OpenText Hightail: It's Pretty Good
January 18, 2019

OpenText Hightail: It's Pretty Good

Sarah Bandy | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with OpenText Hightail

We generally use OpenText Hightail in order to streamline storage, delivery, organization, and data management of our video performances for our nonprofit's youth showcases. It has been primarily used by our Executive Director and Office Manager in order to have a safe place for the videos but is also used by video editors for uploading.
  • Storage: OpenText Hightail has a large amount of storage and can handle videos.
  • Organization: It's easy to shuffle and organize data to make sense for you.
  • It was difficult to share videos, sometimes insisting that the user make a password and become a member before viewing.
  • The links can expire quickly and instead of resetting, you just have to make a new one.
  • The last iteration of OpenText Hightail before they merged with OpenText was kind of clumsy looking.
  • Team members can view and give feedback on videos, which is very useful.
  • The storage really can't be overstated. It's great.
  • It's generally pretty affordable for how much you can host on their server.
Honestly, once we started using Google Drive more efficiently and saw what improvements OpenText Hightail had made, it was hard to choose. But now that we more consistently use Google Drive, I use it probably 75% more than I use OpenText Hightail for the same tasks. I'm not sure how much longer I'll be a customer at OpenText but it's great to have both options.
OpenText Hightail is well suited to store large files and have them easily accessed by different members of your organization that have their own login information. It's less appropriate for hosting direct links to share videos or data to constituents that are not direct staff or don't have their own login information.