Adobe Experience Manager

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Adobe Experience Manager
Score 7.9 out of 10
N/A
Adobe Experience Manager is a combined web content management system and digital asset management system. The combined applications of Adobe Experience Manager Sites and Adobe Experience Manager Assets is offered by the vendor as an end-to-end solution for managing and delivering marketing content.N/A
Pricing
Adobe Experience Manager
Editions & Modules
No answers on this topic
Offerings
Pricing Offerings
Adobe Experience Manager
Free Trial
No
Free/Freemium Version
No
Premium Consulting/Integration Services
No
Entry-level Setup FeeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Adobe Experience Manager
Considered Both Products
Adobe Experience Manager
Chose Adobe Experience Manager
You don´t need to constantly update or add new "plugins" to editor. You just need to set up the style of your page and then you can start to populate content. The integration with e-commerce was made by It team but it works fine with other internal systems on the company.
Chose Adobe Experience Manager
This is the only enterprise level I've used.
Chose Adobe Experience Manager
Stacks up fairly well. Most of them have similar challenges in terms of how bulkier they are as a platform. So the manageability becomes a challenge. But I think the ease of use and our ability to be able to get things done in terms of creating either these fragments or being …
Chose Adobe Experience Manager
They have seamless integrations and internal identity management system. Using that one we can easily integrate all these tools and that way we are getting like we don't need to focus more on the integrations, just to focus on the business needs so that way Adobe is very useful …
Chose Adobe Experience Manager
We are part of OpenText and because of so many acquisitions and all, there is no much development in that. Considering that AEM is the leading CMS platform, it helps us with other problems like asset management or creation or target integrations. It helps us be faster and …
Chose Adobe Experience Manager
At Canadian Tire Financial, in the time I've been there, we've always used AEM, but in past places I've used WordPress, I've used Squarespace. Things that are more general user-friendly where you're like building your own blog or you're creating a small business website where …
Chose Adobe Experience Manager
I've actually only worked with Adobe, so no other products.
Chose Adobe Experience Manager
I think AEM is more robust for an enterprise-sized company. It has more security around it, and then definitely you have to have enough knowledge to be able to use it and then interact. It enables a lot of the integration with other third-party tools. So we use Salesforce and …
Chose Adobe Experience Manager
My work just needs to use AEM
Chose Adobe Experience Manager
AEM is the leader in this segment due to easy of use and flexibility of the platform with lots of OOTB features
Chose Adobe Experience Manager
I haven't evaluated competitor products similar to Adobe Experience Manager at this point.
Chose Adobe Experience Manager
I can’t even compare. You pay for what you get, and Adobe has a wealth of knowledge and features that separate it from its competitors. All their products easily integrate and support their ecosystem.
Chose Adobe Experience Manager
AEM provides a sustainable quality of work that goes long-lasting, and we don't need to worry about future updates as AEM gives time-to-time security, patch, and platform updates. Not only updates, AEM introduces new features every now and then, which not only encourage its …
Chose Adobe Experience Manager
Adobe Experience Manager proofs to be the right solution for large corporations with multiple business units and brands, since most of the functionalities are oriented to that. Other similar tools are more basic with regards to the available options and are also not that …
Chose Adobe Experience Manager
eZ Platform was found to be open while having set template structure but the costs soon ramped up while scaling it to enterprise level, while integrating other platforms including a number of Adobe products proved difficult with compromises to be had along the way - Adobe …
Chose Adobe Experience Manager
Adobe Experience Manager is an enterprise digital marketing platform that has an edge over other CMS platforms in multiple ways 1. Easy content authoring 2. Pre-defined authoring and publishing workflows 3. In-built multi-site authoring 4. Support for multi-lingual websites.
