Adobe Creative Cloud for Enterprise vs. OpenText Hightail

I don't think the fonts enablement works particularly well in Adobe Creative Cloud for Enterprise, but overall, managing licenses and permissions, it does a good job. In terms of the apps it delivers for users: for creating web-based artwork assets, it is still top in its class, and an industry leader, but to create wireframes, specifications, and product prototypes, it seems to have pulled back from these market opportunities. It also doesn't seem to have explored the workshopping, discovery type applications. For this type of work it feels like applications like Figma, FigJam and Miro have the market cornered. I would like to see improved integration with other apps too.

Incentivized

Hightail is my go-to source when I need to send large files that would never fit as regular attachments. That being said, sometimes there are files that would perfectly fit as attachments but I want the security that Hightail provides when sending sensitive or private material. It's very comforting knowing that the content I'm sending is only being received and viewed by the intended parties. It's also comforting for my clients when it's THEIR content that I'm sending for review.

Incentivized

• It helps us easily manage our app licenses. App usage is better this way, as people who need it use it.
• Content generation right within the apps is a big time saver. Like text-to-image generation.
• Good interoperability between apps in the suite.
• Better ability to track usage and license reassignment as roles change. So good returns for the money deployed for licenses.

Incentivized

• Management of content, communication, spaces, and projects in general.
• Control of processes, tasks and activities between the different members of teams.
• Collaborative work through different media and channels.

Incentivized

• Adobe’s enterprise licensing model (VIP, Enterprise Agreement, named users, All Apps vs Single Apps, add‑ons like AI Assistant) is difficult to manage at scale, especially across multiple countries and legal entities.
• Adobe’s audit and compliance process is highly punitive in tone and structure, even when issues stem from historical deployments or poor uninstall hygiene.
• The cost delta between:
• All Apps, Single App, Acrobat + AI Assistant.
• Is significant, especially for users that only require sporadic access.

• Some of our recipients are not very tech-savvy and can get confused with how to download a file. There is some room for improvement by making it clearer where the user should click to download the file.

Incentivized

There is nothing out there that can compete with Adobe Creative Cloud for Enterprise. It is the gold standard in the industry and there is nothing else that we would ever consider using. I have opted to train people in lieu of finding anything more cost effective, because it's worth it to me for people to use the right tool for the job.

Incentivized

I find it easy to use; however, I have been using it for a long time. New users find it a bit overwhelming at first. Once they familiarize themselves with it, that feeling seems to decrease. I like the ease of installing/uninstalling/updating the apps.

Incentivized

There is no comparable tool to Adobe Creative Cloud for Enterprise and its apps. Yes, in some professions you can do fine without it, but the level of produced assets will probably be not of the quality you can produce in Adobe Creative Cloud for Enterprise. The sheer width of the apps, covering all aspects of design and production (Images, videos, documents and others) in one ecosystem is a major advantage that no other company can offer, at this scale and quality.

Incentivized

Honestly, once we started using Google Drive more efficiently and saw what improvements OpenText Hightail had made, it was hard to choose. But now that we more consistently use Google Drive, I use it probably 75% more than I use OpenText Hightail for the same tasks. I'm not sure how much longer I'll be a customer at OpenText but it's great to have both options.

Incentivized

• Learning how one app works often helps you pick up another. Saves time and resources.
• Being able to develop and share files between teams is awesome. Makes it easy to collaborate.
• The gen ai feature have also helped us speed up our work.

Incentivized

• Hightail simply saves time. We no longer struggle with trying to meet the requirements of OutLook. When we have a file that is too large to send via OutLook we just "hightail it".

Incentivized