Connect
9.0
Zeen

Pros

  • Polling
  • Lots of 3rd party add ons available
  • desktop sharing
Mark Nowowiejski profile photo
  • I love the fact that I can save the audio recording of the call
  • When you log in to a meeting, your video is on by default - which seems more natural for our use case
  • Having the ability to set an agenda prior to the call, is really useful
Shaon Diwakar profile photo

Cons

  • Can be very expensive, especially for smaller companies.
  • I'd like to be able to play some music in the lobby, I think there's room for improvement there.
  • The meeting room can't be seen while sharing the screen without a dual monitor.
Martín Stricker profile photo
  • The on-boarding process for Team spaces is a little confusing and could be improved
Shaon Diwakar profile photo

Likelihood to Renew

Adobe Connect10.0
Based on 27 answers
Adobe Connect is a required tool used by my school so I will continue to use it while I am getting my education. Since it is easy to navigate, I would recommend it to my colleagues who try to develop in-house training programs or who work in multiple locations around the globe.
Maria Shumilova, CIA, CFE, CICA profile photo
No score
No answers yet
No answers on this topic

Usability

Adobe Connect9.0
Based on 5 answers
As sophisticated a product as Adobe Connect, the ease of use is outstanding. In my experience, even a user with very little knowledge of Adobe Connect can begin using and even leading sessions with very little training to get started with the basic features. Additional training is needed to become comfortable with the number of available features, but learning curve even for those is no steeper than would normally be expected from similar software.
Sean McCarty profile photo
No score
No answers yet
No answers on this topic

Support

Adobe Connect7.0
Based on 2 answers
No isues and any issues seems to get resolved.
No photo available
No score
No answers yet
No answers on this topic

Online Training

Adobe Connect7.5
Based on 2 answers
The ability to have most of the functionality of a full LMS at a fraction of the cost is huge. I can create manage and deploy both synchronous and asynchronous training based on the situation and all of my training is tracked through a series of easily created reports
Erik Crawford profile photo
No score
No answers yet
No answers on this topic

Implementation

Adobe Connect7.9
Based on 4 answers
Prices do not seem to vary much among resellers of the Adobe Connect hosted license; the only price variation you're likely to find are among the audio providers. When implementing, you may also wish to look into expanding the amount of storage you are allowed on the server to avoid any problems later on as your library of files starts to build up
No photo available
No score
No answers yet
No answers on this topic

Alternatives Considered

Adobe Connect provides a higher level of participant interaction and flexibility in creating small groups and discussions. It also provides a consistent and persistent virtual meeting room where all content and engagement tools can be saved and reused. The ability to export and save chat, notes, whiteboard, and recordings is much more robust in Adobe Connect.
Kevin Gudmundsen profile photo
Zeen wins over its competition because of its ease of use, tightly controlled feature set and the fact that no additional software is required.
Shaon Diwakar profile photo

Return on Investment

  • Adobe Connect made is easier for us to share ideas across offices.
  • Adobe Connect made it easier for us to engage team members from across the country on projects.
  • Adobe Connect was a great collaboration platform but we struggled to use it with robust software programs like AutoCAD
No photo available
  • Overall, Zeen reduces time fussing about getting into meetings; especially the fact that you don't need to install additional software.
Shaon Diwakar profile photo

Pricing Details

Adobe Connect

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Zeen

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details