Chose Adobe Experience Manager
WordPress has been there in the market for a while but the impact Adobe Experience Manager is creating is so much better. The way to understand the shift in trend can be seen in big companies migrating to Adobe Experience Manager. In comparison to WordPress, the Adobe …
Chose Adobe Experience Manager
I've done numerous implementations using WordPress (a free open source CMS that many medium sized companies are leveraging) and found that it's really awkward for non-technical users. Adobe Experience Manager is a much more friendly piece of software for managing large and …
Chose Adobe Experience Manager
I personally have not used a product similar to AEM. I have used other CMS tools but they were implemented and used by my team exclusively to produce Email channel templates and forms. Ability to work across surfaces (web, app, iPad, mobile, internet of things) I think is …
Chose Adobe Experience Manager
Flawless management of digital assets and content supporting personalized content delivery. Seamless navigation and user experience on AEM platform WYSIWYG (What You See Is What You Get) editor makes AEM stands out from the crowd which is not available in the Drupal Headless …
Top Pros
Top Cons
Features
Adobe Experience Manager
Security
Comparison of Security features of Product A and Product B
Adobe Experience Manager
8.4
38 Ratings
5% above category average
Role-based user permissions8.438 Ratings
Platform & Infrastructure
Comparison of Platform & Infrastructure features of Product A and Product B
Adobe Experience Manager
8.0
33 Ratings
1% below category average
API7.829 Ratings
Internationalization / multi-language8.129 Ratings
Web Content Creation
Comparison of Web Content Creation features of Product A and Product B
Adobe Experience Manager
7.5
38 Ratings
1% below category average
WYSIWYG editor7.433 Ratings
Code quality / cleanliness6.734 Ratings
Admin section7.034 Ratings
Page templates7.637 Ratings
Library of website themes7.326 Ratings
Mobile optimization / responsive design7.835 Ratings
Publishing workflow8.135 Ratings
Form generator7.629 Ratings
Web Content Management
Comparison of Web Content Management features of Product A and Product B
Adobe Experience Manager
7.3
37 Ratings
3% above category average
Content taxonomy7.731 Ratings
SEO support7.133 Ratings
Bulk management7.236 Ratings
Availability / breadth of extensions7.534 Ratings
Community / comment management7.130 Ratings
Best Alternatives
Adobe Experience Manager
Small Businesses
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Score 7.6 out of 10
Medium-sized Companies
Tridion
Tridion
Score 9.0 out of 10
Enterprises
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Score 9.0 out of 10
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User Ratings
Adobe Experience Manager
Likelihood to Recommend
8.5
(83 ratings)
Likelihood to Renew
8.8
(6 ratings)
Usability
8.2
(48 ratings)
Availability
8.6
(5 ratings)
Performance
8.0
(5 ratings)
Support Rating
7.4
(11 ratings)
Implementation Rating
8.7
(2 ratings)
Contract Terms and Pricing Model
9.5
(2 ratings)
Professional Services
9.0
(1 ratings)
User Testimonials
Adobe Experience Manager
Likelihood to Recommend
Adobe
So one of the primary focuses in the company has been SEO, and it does not seem well suited to SEO. For instance, how we set up the alt image tags. It's pretty tricky and there are multiple steps to do that. So I would like to see an Adobe Experience Manager that is more focused on out-of-the-box solutions for SEO, schema coding, alt image tags, and other sorts of SEO functionality to have that more built into the vanilla version of the product. Well suited? It's very good at scalability. And because we're managing such a large number of hotel properties, it works well for an enterprise.
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Pros
Adobe
  • It is able to support our incoming volume. We're one of the largest in what we do in the country, and we've not had any issues in terms of how it performs, or how it scales our customers coming in. It's a fairly stable platform. It is also a very intuitive platform in us being able to give our business users the ability to come make changes and request additions without going through a huge lift in getting those requests implemented. It has also been a very developer-friendly platform for my team to be able to develop, adapt, and build. We're also expanding on being able to use AEM both as a pure content management solution and also as a headless content solution. So that way we are trying to build a unified content platform that would allow us to create, publish, and manage content across channels from one place. So it's fairly intuitive that way. It's fairly scalable. Obviously, the modern tooling helps, but overall I think it's been a good experience.
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Cons
Adobe
  • I think some of the key things that can be done better is today we have more point solutions for different things like personalization. We have Adobe Target and for email marketing, we have Adobe Campaign Marketer and all that kind of stuff. But truly I have worked both as an implementation partner for Adobe as well as now I'm a client of Adobe. Being in both those shoes, I can say that we can do a lot better in terms of beefing up the capabilities of AEM, bringing personalization and search and content search experience closer together. It would definitely put Adobe Experience Manager in a different league if we can bring all those personalization capabilities together. I think initially the content management systems, the market was mostly meant to serve static sites. It never matured into that full-scale content personalization being married together. I think that's one area where if those integrations rather than being point solutions, if those capabilities can be made more native to AEM, I think it would definitely be a big sell for a lot of customers.
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Likelihood to Renew
Adobe
We had and still have a fantastic experience using Adobe CQ. Lots of flexibility, great integration with other Adobe products we already use and a powerful technology make it a great fit for our corporate environment. Also as the community grows, it makes it easier to network with other developers and users to get new ideas on how to continue to get the best out of the software.
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Usability
Adobe
From our learning curve until we got better. I'd say as we're moving forward and we're making more customizations and we're getting used to it, I'd say it's about a seven or an eight. But as more innovations and more information comes out from Adobe as they make more changes and they make improvements, I'd say they're getting probably about an eight right now.
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Reliability and Availability
Adobe
Being part of Adobe Suite means you are already notified when the tool has any outages. However, I have never faced unplanned outages. Whenever you face any issue with the site, it is clearly stated if there were any planned outages and how quickly you will be back to normal. So, I will say that even the outages are planned and managed in a great way like their other services.
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Performance
Adobe
With respect to performance, Adobe experience manager is one of the best in the CMS space. We didn't observe frequent slowness on platform, however the systems which are accessing experience manager should be of good specifications without which slowness would be observed. Adobe experience manager works well in integration with other solutions, unless the destination application is designed to trigger frequent calls to AEM.
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Support Rating
Adobe
Adobe Experience Manager, in all its capacity, is a great alternative to any other CMS you are using. It helps in rapid development and makes life easier for maintaining the website for multi-language sites. Technical know-how is eliminated at content authoring. Better documentation in terms of live examples with videos would be appreciated.
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Implementation Rating
Adobe
Depending on your individual needs, It is really quite simple to create an authoring experience for a website that looks really good. I have been part of many implementations and many teams and have seen many projects that were super successful and others that were not implemented well. AEM has room for a lot of flexibility in the implementation process compared to other CMS like SharePoint
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Alternatives Considered
Adobe
At Canadian Tire Financial, in the time I've been there, we've always used AEM, but in past places I've used WordPress, I've used Squarespace. Things that are more general user-friendly where you're like building your own blog or you're creating a small business website where it's basically just text, you're not intaking information or something like that. I think the customization options in AEM are huge. My experiences with WordPress were pretty straightforward. Again, it was like, I don't know, like college newspaper website or something like that where you're just like putting content up for people to look at. You're not necessarily taking in any other information. Maybe you might allow people to log in or something and save articles or something pretty straightforward, but then even then I remember that stuff taking me forever to do, to figure out and scroll through tons and tons and tons of documentation. It's just not fun. No one enjoys doing that and then even then you might not have the answer available to you. And that's so frustrating. Hey, it's super user-friendly, figuring out the content editor is pretty straightforward. You're not clicking around and being, "what the heck am I looking at?" Or you're not looking at a bazillion menus to be like, "maybe the thing I want is in here." I can't stand that. I want to be able to look at a page, see what I'm going to be getting in production, and then publish it. I don't want to look around in menus to figure out how to add something to a page.
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Contract Terms and Pricing Model
Adobe
Instead of being directly involved in the tool purchase, I am involved in analysis or what we can use to maximize the tool. Small organizations may find it expensive. However, if the team or organization focuses more on your ROI or the features you will get, then it will definitely be worth it. Pricing is based on a number of factors, including team size or the use of the tool. The user can select the pricing option that best fits their needs based on the number of form submissions they make or the number of pages they wish to publish on their global/multisite sites.
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Professional Services
Adobe
The professional services team within adobe is one of the best in terms of technical and solutioning knowledge. However, considering the billing charges of adobe professional services team, it is always recommended to involve them during platform initial setup or when a complex solution is to be built with platform customizations.
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Return on Investment
Adobe
  • This actually has been great for our websites. In the time that I've been with the company, we've seen at least the profitability of our websites because we are measuring that through analytics. We've seen it double since using it. We were using it when I first started with the company, but we've gotten better at how we're using it and really optimizing the use as well as the design. I think that that's made a huge difference. We've seen a huge jump in the performance of our websites with maintaining users and the e-commerce side of it.
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ScreenShots